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Where to Stay in Goma

Where to Stay in Goma

Goma North Kivu, Democratic Republic Of The Congo Travel Guide

Accommodation Types

Goma provides a spectrum of lodging options, though choices are more limited than in major international tourist destinations.

Full spectrum of lodging options

  • Budget: Basic Guesthouses

    Simple rooms and services, often with shared facilities. Find budget stays.

  • Mid-range: Hotels

    Private rooms, en-suite, some air conditioning, on-site restaurant. Book hotels on Booking.com.

  • Luxury: Higher-end Hotels/Lodges

    Enhanced security, reliable utilities, international dining. Explore IHG Hotels.

  • Unique: Virunga National Park Lodges

    Safari-style, caters to gorilla/volcano trekkers.

Specialized Accommodation Options

  • Vacation Rentals

    Restricted formal options in Goma; often informal arrangements. Search vacation rentals.

  • Homestay Opportunities

    Less common for typical tourism, mostly using specialized organizations. Consider TrustedHousesitters for unique stays.

  • Camping

    Not advised outside organized, secure sites. Basic alternatives exist for Nyiragongo trek at summit.

  • Regional Strength

    Agoda strong in Asia, with some global reach for hotels: Agoda.com

Neighborhood Guide

Goma is a sprawling city, and tourist-focused "neighborhood guides" are not as clearly defined as in other places. However, general character of areas assists with accommodation choices.

Downtown Goma Centre Ville

Pros
  • Commercial hub
  • Proximity to markets
  • Some administrative offices
Cons
  • Busy and chaotic
  • Noisy
  • Heavy traffic
  • Requires vigilance

Along Lake Kivu

Pros
  • Scenic views
  • Nicer hotels and restaurants
  • Better hotel infrastructure
  • Better hotel-provided security
Cons
  • Still vulnerable to crime
  • Vigilance remains critical
  • Can be noisy depending on location

North/Outskirts towards Virunga

Pros
  • Quieter atmosphere
  • Closer to nature (towards Virunga)
  • Possibly cheaper accommodation
Cons
  • Higher security risk
  • Further from central areas
  • Less infrastructure
  • More travel for city amenities

Considerations

Safety Considerations:

The entire security situation remains dynamic. Continuous vigilance is critical. Always check current travel advisories and find local security guidance from trusted sources. Avoid walking alone after dark. Hotels generally implement their own security measures.

Proximity & Ambiance:

Central Goma places you near city amenities and the port. For Virunga activities, a Virunga lodge near the entry to the park is most suitable. Central areas can be noisy; lakefront or Virunga lodges offer a quieter ambiance.

Booking Strategies

Booking in advance is a required a measure for a trip to Goma, especially for specific activities.

Booking Recommendations

  • Highly Recommended: Always book accommodation in advance, especially for greater-end hotels and lodges. Advance booking holds importance when traveling when it's not rainy or for specific Virunga activities. Gorilla permits often sell out many months in advance.
  • Direct Booking: Making a reservation directly with the hotel or through a reputable tour operator (especially for Virunga lodges) is often the most dependable method. This fosters direct communication regarding security and services.
  • Virunga National Park Bookings: Bookings for park accommodation (Mikeno, Kibumba, Tchegera) and permits are exclusively handled through the official Virunga National Park site or their authorized partners.
  • Seasonal Prices: Prices for hotels in Goma are less prone to drastic seasonal fluctuations than in established tourist destinations. However, demand can influence rates. Virunga permit prices are fixed regardless of season.

Booking Platforms & Policies

  • International Platforms: Booking.com and Agoda may list some hotels in Goma, but selection can be limited. Consider IHG Hotels for international chains, or Hostelworld for budget stays.
  • Deposit & Cancellation: Policies vary by establishment. Many hotels and Virunga bookings ask for entire pre-payment or a substantial deposit. Check cancellation policies carefully.
  • Negotiation: For smaller, local guesthouses, negotiation for walk-in rates could be possible. For established hotels, fixed pricing is common. A confirmed arranging and price before arrival is often a safer approach.
  • Vacation Rentals: For rentals, check platforms like Vrbo, though choices might be limited in Goma.

Additional Planning Points

Pre-Payment:
  • Lots of places, specifically Virunga bookings, require full payment in advance.
  • Verify payment methods accepted.
  • Confirm all details before transferring funds.
  • Keep records of all transactions.
Communication:
  • Face-to-face with your chosen accommodation ahead of arriving is advisable.
  • Confirm airport transfers or local transport arrangements.
  • Inquire about current local conditions.
  • Clarify any special requests.

Local Insight

Security:

Hotels in Goma generally have security measures. Verify with your tour provider or embassy for present guidance.

Power & Water:

Reliability varies. Higher-high-end accommodations often have generators and water purification systems.

Wi-Fi:

Often available in mid-range to luxury hotels, though speeds can be inconsistent.

Accommodation Recommendations

Here are some recommendations for different budget levels and travel styles.

Top Picks by Budget

Budget Options

Local guesthouses and rudimentary hotels exist. Research recent reviews for current conditions and security. Specific examples might have Auberge de Goma, though verifying its current status is important.

  • Generally extremely simple amenities
  • Simple room setup
  • Location varies, often in bustling areas
  • Security considerations for all budget stays
Mid-Range to Higher-End Options

Accommodations such as Lake Kivu Serena Hotel offer a good blend of comfort and security. Hotel Goma Golf may also be an option, but verify current status and reviews.

  • Better comfort and services
  • Often feature on-site restaurants
  • More reliable Wi-Fi and power
  • Some may offer amenities such as swimming pools

Family & Solo Traveler Considerations

Family-Friendly Options

Lake Kivu Serena Lodging often provides amenities and space suitable for families. Virunga lodges generally welcome families, but age restrictions apply for gorilla treks (typically 15+).

  • Spacious rooms or suites
  • Family-oriented services
  • Enhanced security measures
  • Dining options catering to various tastes
Solo Traveler Recommendations

Solo visitors should prioritize any reputable hotel with good on-site security. Hotels catering to foreign visitors often feature more comfort and security measures. Inform your hotel or tour operator of your solo status.

  • Focus on secure, established hotels
  • Inform hotel/operator of solo status
  • Find places with robust security protocols
  • Consider location relative to main areas

Virunga Specific Lodges

  • Mikeno Lodge

    Within Virunga National Park, offers a high-end experience combining luxury with conservation efforts.

  • Tchegera Island Camp

    Situated on Lake Kivu, this camp provides an special island retreat offering gorgeous scenery and relaxation.

  • Kibumba Tented Camp

    Closer to gorilla treks, offers comfortable tented accommodation mainly serving Virunga visitors.

  • Summit Cabins (Nyiragongo)

    Basic shelter at the volcano's summit for overnight trekkers.

Other Accommodation Types

  • Long-Stay Accommodations

    Limited dedicated options. Some hotels it's possible it provides reduced rates for prolonged durations. Goma is not a typical long-term tourist destination; most long-term visitors are expatriates.

  • Cultural/Historical Properties

    No specific properties with widely advertised related to history or cultural significance exist for tourism in Goma itself, beyond general exposure to local life.

  • Homestay & Community

    Formally organized programs are seen less often in Goma. Some NGOs might offer them in rural areas, requiring specialized arrangements and security assessments.

  • Health and Hygiene

    Hygiene standards vary widely. Higher-end establishments typically adhere to better international health standards.

General Accommodation Advice

Advance Planning

Confirming your accommodation well in advance, especially for Virunga National Park activities, is critical because of restricted availability and high demand.

  • Verify bookings via email or mobile.
  • Keep printed copies of confirmations.
  • Share itinerary with trusted contacts.
  • Account for potential travel delays.
Local Support

Liaise with your tour provider for local knowledge and assistance with lodging options that match your travel style and safety needs.

  • Local specialist knowledge is invaluable.
  • They can help with secure transport.
  • Aid in communication with hotel staff.
  • Provide real-time security updates.

Additional Notes

Check-in Process

Expect standard check-in procedures, with identification often needed. Having a printed copy of your booking speeds this up.

Guest Services

Services vary by hotel tier. Higher-end establishments may offer laundry, room service, and concierge assistance.

Payment Methods

Cash (USD) is widely preferred. Some larger hotels accept plastic, but card reliability can vary.

Where to Stay in Goma. Hotels, Neighborhoods, Accommodation