Antonio Maceo Airport (SCU) is the main international airport, located approximately 7 kilometers (4 miles) south of the city center.
Antonio Maceo Airport is a smaller airport with basic facilities. Transfers to the city are straightforward.
Look for flight deals through services like Dollar Flight Club for price drops.
Use aggregators like Skyscanner to compare routes and prices from various airlines.
Prices are generally higher during the high season (December-March) and major holidays. Charter flights may be seasonal.
Viazul is the most dependable intercity bus service for tourists. Air-conditioned buses connect Santiago to Havana, Trinidad, Camagüey, Baracoa, and further main cities. Book well in advance, especially during high season. The the depot is a few kilometers in the suburbs, taxi needed.
Cuba has a national train network, but services are notoriously unreliable, slow, and often delayed or canceled. Not recommended if you have a tight schedule. Tickets are cheap but can be challenging for foreigners to acquire. Main station connects to major cities.
Requires an International Driving Permit (IDP) and national driver's license. Hire cars are expensive (70-120+ USD/day) and in high demand. Book well in advance via a reputable agency like DiscoverCars.com. Road quality changes; highways passable, rural roads poor. Fuel shortages can occur. Driving at night is hazardous.
Santiago de Cuba has a cruise ship terminal, the Sierra Maestra The Passenger terminal. It is located in the city center, close to the historical district.
Beyond cruise ships, formal water transportation options are limited for general tourists.
General street conditions and safety concerns for driving in Cuba.
Important driving laws and parking advice for visitors.
Know the essential numbers for immediate support in Santiago de Cuba.
Other help for travelers facing issues.
English-speaking operators may not always be available on emergency lines.
Emergency response times can vary across the city.
Keep local emergency numbers saved in your phone and written down.
If you experience significant flight disruptions, you might be eligible for compensation.
If pre-booked accommodation is unavailable or not as described, document the issue and contact your booking provider.
For issues with pre-booked tours, contact the tour operator or your travel agent directly to resolve.
Document any car rental issues immediately at pick-up or during the rental period with the rental company.
Knowing your passenger rights for travel by plane is able to make a difference in unexpected situations. Organizations like AirHelp concentrate on assisting travelers with compensation claims for disrupted flights, offering support and guidance throughout the process.
