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Communication

Communication

Peru

Local SIM Cards

Claro, Movistar, and Bitel are main mobile operators. Claro and Movistar typically have the best coverage.

Getting a SIM

  • Purchase at official stores or kiosks at the airport or in Cusco city center. Passport needed for registration.
  • Cost: Inexpensive (S/10-20), data packages (S/10-30 for several GB) are affordable.
  • For convenient eSIMs, consider Airalo.

Internet & Wi-Fi

Most accommodations, cafes, and restaurants in tourist areas offer free Wi-Fi.

Connectivity

  • Public Wi-Fi is limited and often unreliable.
  • 4G/5G is good in Cusco and main Sacred Valley areas. Connectivity might be spotty on remote treks.
  • Portable Wi-Fi from Solis Wi-Fi is an option.

Language Barriers

Spanish is the official language.

Translation Aids

  • English is spoken in tourist hotels, restaurants, and tour agencies.
  • Google Translate (offline pack) helps for instant translations.
  • Learn basic phrases from Rosetta Stone.

Important Phrases

Spanish phrases for daily use.

Common Greetings & Questions

  • Hola (Hello)
  • Gracias (Thank you)
  • Por favor (Please)

Essential Interactions

Basic Needs

  • ¿Cuánto cuesta? (How much does it cost?)
  • Agua (Water)
  • El baño (The bathroom)
  • Ayuda (Help)

General Courtesy

  • Disculpe (Excuse me / Sorry)
  • ¿Habla inglés? (Do you speak English?)
  • Sí / No (Yes / No)
  • Menu del día (Set lunch menu)

Stay Connected

A local SIM card helps for navigation and communication, especially outside major tourist zones.

Business Hours & Schedules

Typical operating hours and important dates in Cusco.

Typical Operating Hours

Shops generally open from 9-10 AM to 8-9 PM. Smaller local shops may close for a lunch break.

Restaurant Service Times

Lunch typically runs from 12-3 PM. Dinner usually starts at 7 PM and continues until 10-11 PM.

Banking & Museum Hours

Banks open 9 AM-6 PM weekdays, some shorter hours Saturdays. Museums generally 9 AM-5/6 PM. Check specific site hours.

Banking & ATMs

ATMs are widely available in Cusco city center. Look for GlobalNet, BBVA, and BCP networks.

ATM Use

  • Be aware of transaction fees.
  • Withdrawal limits often S/400-700.
  • Use ATMs inside banks or shopping centers for better security.

Seasonal Closures

The Inca Trail closes for maintenance every February. Some smaller tour operators or guesthouses reduce services during the wet season.

Planning Notes

  • Inca Trail closed in February.
  • Wet season is January-March.
  • Fewer tourists during wet season.

Public Holidays & Festivals

Major Holidays

  • New Year's Day
  • Holy Week (Varies)
  • Labor Day (May 1)

Cusco Specific

  • Inti Raymi (June 24)
  • Independence Day (July 28-29)
  • Christmas Day (Dec 25)

Check Ahead for Holidays

During public holidays, businesses and government offices might close or have reduced hours. Public transport can also be affected.

Etiquette & Cultural Norms

Interacting respectfully with local culture enriches your experience.

Greeting Customs

"Hola" or "Buenos días/tardes/noches" are common greetings. A handshake is usual in formal settings.

Interactions

  • Women often greet each other with one kiss on the right cheek.
  • Men also greet women this way.
  • A polite request for photos is always good.

Appropriate Attire

Casual, comfortable clothing is good for most tourist activities. Modest dress shows respect at religious sites.

Dress Guidelines

  • Cover shoulders and knees when entering churches or temples.
  • Avoid overly revealing clothing.
  • Comfortable shoes for walking cobblestones.

Dining & Tipping

"Buen Provecho" (enjoy your meal) is a common phrase to say to others dining around you.

Mealtime Manners

  • Use provided cutlery.
  • Chewing coca leaves or drinking coca tea is traditional and acceptable.
  • Refer to the "Money & Banking" section for tipping expectations.

Photography & Privacy

Be mindful of privacy. Some locals, especially in traditional dress, may ask for a small fee for photos.

Photo Rules

  • Photography may have restrictions inside churches or museums.
  • Drones may need special permits at archaeological sites.
  • Do not photograph children without parental consent.

Sensitive Topics & Taboos

Discussions

  • Avoid discussing politics unless invited and well-informed.
  • Sensitive historical events are often avoided.
  • Do not support activities with animal mistreatment.

Interactions

  • Public displays of affection by LGBTQ+ individuals may face less acceptance.
  • Be respectful of Inca and Andean spiritual beliefs.
  • Avoid giving money directly to beggars, especially children.

Cultural Awareness

Promoting Positive Interactions

  • Every interaction is an opportunity to learn.
  • Choose practices that foster fair benefits.
  • Support community-based tourism initiatives.

Ethical Choices

  • Purchase handicrafts from fair-trade organizations.
  • Support local businesses by eating and shopping locally.
  • Contribute to local charities rather than individual handouts.

Cultural Awareness

Embracing local customs and showing respect for traditions and beliefs leads to richer interactions.

Accessibility Information

Cusco's ancient infrastructure can present challenges for travelers with mobility needs.

Infrastructure Challenges

Cusco's historic center features uneven cobblestone streets, steep hills, and narrow sidewalks. Many colonial buildings have steps and lack ramps.

Mobility Considerations

  • Difficult for wheelchair users.
  • Modern hotels outside the center may have better accessibility.
  • Navigating can be tiring.

Accessible Attractions

While many archaeological sites involve uneven terrain, some portions are accessible. The Machu Picchu bus helps.

Site Access

  • Machu Picchu main circuit has paved parts.
  • Private taxis are good for transport around Cusco.
  • Public buses are not accessible.

Specialized Services

Limited specialized services for visual or hearing impairments are available.

Planning Support

  • Tour guides can adapt tours with advance notice.
  • Communicate your needs clearly.
  • Research specialized tour operators.

Resources & Advice

Consult specialized tour operators or online forums for shared experiences and advice on accessibility.

Where to Find Information

  • Groups for travelers with disabilities.
  • Online forums for advice.
  • Travel agents specializing in accessible travel.

Plan Accessibility Details

Given Cusco's challenging terrain, detailed planning for accessibility helps for a comfortable visit.