MileHacker Logo
Colombo Travel Tips

Colombo Travel Tips

Colombo Sri Lanka Travel Guide

Communication Setup

Main mobile providers in Sri Lanka are Dialog, Mobitel, and Hutch. You can purchase SIM cards upon arrival at Bandaranaike International Airport (BIA). Your passport is needed for registration.

Internet Access

  • Most accommodations offer free Wi-Fi for guests.
  • Many cafes and restaurants in Colombo provide free Wi-Fi.
  • A local SIM card with a data plan is the most reliable.

Language & Translation

Sinhala and Tamil are the official languages. English is widely spoken in tourist areas, hotels, and larger restaurants. You will find communication straightforward in most tourist settings.

Useful Phrases

  • Hello/Goodbye: Ayubowan (ah-yu-BO-wan)
  • Thank you: Istuti (is-TOO-tee)
  • Google Translate app with offline packs assists with basic phrases.

Connectivity Options

Local SIM cards are valuable for navigation, ride-sharing apps, and staying in touch with ease.

Modern Travel Tools

Postal Services

Sri Lanka Post (SLPost) operates post offices throughout Colombo. Services include standard, registered, and express mail for sending letters or parcels home.

Mailing Home

  • Send postcards and letters from local post offices.
  • Parcel services available for souvenirs and gifts.
  • Express mail options for faster delivery.

Communication Essentials

SIM Card Benefits

  • SIM card purchase at airport kiosks is straightforward.
  • Affordable data packages are widely available.
  • English is widely spoken in tourist areas.
  • Google Translate offline packs are handy.

Basic Phrases

  • "Please": Karunakara (kah-roo-NAH-kah-rah)
  • "Yes": Ov (ov)
  • "No": Naa (nah)
  • "Water": Watura (wah-TOO-rah)

Connectivity Advice

Purchase a local SIM card immediately upon arrival at the airport. It simplifies navigation, transport, and communication needs throughout your stay.

Business Hours & Schedules

Shops & Retail

Generally open from 9:00 AM to 7:00 PM. Large shopping malls often stay open until 9:00 PM or 10:00 PM.

Restaurants & Cafes

Typically open from 11:00 AM for lunch until 10:00 PM or 11:00 PM for dinner. Some cafes open earlier for breakfast.

Banking & ATMs

Banks operate weekdays, 9:00 AM to 3:00 PM. ATMs are widely available 24/7 at banks and malls.

Government & Public Offices

Government offices operate on weekdays, generally from 8:30 AM to 4:15 PM. They are closed on weekends and public holidays, requiring prior checking.

Office Schedules

  • Weekday operations from morning to late afternoon.
  • Closed on weekends and all public holidays.
  • Confirm specific hours for any essential services.

Religious & Public Holidays

Sri Lanka observes many public holidays, including monthly Poya Days (full moon days). These are religious holidays for Buddhists, with specific restrictions.

Holiday Impact

  • On Poya Days, liquor stores are closed, and alcohol sales are restricted.
  • Banks, government offices, and some shops may be closed or have reduced hours.
  • Major festivals (Sinhala/Tamil New Year, Vesak, Eid, Christmas) cause widespread closures.

Schedules

General Hours

  • Shops: 9:00 AM - 7:00 PM
  • Restaurants: 11:00 AM - 11:00 PM
  • Banks: 9:00 AM - 3:00 PM (weekdays)

Holiday Impact & Access

  • Government Offices: 8:30 AM - 4:15 PM (weekdays)
  • ATMs: 24/7 availability
  • Poya Days: Alcohol sales restrictions

Planning Advice

Check if your travel dates coincide with any Poya Days or major festivals. This helps planning around potential closures or restrictions, especially regarding alcohol sales.

Etiquette & Cultural Norms

Respect local customs for a positive and rewarding experience.

Greeting Customs & Attire

A traditional greeting involves pressing palms together with a slight bow, often with "Ayubowan." Handshakes are also common, especially in professional or tourist settings. A smile and a nod are always appreciated.

Religious Site Attire

  • Covered shoulders are mandatory for both men and women.
  • Covered knees are also mandatory.
  • Remove shoes before entering religious sites.

Photography & Respect

Generally, photography is acceptable, but it is polite to ask permission first, notably for close-up portraits. Be respectful at religious sites and look for specific signs regarding photography.

Religious Site Conduct

  • Do not pose with your back to a Buddha statue; it is disrespectful.
  • Some sites may prohibit photography or flash photography.
  • Turn off mobile phones or put them on silent within religious spaces.

Cultural Interactions

Engage with locals respectfully. Be patient and polite. Learning a few basic Sinhala or Tamil phrases (e.g., "hello," "thank you") shows willingness to connect.

General Guidelines

  • Modest dress is appreciated in general public areas.
  • Speak in low tones inside temples or sacred spaces.
  • A smile and a nod are always appreciated.

Dining & Tipping

Using the right hand for eating is traditional, especially for rice and curry. Tipping is appreciated for good service, even if a service charge is included on the bill.

Mealtime Customs

  • Eat with your right hand as a cultural practice.
  • Tipping is customary for good service in restaurants and hotels.
  • Check if a service charge has already been included.

Sensitive Topics & Warnings

Avoid These

  • Avoid public displays of affection.
  • Do not discuss sensitive political topics.
  • Avoid actions disrespectful to Buddha images.

Considerations

  • Modest dress for women is appreciated.
  • Solo female travelers: exercise standard precautions.
  • LGBTQ+ visitors: discretion is recommended due to local laws.

Religious Site Protocol

Mandatory Steps

  • Remove your shoes before entering.
  • Walk clockwise around stupas or main shrines.
  • Keep your voice low and avoid loud conversations.

Behavioral Norms

  • Do not point your feet at religious statues.
  • Be discreet when photographing religious rituals.
  • Maintain a respectful distance from worshippers.

Etiquette Tip

Always remove your shoes when entering a Buddhist temple or a private home. This is a fundamental sign of respect.

Accessibility Information

Travelers with mobility challenges find some infrastructure limitations in Colombo.

Infrastructure Limitations

Sri Lanka's infrastructure, including Colombo, is generally not well-equipped for travelers with mobility challenges. Sidewalks can be uneven, narrow, or obstructed.

Transport Challenges

  • Public transport (buses and trains) is not wheelchair accessible.
  • Navigating sidewalks can be difficult for wheelchairs.
  • Private vehicles with drivers are the most practical transport.

Accessible Attractions

Newer luxury hotels may have accessible rooms and facilities. Some modern shopping malls and certain newer attractions may feature ramps and lifts for convenience.

Planning for Accessibility

  • Contact hotels directly to confirm accessible room availability.
  • Modern shopping malls often provide accessible facilities.
  • Communicate specific needs to tour operators in advance.

Sensory Impairments

Specialized services for travelers with visual or hearing impairments are limited. Language barriers can further add challenges, requiring proactive measures.

Communication Aids

  • Carrying written notes for communication.
  • Utilizing translation apps to bridge language gaps.
  • Pre-trip contact with hotels or operators for assistance.

Accessibility Needs

Specific resources or organizations focusing solely on accessibility for tourists in Colombo are limited. Direct communication with service providers is advisable.

Essential Checks

  • Research specific locations for their accessibility information.
  • Confirm accessible facilities prior to booking any services.
  • Be prepared for potential challenges in older areas.

Accessibility Focus Points

Uneven Surfaces

Sidewalks are often uneven, narrow, or obstructed, making navigation challenging.

Limited Public Transport

Public buses and trains generally lack wheelchair access.

Private Car Option

Private vehicles with drivers offer the most practical and comfortable transport.

Accessibility Recommendation

If specific accessibility features are a need, communicate your requirements clearly to your accommodation and any tour operators well in advance of your trip.