Santos Travel Tips. Money, Safety, Culture

Mobile Connectivity

Large cell phone companies in Brazil include Vivo, Claro, TIM, and Oi. Vivo generally has the best coverage. To purchase a prepaid SIM card (chip pré-pago) at official stores, a CPF (Brazilian tax ID) is typically required. Some stores might assist with temporary foreigner registration, or local assistance may be needed. ESIM options are increasingly available.

Digital Solutions

For eSIM, check Airalo.
For portable Wi-Fi, explore Solis Wi-Fi.
For language learning, check Rosetta Stone.

Internet & Postal Services

Wi-Fi is widely available in hotels, restaurants, cafes, and shopping malls, often free. With a local SIM, mobile data is generally reliable in urban Santos. Correios is Brazil's national postal service, with branches for sending letters and packages.

Language Assistance

Portuguese is the official language. English speakers are less common outside main tourist spots. Learning basic Portuguese phrases is a good idea.
Google Translate (download Portuguese offline) or a phrasebook is useful.
Essential Phrases: Olá (Hello), Obrigado/Obrigada (Thank you), Por favor (Please), Desculpe (Pardon me), Sim (Yes), Não (No), Ajuda! (Help!), Quanto custa? (How much does it cost?).

Business Operating Hours

Shops typically open Monday-Saturday, 9-10 am to 6-8 pm. Shopping malls usually open 10 am-10 pm, including Sundays. Banks operate weekdays, 10 am-4 pm. Restaurants serve lunch 12 pm-2:30/3 pm; dinner starts about 7 pm, lasting until 10-11 pm, or later on weekends. Museums are usually closed on Mondays, with varied hours on other days.

Banking Access

ATMs (Caixas Eletrônicos) are widely available in banks, supermarkets, malls, and gas stations, many operating 24/7. Exercise caution when using ATMs, notably at night. Some foreign cards may work only in specific bank networks (e.g., Banco24Horas).
Brazil observes numerous national and state holidays when businesses may be closed or have reduced hours. Carnival is a major holiday that changes services.
Seasonal closures are less common in Santos, a year-round destination.

Etiquette & Customs

Men typically greet with a firm handshake. Women usually offer one or two cheek kisses (face-to-face). Use "Olá" or "Bom dia/Boa tarde/Boa noite." Casual dress is generally fine; respectful attire for churches. Beachwear is for the beach only.

Social Norms

A 10% service charge is often on restaurant bills. Additional tipping is optional.
Photography of public places is for the most part alright. Always ask permission before photographing individuals. Some venues may have specific restrictions.
Avoid politics or religion unless locals bring it up. Be aware of social class differences. Public expressions of homophobia and racism are inappropriate.

Accessibility Guidance

Infrastructure

Newer public infrastructure like the VLT tram and some buses, along with shopping malls, include accessibility features. Older city parts, especially the Historic Center, may have uneven sidewalks, cobblestones, and few ramps.
The Coffee Museum and Monte Serrat funicular are generally accessible. The beachfront promenade is flat for wheelchairs.
Services for the visually or hearing impaired are less widespread than in developed nations. Larger institutions may offer limited services on request.
Check with area tourism authorities or disability rights organizations for information. Inquire directly with hotels and attractions about their accessibility.

LGBTQ+ Welcome

Brazil generally shows more openness towards LGBTQ+ individuals, especially in larger cities like Santos. Public displays of affection are common for all couples.
Discretion may still be advisable in some settings, and individual experiences can vary.
Santos has a welcoming atmosphere, especially in tourist areas.
Local communities often host inclusive events and gatherings.

Local Phrases

Learning a few basic Portuguese phrases truly enriches your interaction with locals and daily life in Santos. A simple 'Obrigado' goes a long way. Carrying a phrasebook or utilizing offline language help apps will assist daily communication. Embrace the chance to speak the local language!

Airport Services & Money

Smooth airport experiences and smart money management are important for a seamless trip.

Lounge Access

For frequent travelers, independent airport lounge access is available globally. Explore Priority Pass options.

Flight Compensation

Services assist customers seeking compensation for flight delays, cancellations, or denied boarding. Find assistance with Compensair.

Currency Exchange

Exchange currency at airports or large banks. ATMs are widely available for cash withdrawals. Check conversion rates.

Money & Banking

Financial Tools

Brazil's currency is the Real (BRL). Check current exchange rates before your trip.
Major credit cards (Visa, Mastercard) are widely accepted. It's a good idea to have cash for small things.
ATMs are available, but inform your bank of international travel to avoid card blocks.

Digital Payments

Brazil embraces digital payment solutions, offering convenience for transactions.

Modern Transactions

Mobile payment apps are gaining popularity for everyday purchases.
Many establishments accept QR code payments, like Pix, a popular instant payment system.
Digital wallets linked to your cards streamline your spending experience.

Local Customs & Etiquette

Social Interactions

Greetings often involve handshakes for men, and a kiss on the cheek for women (or between women).
Politeness and warm interactions are highly valued in Brazilian culture.
Punctuality is appreciated but sometimes flexible in social settings.

Public Behavior

Maintain a respectful volume in public spaces, especially during conversations.
Dispose of litter properly; keep public areas clean.
Seek permission before taking photos of individuals to respect privacy.

Financial Readiness

Proper managing your money and an awareness of local customs contribute significantly to a comfortable and engaging travel experience in Santos. Always be mindful of your surroundings, especially when handling money.

Local Culture & Safety

A exploration of local norms and safety considerations for a respectful and worry-free visit.

Cultural Respect

The revitalization of the Ancient City center shows local cultural preservation. Support local artisans and institutions to preserve the city''s one-of-a-kind history.

Interaction Pointers

Be polite, and sample using basic Portuguese phrases.
Always ask permission before photographing individuals, especially children.
Show respect for local customs and traditions, particularly at holy places.

Economic Contribution

Supporting small local businesses like restaurants, shops, and independent guides has a direct positive impact on the local economy.

Support Local

Choose locally owned restaurants and shops over large international chains.
Seek artisan crafts and products sold directly by producers or in reputable stores.
Your choices locally sustain community livelihoods.

Ethical Shopping

Making conscious purchasing choices a positive local economic contribution.

Responsible Purchasing

Seek out artisan crafts and products sold directly by producers or in reputable stores that source ethically.
Choose locally owned restaurants, shops, and tour guides. This approach keeps money within the community.
Avoid purchasing items from endangered species or illegal markets. This action conserves biodiversity.

Personal Safety

Safety Measures

Be aware of your surroundings, especially in crowded areas and at night.
Guard your belongings; avoid displaying valuable items openly.
Keep emergency contacts readily available and understand local emergency numbers.

Important Warnings

Child Exploitation

Be aware of the potential for child exploitation or other illicit activities.
Report any suspicious behavior to local officials immediately.

Illegal Markets

Avoid purchasing items derived from endangered species or from illegal markets.
Such purchases may support illicit trade and harm conservation efforts.
Always choose reputable vendors for your souvenirs and goods.

Charitable Giving

Effective Contributions

If you wish to help local causes, direct your donations thoughtfully.
Donate to reputable local charities or non-governmental organizations (NGOs).
This approach ensures your part reaches community needs effectively.

Direct vs. Organized

Direct giving to beggars may not always address systemic issues effectively.
Organized charities often have structures for lasting positive impacts.
Research local organizations working in areas that resonate with you.

Responsible Tourism

Adopting respectful and ethical tourism practices creates positive experiences for both you and the Santos community. Your awareness and actions contribute to a richer and safer environment for all.

Health & Safety

Stay healthy and safe with these considerations for your Santos journey.

Health Preparedness

Before You Travel

Consult your doctor about recommended vaccinations for Brazil.
Pack a basic first-aid kit with any personal medications.
Consider travel insurance that covers medical emergencies and evacuations.

Staying Healthy

On Your Trip

Drink bottled or filtered water to avoid tap water issues.
Be selective with street food; choose vendors with high turnover.
Use sunscreen and insect repellent, especially during outdoor activities.

Emergency Services

Knowing how to access emergency services brings peace of mind.

Contacts

Ambulance (SAMU): Call 192 for medical emergencies.
Fire Department (Bombeiros): Call 193 for fires and rescue.
Police (Polícia Militar): Call 190 for urgent security matters.

Environmental Safety

Nature Interactions

Be mindful of strong ocean currents at certain beaches; observe warning flags.
Mosquitoes, notably during warmer months, carry diseases like dengue. Use repellent.
Exercise caution with stray animals, especially dogs.

Local Medical Facilities

Hospitals

Santos hosts several state-owned and privately-owned hospitals capable of managing various healthcare requirements.

Pharmacies

Pharmacies (farmácias) are widespread, some operating 24/7. They also provide basic health advice.

Clinics

Smaller clinics (clínicas) offer consultations for non-emergency health concerns.

Health & Wellbeing

Stay informed, stay prepared, and enjoy your travels.

Santos Travel Tips