MTN Uganda and Airtel Uganda are the main mobile network operators. Coverage is good in urban areas and decent in many rural parts. Purchase SIM cards at Entebbe International Airport (EBB) or official service centers.
Wi-Fi is present in the majority of hotels, guesthouses, restaurants, and cafes in Kampala, often no charge for customers. Speed and reliability vary significantly. Depending only on Wi-Fi for important tasks is not advisable.
The country's official language is english and widely spoken, especially in urban areas and among educated individuals. Most signs, official documents, and business communications use English. Learning basic Luganda phrases shows respect.
Learning a few phrases in Luganda shows courtesy and fosters positive interactions.
Using a local SIM card with a data bundle generally has the most dependable way to maintain communication while on the go.
Navigating social interactions in Uganda is smoother with knowledge of local customs.
A handshake is common for both men and women, typically with a verbal greeting and smile. Respect for elders and authority figures is highly valued. "Mzungu" (foreigner) is generally not derogatory, just an identifier.
Conservative attire is specifically important at religious sites, government buildings, or in rural communities. Covering shoulders and knees is a general rule. This conveys cultural respect.
Use your right hand if eating traditional cuisine without utensils. Tipping is appreciated but not required in most local establishments. Service charges may apply in upscale places.
Always request permission before photographing individuals, especially children. Respect a refusal. Avoid photography of government buildings, military installations, or police personnel. This can present serious issues.
Exercise caution when discussing local politics with strangers. Avoid direct displays of wealth or assumptions about economic status. Be mindful of belongings. Uganda has stringent anti-LGBTQ+ laws. Public displays of affection for same-sex couples are not advisable. Discretion is recommended.
Kampala's infrastructure generally does not include extensive accessibility features. Pavements are often uneven or obstructed. Mass transit is not accessible. Newer, upscale hotels or malls may have some features that aid access. Private transport offers the best option for mobility-impaired travelers. Limited specialized services exist for visual or hearing impairments. Traveling with a companion or experienced tour operator is recommended. Thorough planning and communication of requirements are advisable.
Helpful tips for smooth communication and movement.
Basic phrases enhance local interactions.
Useful for basic needs and transactions.
Maintain a polite demeanor and be patient.
Carry a Small notebook and pen for directions or prices if a language barrier arises.
