MileHacker Logo
Sustainable Travel in Makkah

Sustainable Travel in Makkah

Makkah Mecca Region, Saudi Arabia Travel Guide

Communication Services

The biggest mobile networks include STC, Mobily, and Zain. Local SIM cards are readily available at airports and official stores upon passport and visa presentation.

Staying Connected

  • Prepaid options offer affordable data and call packages.
  • Wi-Fi is available and reliable in hotels, cafes, and shopping malls.
  • Consider a local SIM card for constant internet access. For eSIMs: Airalo

Language & Translation

Arabic is the official language. English is widely understood and spoken in hotels, major shops, and by many service staff.

Translation Aids

  • Google Translate or similar apps prove beneficial for on-the-spot translations.
  • Download an offline translation pack for Arabic.
  • For language learning: Rosetta Stone

Business Hours & Schedules

Shops usually open from 9 AM/10 AM to 12 PM/1 PM, then reopen after afternoon prayer till 10 o'clock PM/23:00. Malls operate longer.

Operational Timings

  • Many stores close briefly for daily prayer times.
  • Fridays see later openings after congregational prayers.
  • During Ramadan, businesses close during daytime fasting hours.

Cultural Norms & Etiquette

Observe modesty in dress and behavior. Respect prayer times; avoid interrupting those praying. Public displays of affection are strictly prohibited.

Social Customs

  • Men shake hands with men, and women with women.
  • Avoid photographing individuals without their explicit permission.
  • Alcohol and narcotics possession are strictly illegal.

Dining & Privacy

Dining Practices

  • Eat with your right hand.
  • Pork and alcohol are entirely prohibited.
  • Tipping practices are generally discretionary.
  • Explore local eateries and diverse cuisines.

Photography & Taboos

  • Photography is often restricted or discouraged within the Grand Mosque.
  • Criticism of Islam, the Royal Family, or government is prohibited.
  • Proselytizing non-Islamic faiths is illegal.
  • Non-Muslims are strictly forbidden from entering Mecca.

Takeaway

Familiarity with local customs and practical information makes for a more enriching and trouble-free visit.

Accessibility & Services

Mecca has worked to enhance accessibility for people with mobility challenges, notably within the Grand Mosque.

Grand Mosque Accessibility

Significant efforts have occurred to make the Grand Mosque accessible. Ramps, elevators, and designated areas cater to wheelchair users.

Mobility Aids

  • Electric wheelchairs are available for performing Tawaf and Sa'i.
  • Many modern hotels comply with international accessibility standards.
  • Inquire about accessible rooms when booking your accommodation.

Transportation Accessibility

The Haramain High-Speed Rail is generally accessible. Newer public buses may also feature ramps for ease of boarding.

Transport Options

  • The high-speed rail network provides designated seating.
  • Taxis and ride-shares may not fully accommodate all types of wheelchairs.
  • Other pilgrimage sites during Hajj can present challenges due to terrain and crowds.

Specialized Services

Limited specialized services exist for visual or hearing impairments. It's a good idea to travel with a companion for support.

Support & Assistance

  • An organized group can offer necessary assistance.
  • Contact your Hajj or Umrah tour operator directly for specific needs.
  • Plan details well in advance to ensure your requirements are met.

Airport Services

For a smoother airport experience, consider services that cater to frequent travelers and those facing flight disruptions.

Traveler Comforts

  • Gain access to independent airport lounges worldwide: Priority Pass
  • Receive compensation for flight delays or cancellations: Compensair
  • Ensure portable Wi-Fi on your trip: Solis Wi-Fi

Important Considerations

Crowd Challenges

  • Even with provisions, dense crowds during Hajj can pose mobility difficulties.
  • Terrain variations at certain Hajj sites may add to the challenge.
  • Advance coordination with tour operators helps mitigate these challenges.

Support Networks

  • Ensure your medical needs are communicated to your group or operator.
  • Having a travel companion is highly advisable for any specific needs.
  • Keep emergency contact information readily available.

General Services

Postal Services

  • Saudi Post (SPL) provides postal services.
  • International courier services are available for sending larger items.
  • Less common for typical travelers.

Money & Banking

  • ATMs are available 24/7 for cash withdrawals.
  • Credit and debit cards are widely accepted in most establishments.
  • Currency exchange services are available at banks and airports.

Support Resources

For specific accessibility information or support, contact your tour operator or the Saudi Ministry of Hajj and Umrah.

Sustainable Travel in Makkah. Eco-Friendly, Responsible Tourism, Conservation