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Communication

Communication

Northeast Vietnam, Vietnam

Local SIM Cards & Internet

Major mobile carriers are Viettel, Mobifone, and Vinaphone. Viettel usually gives the best coverage, including rural areas.

Connectivity Tips

  • Purchase SIMs at airports or phone shops (passport required).
  • Wi-Fi is widespread in hotels, cafes, and many cruise ships.
  • Data plans are affordable, costing around $4-8 USD for 30 days.

Online Access & Translations

Cruise ship Wi-Fi can be intermittent in remote bay areas. Translation apps are recommended for communication outside tourist hubs.

Digital Tools

  • Consider Airalo for eSIM convenience.
  • Portable Wi-Fi from Solis Wi-Fi is an alternative.
  • Download offline packs for Google Translate or use SayHi.

Language Aids

Vietnamese is the official language. English is spoken by staff in tourist-oriented hotels, cruise ships, and some restaurants in tourist areas.

Language Learning

  • Explore Rosetta Stone for deeper learning.
  • Body language and a smile go a long way.
  • Learning basic phrases makes interactions better.

Postal Services

Post offices are available in Halong City for sending postcards or packages. Services are generally reliable.

Sending Mail

  • Post offices located in main urban areas.
  • Inquire about international shipping times.
  • Check local post office hours before visiting.

Phrases

Common Greetings

  • Hello: Xin chào (sin chow)
  • Thank you: Cảm ơn (gahm uhn)
  • Yes: Vâng (vuhng) / Dạ (yah)
  • Delicious: Ngon (ngon)

Useful Expressions

  • Excuse me/Sorry: Xin lỗi (sin loy)
  • No: Không (khom)
  • How much?: Bao nhiêu? (bow nyoo)
  • Water: Nước (nook)

Stay Connected

Communication options in Vietnam are plentiful, from affordable local SIMs to widespread Wi-Fi. Learning a few basic phrases makes your experience better.

Business Hours & Schedules

Schedules vary for different types of businesses and are influenced by local and national holidays.

Government & Banks

Generally Monday to Friday, from 7:30-11:30 AM and 1:30-4:30 PM. They are closed on weekends.

Shops & Restaurants

Often open from early morning (around 7-8 AM) until late evening (9-10 PM). Markets open very early.

Attractions & Cruises

Generally open from 7:00 AM - 5:00 PM. Cruise departure times vary but usually happen in the late morning.

Banking & ATMs

Banks operate Monday to Friday, usually from 8:00 AM - 4:30 PM, with a lunch break. ATMs are widely available and often 24/7.

Financial Access

  • Major bank ATMs like Vietcombank, Agribank.
  • Carry some cash for local vendors.
  • Currency exchange at banks or gold shops.

Holiday Impacts

Tet (Lunar New Year) is the most important Vietnamese holiday, typically late January or early February. Many businesses close for days.

Seasonal Notes

  • Reunification Day (April 30th) and Labor Day (May 1st) are long weekends.
  • Tourist areas can be more crowded during holidays.
  • Prices for accommodation and transport experience an uplift.

Important Travel Periods

Peak Holiday Season

  • Tet calls for careful trip planning.
  • Book accommodation well in advance.
  • Transport is busy and expensive.

Seasonal Considerations

  • Typhoon season is July-October; check forecasts.
  • Some smaller businesses close during summer heat.
  • Cruises may reschedule for safety in adverse weather.

Planning Ahead

Knowing local business hours and holiday schedules simplifies your travel arrangements.

Etiquette & Cultural Norms

Practices avoid unintentional offense and foster positive interactions.

Greeting & Attire

A slight bow or nod is polite. Handshakes are common. Use appropriate Vietnamese titles for respect.

Respectful Dress

  • Cover shoulders and knees at temples/pagodas.
  • Remove shoes before entering religious sites.
  • Modest dress is generally respectful elsewhere.

Dining & Photography

Do not stick chopsticks upright in rice. Sharing dishes is common. Ask permission before photographing individuals.

Manners & Captures

  • Do not point with chopsticks.
  • Be respectful in religious sites; check restrictions.
  • Drone photography faces strict restrictions.

Taboos & Sensitivities

Avoid touching heads. Do not point feet at people or sacred objects. Keep public displays of affection minimal.

Cultural Avoidances

  • No discussions about the Vietnam (American) War.
  • Avoid politics unless with trusted locals.
  • Bargain respectfully and with a smile.

Gender & LGBTQ+

Vietnamese society remains generally conservative. Homosexuality is not illegal, and attitudes are becoming more accepting.

Social Norms

  • Modest dress and respectful actions are advisable for women.
  • Public displays of affection are discreet regardless of orientation.
  • Discretion is advisable in public areas for LGBTQ+ visitors.

Safety & Sensitivity

Public Behavior

  • Aggressive negotiation is inappropriate.
  • Avoid pointing rudely.
  • Do not litter in public spaces.

Religious Sites

  • Speak quietly within temples.
  • Follow all entry rules.
  • Some areas may prohibit photography.

Respectful Interactions

Community Engagement

  • A smile often opens doors.
  • Engage with locals patiently.
  • Small gestures of gratitude are appreciated.

Personal Space

  • Be aware of crowded spaces.
  • Public transport can be close-quarter.
  • Rural areas often possess different norms.

Navigate with Respect

Adhering to local customs and etiquette promotes positive and memorable cultural exchange.

Accessibility Information

Travelers with mobility challenges or other accessibility needs should plan carefully, as infrastructure can be limited.

Mobility Challenges

Infrastructure is generally poor. Sidewalks are uneven or crowded, often used for parking or vendors.

Limitations

  • Ramps and elevators are not standard.
  • Public transportation is not wheelchair accessible.
  • Most caves and viewpoints include stairs.

Accessible Options

Some newer 5-star hotels and luxury cruise ships feature accessible rooms. Inquire in advance.

Alternative Travel

  • Private car transfers give maximum flexibility.
  • Confirm accessible facilities directly with providers.
  • Large complexes like Sun World may give better access.

Sensory Impairments

Limited specialized services. Few public signs are in Braille. Interpreters are rare outside major international hospitals.

Support Strategies

  • Rely on digital translation tools.
  • A travel companion is highly recommended.
  • Carry visual aids as needed.

Planning Resources

Few specific organizations in Vietnam give comprehensive accessibility information for tourists.

Preparation Steps

  • Research online thoroughly before your trip.
  • Work with specialized tour operators.
  • Direct communication with hotels is important.

Accessibility Planning

Early InquiryContact hotels and cruises directly regarding specific needs.
Private TransportBook private cars or vans for reliable and flexible transport.
Local AssistanceConsider hiring local guides familiar with accessible routes.

Travel Prepared

Thorough planning and direct communication make a smoother travel experience for all visitors.