MileHacker Logo
Practical Information

Practical Information

Virginia, USA

Mobile Services

Major U.S. Mobile carriers include AT&T, Verizon, and T-Mobile. These providers have prepaid SIM cards suitable for travelers. You can purchase these at their retail stores or from discount providers.

Connectivity

  • Confirm your mobile phone is unlocked and compatible with U.S. Networks.
  • ESIM options are increasingly popular for newer smartphones. Consider Airalo eSIM.
  • Portable WiFi devices like Solis Wi-Fi are also an option. Explore Solis Wi-Fi.

Internet & Postal Services

Wi-Fi is widely available and usually free in hotels, most cafes, restaurants, and public libraries throughout Richmond. Richmond International Airport (RIC) also has free Wi-Fi.

Access Points

  • Many public spaces and businesses have complimentary Wi-Fi for customers.
  • U.S. Post Office (USPS) branches for mailing letters and packages, both domestically and internationally.
  • FedEx and UPS also have service centers for package shipping.

Language Notes

English is the official language and is universally spoken in Richmond. For non-English speakers, learning a few basic polite phrases in English can be helpful.

Translation Aids

  • A translation app on your smartphone, such as Rosetta Stone for learning.
  • Google Translate's camera feature allows for instant text translation.
  • Local etiquette includes eye contact and simple greetings.

Money & Banking

Banks are typically open Monday through Friday, with some Saturday morning hours. ATMs are widely available at banks, grocery stores, and convenience stores throughout the city.

Financial Access

  • Banks: Typically open Monday through Friday, from 9:00 AM to 5:00 PM.
  • ATMs: Widely available at banks, grocery stores, convenience stores, and credit unions.
  • Credit and debit cards are accepted everywhere.

Airport & Travel Support

Airport Lounges

  • Priority Pass has independent airport lounge access worldwide. Explore Priority Pass.
  • Access means comfort during layovers.
  • Amenities often include food, drinks, and Wi-Fi.
  • Available in many airports globally.

Flight Compensation

  • Compensair assists customers in receiving compensation for flight delays, cancellations, or denied boarding. Get Compensair assistance.
  • Aids in receiving due compensation.
  • Streamlines the claims process.
  • Service deals with passenger rights.

Stay Connected

Confirm business hours for attractions and restaurants, especially on public holidays, to plan your visit effectively.

Business & Schedules

Understand typical operating hours and holiday impacts for a smooth experience.

Retail Shops

Generally open from 10:00 AM to 6:00 PM or 7:00 PM. Larger malls and department stores may have later hours. Many independent shops in Carytown open closer to 11:00 AM.

Restaurants

Lunch service runs from 11:00 AM to 2:00 PM. Dinner service begins around 5:00 PM and continues until 9:00 PM or 10:00 PM, with later hours on weekends. Many independent restaurants are closed on Mondays.

Museums & Attractions

Hours vary. Most are open from 9:00 AM or 10:00 AM to 5:00 PM or 6:00 PM. Many museums and attractions are closed on Mondays and/or Tuesdays. Always check specific websites for current hours before visiting.

Etiquette & Customs

Engage respectfully with local customs during your stay.

Social Norms

  • A handshake is common for introductions in professional settings. Eye contact is expected.
  • Richmond's dress code is casual. Jeans and t-shirts are acceptable for most daytime activities and casual dining.
  • For dinner at nicer restaurants, smart casual attire is appropriate.

Dining & Photography

Tipping is customary for service industries in the U.S. A tip of 15-20% for good service is standard at restaurants and bars. Avoid tipping owners.

Practical Advice

  • Photography is acceptable in public spaces and most tourist attractions.
  • Be mindful of privacy and avoid photographing individuals without their permission.
  • Some museums may prohibit flash photography; look for signage.

Sensitive Topics & Inclusivity

Taboos

  • It is wise to avoid discussing politics or religion unless you know your audience well.
  • When discussing Civil War history, be respectful and sensitive, as it remains a complex topic for some. Listen more than you speak.
  • Loud conversations in quiet public spaces are discouraged.

Inclusivity

  • Richmond is an open and inclusive city. Virginia has anti-discrimination laws protecting LGBTQ+ individuals.
  • Neighborhoods like The Fan and Scott's Addition are welcoming areas. Same-sex marriage is legal.
  • Public displays of affection are accepted for all couples.

Cultural Tip

Richmond is welcoming. Politeness and respect for local customs will make your visit enjoyable.

Accessibility Information

Richmond aims for accessibility for all travelers, though historic sites may present challenges.

Infrastructure

Newer buildings, public spaces, and transportation facilities in Richmond adhere to ADA (Americans with Disabilities Act) standards, with ramps, elevators, and accessible restrooms. Older, historic buildings may have limitations due to their age and preservation requirements.

Features

  • GRTC Buses and the Pulse BRT are wheelchair accessible, equipped with ramps or lifts and designated priority seating areas.
  • Major Museums (VMFA, VMHC, ICA) are accessible with elevators, ramps, and accessible restrooms.
  • Shopping Centers, like Short Pump Town Center, are designed with accessibility in mind, having wide pathways and accessible facilities.

Attractions & Services

Some trails within the James River Park System are paved and accessible, but many natural trails are rugged and uneven. Lewis Ginter Botanical Garden is largely accessible with paved paths.

Guidance

  • For historic sites, call or check websites in advance. Many may have stairs, narrow doorways, or uneven surfaces.
  • Many attractions have audio guides, large print materials, or American Sign Language (ASL) interpreters.
  • ASL interpreters are often available by advance request. Check venue websites or contact them directly.

Public Holidays

Major U.S. Public Holidays include New Year's Day (Jan 1), Martin Luther King Jr. Day, Presidents' Day, Memorial Day, Juneteenth, Independence Day (July 4), Labor Day, Columbus Day, Veterans Day, Thanksgiving Day, and Christmas Day (Dec 25).

Impact on Services

  • Banks, government offices, and many non-tourism businesses will be closed.
  • Public transportation may operate on a modified (weekend or holiday) schedule.
  • Restaurants and attractions may have special holiday hours, or some may close entirely.

Seasonal Closures

Some outdoor attractions or tour operators may have reduced hours or seasonal closures during the quieter winter months (roughly November to March).

Winter Adjustments

  • Botanical gardens and outdoor parks may have adjusted hours or exhibit less vibrancy in winter.
  • Always verify specific operating hours before your visit, especially for outdoor activities.
  • Indoor attractions generally maintain regular hours regardless of season.

Accessibility Check

Richmond Region Tourism's website (visitrichmondva.com) and the individual websites of specific attractions are the best for detailed accessibility information. For specific needs, contacting venues directly before your visit is highly recommended.