Two the biggest mobile networks operate: Syriatel and MTN Syria. Local SIM cards can be purchased, but registration requires a passport and could be a lengthy process for foreigners. Be prepared for potential delays.
Web access is is offered in some hotels, cafes, and internet cafes, but it can be slow, unreliable, and subject to government monitoring. Power failures can interrupt service frequently. Consider a local SIM with data if available.
Syrian postal services exist but are unreliable for international mail due to sanctions and logistical issues. Not recommended for important documents or valuables.
The official language is Arabic. English proficiency is quite scarce outside of specific government or business contexts. Basic communication will require Arabic. Translation without internet apps are critical. A local fixer or translator is highly recommended for any complex interactions or security briefings.
A local fixer or translator significantly aids navigation and communication.
Business hours can be irregular and influenced by local conditions.
Business hours vary but are often from morning (e.g., 9:00 AM) to late afternoon/early evening (e.g., 6:00 PM or later for shops). Many businesses operate on an informal schedule due to power outages or other disruptions.
Banking hours are typically shorter, e.g., 9:00 AM to 2:00 PM, Sunday to Thursday. ATMs are available in some areas but may be unreliable or quickly run out of cash. International cards are generally not accepted due to sanctions. Carry sufficient cash.
Friday is the Muslim day of rest, with numerous shops shutd or operating on reduced hours. Islamic religious observances (Eid al-Fitr, Eid al-Adha) and Christian holidays (Christmas, Easter) observe closures. Dates vary annually for Islamic holidays. Public holidays also affect business operations.
No specific seasonal closures beyond general holiday observations. Operations are more likely influenced by local security or economic conditions.
The local currency is the Syrian Pound (SYP). Due to sanctions, international banking services are severely restricted. Rely on cash for all transactions.
Local businesses operate with flexibility; patience and local guidance are helpful.
Your interactions should always reflect empathy and understanding.
Handshakes are common between men. Men do not typically shake hands with women unless the woman extends her hand first. Verbal greetings ("Salam alaikum") are customary and esteemed.
Dressing modestly is required in all public environments for both men and women. For ladies, this indicates covering shoulders, upper arms, and legs. A headscarf is a good idea for religious sites and generally aids in avoiding undesired attention.
Dine with the right hand. Wait for the host to indicate when to start eating. Tipping 10-15% in restaurants is customary.
Always ask for permission before photographing individuals, especially women. Strictly avoid photographing military installations, checkpoints, government buildings, or security personnel. Doing so can lead to serious consequences. Be sensitive when photographing damaged areas and residents; avoid sensationalizing their plight.
Respect the way things are done locally to ensure smooth interactions and a safe visit.
Amenities for travelers with mobility impairments is extremely limited and largely non-existent.
The urban area is largely inaccessible due to damaged roads, uneven terrain, lack of ramps, and lack of specialized transportation. Expect significant difficulties if you have mobility challenges.
No attractions or transportation are specifically designed or equipped for accessibility.
No dedicated services or resources are available for tourists from other countries having these impairments.
No such resources exist for foreign travelers to Aleppo. Prepare for a self-supported trip if you have accessibility needs, with robust local support.
Secure a dedicated local support team familiar with accessibility challenges.
Bring all necessary medical supplies and tools, as what's available locally is limited.
Establish clear emergency protocols with your team before arrival.
Assume limited to no accessibility infrastructure and plan accordingly.
