Phu Quoc Travel Tips. Money, Safety, Culture

Local Connectivity

Viettel, Mobifone, and Vinaphone are the main mobile providers in Vietnam. Purchase local SIM cards at the airport or in Duong Dong town. Data packages are budget-friendly.

Internet Access

Wi-Internet access is widespread and generally free at hotels, resorts, cafes, and many restaurants. Quality varies, usually sufficient for basic browsing.
4G/5G mobile data offers good coverage across most developed areas. This offers reliable internet access on the go.
For convenient connectivity, consider an eSIM from Airalo.

Language & Translation

Vietnamese is the official language. English is spoken to varying degrees in tourist areas; more common in hotels, resorts, and with travel agencies. Less common in local eateries or rural areas.

Useful Phrases

Hello: Xin chào (Sin chow)
Thank you: Cảm ơn (Gam un)
How much?: Bao nhiêu? (Bao nyew)
Delicious: Ngon quá (Ngon kwa)

Translation & Other Services

Google's Translation App is precious. Download the Vietnamese offline language pack for use offline.

Further Communication Aids

Learning a few basic Vietnamese phrases supports local interactions.
Consider a portable Wi-Fi device from Solis Wi-Fi for consistent internet.
For language learning before your trip, explore Rosetta Stone.
Postal services are available in Duong Dong for sending postcards or packages.

Practical Information Access

Information resources contribute to navigating the island's services and local customs. Local tourist information centers can provide up-to-date details.

Essential Contacts

Keep emergency contact numbers handy (e.g., local police, embassy).
Note addresses of places like your accommodation and airport.
Utilize hotel personal assistance services for local advice.

Digital Readiness

Apps for Travel

Ride-ride-sharing apps like Grab for transport.
Offline maps for navigation without data.
A currency calculator applications for budgeting.
Weather apps for daily planning.

Pre-Trip Preparation

Download key applications and offline language packs before arrival.
Ensure your devices are charged or carry a power bank.
Secure your personal data with a VPN when using public Wi-Fi.
Share your itinerary with a trusted person at home.

Business Hours & Schedules

Operating hours for businesses and public holidays influence your planning.

Government Offices

Monday to Friday, 8:00 AM - 11:30 AM, and 1:30 PM - 5:00 PM.

Banks & ATMs

Banks: Monday to Friday, 8:00 AM - 11:30 AM, and 1:00 PM - 4:30 PM. ATMs operate 24/7.

Shops & Markets

Shops generally open 8:00 AM/9:00 AM to 9:00 PM/10:00 PM. Duong Dong Night Market typically operates 5 PM to 10 PM/11 AT night.

Attractions & Restaurants

Attraction hours vary, typically opening around 8:00 AM and closing 5:00 PM - 6:00 PM. Restaurants are open throughout the day, with peak hours for lunch (12 PM - 1 PM) and dinner (6 PM - 20:00).

Planning Visits

Always check specific attraction times beforehand.
Consider booking popular eateries in advance during peak times.
Morning visits to attractions often mean fewer crowds.

Seasonal Closures

Some smaller businesses or tour operators operate on reduced schedules or close entirely during the low/wet season (May-October).

Off-Season Travel

Expect fewer crowds.
Lower prices for accommodation and tours are common.
Some services may have limited availability.

Public Holidays & Airport Services

Public Holidays

Tet Nguyen Dan (Lunar New Year): Most significant holiday, late January or February. Many local businesses close for days to a week. Transport might be fully booked and expensive.
Reunification Day (April 30th) & International May Day (in many countries) (May 1st): Create a long weekend, with a surge in domestic tourism. Expect larger busier conditions and increased prices.
Liberation Day (September 2nd): Another public holiday influencing business hours and domestic travel.

Airport Services

Access airport lounges globally with Priority Pass.
For flight disruptions, a service like Compensair assists with compensation claims.
Ensure you have all your necessary travel papers readily available for airport procedures.

Etiquette & Cultural Norms

Greetings & Attire

A slight bow or nod is common and appreciated. Handshakes are also common in more formal settings. Dress modestly for places of worship and pagodas; shoulders and knees covered.

General Conduct

Casual clothing is fine elsewhere, especially in coastal zones.
Remove your shoes when entering temples, pagodas, or private homes.

Dining & Photography

Tipping is not mandatory but appreciated. Generally fine to photograph persons in public, but always ask permission before taking close-up shots.

Respectful Practices

Bargain respectfully in markets, with a smile.
Be respectful at sacred places and avoid photographing military installations.

Taboos & Sensitive Topics

Avoid discussing Vietnamese politics and be thoughtful when discussing the American War (Vietnam War).

Cultural Sensitivities

Do not touch people on the head; it is considered sacred.
Do not point with your feet, or place them on tables/chairs.
Keep public displays of affection discreet.

Gender & LGBTQ+ Information

Vietnam is generally tolerant. LGBTQ+ rights are improving, but public displays of affection for same-sex couples might draw stares beyond major cities. Phu Quoc is relatively progressive as a result of its tourism.

Traveler Tips

Exercise discretion in public settings.
Key visitor areas tend to be more open.
Local communications are generally welcoming.

Important Safety Reminders

Personal Safety

Keep on your guard in crowded areas to prevent petty theft.
Keep valuables secure and out of sight.
Exercise caution when crossing roads; traffic can be dense.

Local Law Adherence

Drug offenses carry severe penalties.
Always carry identification documents.
Respect local authority plus laws.

Health & Wellbeing

Health Precautions

Carry a basic first-aid kit.
Maintain clean hands.
Use insect repellent, especially during dawn/dusk.

Dietary Awareness

Pick reliable food stalls and restaurants.
Drink bottled water only.
Inform about any dietary restrictions clearly.

Respectful Travel

A mindful approach to local customs creates positive interactions and a more enriching travel experience.

Accessibility Information

Accessibility for people with mobility challenges is a consideration on Phu Quoc.

Infrastructure Limitations

Infrastructure is generally limited. Sidewalks are often uneven, ramps are rare, and public transport is not accessible for wheelchair users.

Mobility Considerations

Numerous natural attractions involve uneven terrain or stairs.
Newer hotels and larger attractions like VinWonders or Vinpearl Safari may have better accessibility within their premises.
Private taxis or rented cars with vehicle pilots offer the most flexibility and control for travelers with mobility needs.

Impairment Support

Few specific services exist for travelers with visual or hearing impairments. Consider traveling with a companion or participate ining an organized tour.

Planning Recommendations

Consult niche travel agencies for disabled travelers.
Online forums or communities for travelers with disabilities offer first-hand accounts and recommendations.
Research thoroughly and contact companies directly to confirm accessibility.

Accommodations & Services

Some modern hotels may offer accessible rooms or facilities. Verify specific details directly with the accommodation prior to make a reservationing.

Confirming Needs

Look for properties certified for accessibility.
Communicate specific requirements early.
Review recent guest feedback on accessibility.

Tour Operator Support

Some tour operators may be able to arrange private accessible tours upon request, but this is not standard.

Customized Tours

Seek operators with experience in accessible travel.
Discuss route modifications for accessibility.
Confirm vehicle types and transfer assistance.

Recommended Resources

Accessible Travel Guides

Look for internet-based resources and forums specifically customized for travelers with disabilities.

Specialized Tour Operators

Connect with tour companies experienced in accessible travel planning for Vietnam.

Accommodation Verification

Directly contact hotels and resorts to confirm their accessible facilities and services.

Phu Quoc Travel Tips