Iloilo Travel Tips. Money, Safety, Culture

Communication Essentials

Staying connected in Iloilo is simple with various options for mobile and internet access.

Connectivity Details

Area SIM cards from Globe Telecom and Smart Communications are available at the airport or malls. Airalo eSIMs offer a convenient digital alternative.
Wi-Fi is available in most hotels, cafes, and malls. For consistent personal internet, consider a portable Wi-Fi device from Solis Wi-Fi.
Mobile data coverage is strong in Iloilo City it can be spotty in remote areas.

Local Language & Phrases

While English is widely understood, knowing some basic Hiligaynon phrases is a careful gesture.

Phrases

"Kumusta?" (koo-moos-TAH) - Hello
"Salamat" (sah-LAH-maht) - Thank you
"Tagpila?" (tag-PEE-lah) - How much?

Business Hours & Banking

Know when businesses operate and how holidays might affect your plans.

Operating Schedules

Malls: Generally 10:00 AM - 9:00 PM daily. Retail shops: 9:00 AM - 6:00 PM or 10:00 AM - 7:00 PM.
Restaurants: Varies; many open for lunch and dinner (10:00 AM - 10:00 PM), some operate 24/7.
Banks: Typically 9:00 AM - 3:00 PM or 4:00 PM, Monday to Friday. ATMs are widely available and often 24/7.

Holidays & Festivals

Public holidays and events in the area can influence business operations and public transport.

Important Dates

Philippine national holidays often result in closures of banks and government offices.
Holy Week (March or April) is notably significant, with many businesses closing.
The Dinagyang Festival in January can cause street closures and congestion in the city.

Etiquette & Cultural Norms

Greetings & Attire

A handshake is customary for formal greetings; a smile and nod for informal.
The "Mano po" gesture to elders (touching their hand to one's forehead) shows respect.
Wear casual, comfortable clothing. Dress modestly (shoulders and knees covered) when visiting churches or government offices.
Use "po" and "opo" when addressing elders or superiors to show deference.

Dining & Photography

Tipping is not mandatory but is welcomed. Food is often shared among diners.
Always ask permission before photographing people, for kids especially. Avoid flash during religious services.
Avoid public displays of anger or excessive frustration; smooth interpersonal relations are valued.
Gender considerations: The Philippines is generally conservative but tolerant. Public displays of affection are usually discreet.

Accessibility & General Travel Alerts

Accessibility for travelers with disabilities is limited; the walking surfaces can be uneven. Modern malls and newer hotels generally feature ramps and accessible restrooms. Private hired automobiles are the most trustworthy accessible transport option. Specific services for visual or hearing impairments are limited. Direct inquiry with lodging and tourist spots is recommended.

Traveler Services & Support

Access to essential services and support makes for a smoother journey.

Medical Assistance

Several hospitals and clinics are available in Iloilo City. In an emergency, reach out to local authorities.

Airport Services

Iloilo International Airport (ILO) offers basic amenities. Consider Priority Pass for airport lounge access.

Language Learning

For people interested in learning Hiligaynon or other languages, platforms like Rosetta Stone offer courses.

Safety & Security

Personal Security

Keep keep valuables hidden and secure.
Exercise caution in crowded areas and at night.
Be aware of your surroundings, especially in unfamiliar places.

Emergency Contacts

Knowing who to call in an emergency is always prudent.

Numbers

Police: 117 (National Emergency Hotline)
Fire: 117
Medical Emergency: 117

Local Transportation

Jeepneys & Tricycles

Jeepneys are the most common and cheapest form of public transport.
Tricycles are ideal for shorter distances or areas not served by jeepneys.
Fares are typically fixed for standard routes; confirm before riding.

Taxis & Ride-Hailing

Taxis are available, especially around malls and the airport. Insist on using the meter.
Grab (ride-hailing app) offers convenient and transparent fares.
Private rental cars are available an option for greater flexibility.

Flight Disruptions

For unexpected flight delays, cancellations, or denied boarding, services like Compensair assist travelers in claiming compensation.

Financial & Money Matters

Information on currency, payment methods, and managing your finances while in Iloilo.

Currency & Exchange

The local money is the Philippine Peso (PHP).

Money Essentials

The Philippine Peso (PHP) is the official currency.
Currency exchange is available at the airport, banks, and major malls.
It is wise to carry some smaller denominations for local markets and transport.

Payment Methods

Transaction Details

Major credit cards are accepted in large establishments, hotels, and malls.
Cash is chosen for smaller purchases, local eateries, and public transport.
Mobile payment apps are gaining popularity in urban areas.

ATMs & Banking Tips

Accessing cash is generally easy, some considerations are worth noting.

Cash Access

ATMs are widely available in banks, malls, and convenience stores.
Use ATMs located in well-lit, secure areas.
Withdraw larger amounts to minimize transaction fees from your bank.

Budgeting & Expenses

Typical Costs

Accommodation ranges from budget hostels to luxury hotels.
Dining expenses vary from cheap carinderias to mid-range restaurants.
Local transport (jeepneys, tricycles) is very affordable.

Financial Security

Protecting Funds

Keep your wallet secure and avoid flashing large amounts of cash.
Have photocopies or digital copies of important documents.
Notify your bank of your travel plans to avoid card issues.

Fraud Awareness

Be wary of scams or overly friendly strangers offering unsolicited help.
Double-check change received from vendors.
Protect your PIN when using ATMs or making card payments.

General Advice

Before You Go

Check visa requirements for your nationality.
Think about getting travel insurance for unforeseen circumstances.
Consult your doctor about recommended vaccinations.

On Arrival

Acquire a local map or reliable navigation app.
Stay hydrated, especially during the hot season.
Use insect repellent, notably if visiting rural areas.

Health & Wellness

Drink bottled water exclusively. Practice good hygiene. Be mindful of food preparation, especially from street vendors.

Traveler Documentation

Essential information regarding necessary travel documents and other administrative details.

Passport & Visa

Ensure your travel documents are valid and meet entry requirements.

Entry Requirements

Passport validity: At least six months beyond your intended stay.
Visa: Check if your nationality requires a visa for the Philippines.
Proof of onward or return ticket may be needed upon entry.

Travel Insurance

Travel insurance offers peace of mind against unexpected events.

Coverage Details

Medical emergencies and hospitalization.
Lost or stolen luggage.
Cancelled trips or interruptions.

Local Driving License

For those planning to drive, an international driving permit may be needed.

Driving Information

Foreign driving licenses are generally valid for up to 90 days.
An International Driving Permit (IDP) is recommended.
Driving regulations can differ; drive cautiously.

Digital Copies

Store digital copies of all important documents on a cloud service or email them to yourself for easy access.

Iloilo Travel Tips