Medan Travel Resources. Apps, Maps, Emergency Contacts

Essential Online Tools

Essential Apps

Grab & Gojek
Indispensable for ride-hailing, food delivery, and local services. Download from Google Play or Apple App Store.
Google Maps / Maps.me
For navigation. Download offline maps for Medan and surrounding areas.
Google Translate
For language translation. Download the offline Indonesian language pack.
XE Currency Converter
For real-time currency exchange rates. Aids budget management.
Traveloka / Agoda / Booking.com
For accommodation and flight bookings. Traveloka is popular in Southeast Asia.

Useful Websites & Media

Indonesian Immigration Directorate General
Visit imigrasi.go.id for official visa information and e-VOA applications.
Ministry of Tourism and Creative Economy
Explore indonesia.travel for general tourism inspiration.
PT Kereta Api Indonesia (KAI)
Use tiket.kereta-api.co.id for booking train tickets.
Local News Sites
Search for Medan-specific news outlets for current events or festival information.
Podcasts and Digital Content
Search for podcasts on Indonesian culture, food, or Sumatra regions.

Print Resources for Your Trip

Recommended Guidebooks

Specific guidebooks solely on Medan may be rare. Comprehensive guidebooks on Indonesia or Sumatra (e.g., Lonely Planet, Rough Guides) include detailed sections.

Books About the Destination

"Indonesia, Etc.: Exploring the Improbable Nation" by Elizabeth Pisani. "The Sumatran: A Novel" by Richard Paul Evans for a sense of place.

Local Publications

Local English-language newspapers (if available) for current events and entertainment. Free local tourism brochures at airports or hotels.

Emergency & Medical Information

Emergency Contacts

General Emergency: 112 (connects to police, ambulance, fire department).
Police: 110.
Ambulance: 118.
Fire Department: 113.

Medical Facilities

Columbia Asia Hospital Medan: Jl. Listrik No.17. Known for international standards.
RSU Mitra Medika: Jl. K.H. Zainul Arifin No.256.
Stella Maris Hospital: Jl. Samanhudi No.20.
Note down hospital addresses and contact numbers on your phone and on paper.

Further Exploration

Media & Culture

Search for documentaries on Indonesian culture, Sumatra wildlife (orangutans).
Explore historical films related to the Dutch East Indies period.
Listen to traditional Batak music (gondang) or Malay pop music.
Look for traditional crafts like Ulos fabric.

Online Communities

TripAdvisor forums, Facebook groups for travelers in Indonesia or Sumatra.
These platforms offer peer advice, recent updates, and recommendations.
Good places to ask specific questions before or during your trip.

Language Learning

Utilize apps like Duolingo or Memrise for basic Indonesian phrases.
Explore local Indonesian language tutors online.
Even a few words can significantly enhance your interactions with locals.

Essential Travel Information

Important Travel Notes

Apps

Grab & Gojek for transport and delivery.
Google Maps for navigation.
Google Translate for communication.
XE Currency Converter for finances.

Booking Tips

Pre-book hotels during peak season.
Secure flights and long-distance tickets early.
Guided tours, especially for wildlife, should be pre-arranged.

Local Insights

Bargaining is a norm in traditional markets.
Exercise caution with traffic.
Always use your right hand for interactions.
Dress modestly at religious sites.

Stay Connected

Connectivity Options

Consider purchasing a local SIM card at the airport upon arrival.
Many hotels and cafes offer free Wi-Fi for guests.
A local SIM card ensures immediate connectivity for navigation and communication.

Power and Adapters

Indonesia uses Type C and F outlets (two-round pins).
A universal travel adapter (purchase link) is useful.
Voltage is 230V, 50Hz. Check device compatibility.

Lost Document Procedures

Passport Issues

Report a lost passport to local police immediately for a police report.
Contact your embassy or consulate in Jakarta (or the nearest one) for emergency travel documents.
Digital copies of documents are very useful.

Credit Card & Natural Disaster

Immediately contact your bank to cancel lost or stolen cards.
In case of an earthquake, "drop, cover, and hold on." Seek sturdy shelter.
If near an active volcano, follow local evacuation advisories.

Planning Milestones

Before You Go

Check Passport Validity: At least 6 months beyond entry date.
Research Visa Requirements: Determine specific needs for your nationality.
Book International Flights: Secure flights to Kualanamu International Airport (KNO).
Consult a Doctor: Discuss vaccinations and malaria prophylaxis if needed.

Final Steps

Confirm All Bookings: Reconfirm flights, hotels, and tours.
Pack Appropriately: Climate-appropriate clothing and essential documents.
Download Offline Maps and Apps: Google Maps, Grab, Gojek, Google Translate.
Inform Bank/Credit Card Companies: Notify of travel plans to prevent card suspension.
Arrange for Local Currency: Obtain Indonesian Rupiah (IDR) or plan exchange upon arrival.

Getting Ready

Document Check

Ensure your passport is valid and your visa is secured well in advance.

Packing Essentials

Pack climate-appropriate clothing, essential documents, and a basic first-aid kit.

Navigation Tools

Have offline maps and essential apps downloaded for smooth navigation.

Emergency Preparedness

Save screenshots of your bookings, passport details, and emergency contacts on your phone. Access is possible even without internet or if physical documents are lost.

Deepening Your Medan Experience

Cultural Immersion

Local Traditions

Malay Sultanate Heritage
Evident in the Maimun Palace and other historical sites.
Batak Group Traditions
Encounter distinct traditions of various Batak groups.
Diverse Communities
Indian and Chinese communities contribute significantly to the city's character.

Culinary Journeys

Unique Fusion Cuisine
A culinary experience awakening new tastes.
Appreciation for Diversity
A deepened appreciation for culinary diversity.
Local Flavors
Explore a wide array of local dishes and beverages.

Enriching Activities

Urban Exploration

Navigating Medan's bustling streets and busy markets.

Nature Encounters

Venturing into North Sumatra's raw natural beauty, including jungle treks.

Social Connections

Engaging with locals using basic Indonesian phrases fosters warmth.

Cultural Etiquette

General Courtesy

Always use your right hand for handshakes and transactions.
Remove your shoes when entering mosques, temples, or private homes.
Avoid public displays of affection.
Do not point with your finger; use an open hand or thumb.

Local Norms

"Jam Karet" (Rubber Time) indicates a flexible approach to punctuality.
Be mindful of others when smoking, even in outdoor areas.
Dress modestly, specifically when visiting religious sites or conservative areas.

Giving Back

Supporting Local

Prioritize locally owned businesses like guesthouses and warungs.
Purchase souvenirs directly from local artisans.
Book tours and guides through reputable local operators for fair wages.
Engage in respectful conversations with locals; positive interactions create goodwill.

Sustainable Practices

Use a reusable water bottle and fill it with purified water to minimize plastic.
Decline plastic bags and straws.
Be mindful of your water usage, especially in hotels.
Dispose of your trash properly; avoid littering, especially in natural areas.

Awaits Your Return

The spirit of this region, with its welcoming people and stunning landscapes, awaits your return.

Medan Travel Resources