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Getting Around the Island

Getting Around the Island

Hawaii, USA

Public Transportation

The Hele-On Bus, operated by the County of Hawaiʻi, is the island's only public bus system. It serves major towns, including Hilo, Kailua-Kona, and Waimea, and extends to some rural areas. This fixed-route service means buses follow specific, pre-determined paths. The system includes an "Intra-Island" route connecting Hilo and Kona via Waimea and Daniel K. Inouye Highway.

Main hubs include the Moʻoheau Bus Terminal in Hilo and the Makaʻeo (Old Airport) Pavilion in Kona. You can find up-to-date route maps and detailed schedules on the official Hele-On website (hawaiicounty.gov/departments/mass-transit).

Fares & Frequency

  • Single ride: $2.00 (exact cash fare required)
  • Day Pass: $4.00 for unlimited rides
  • Monthly Pass: $40.00 (for extended stays)
  • Frequency varies; often hourly or less. Reduced on weekends/holidays.

Accessibility

Hele-On buses are generally wheelchair accessible, with ramps or lifts.

Planning Ahead

Consult schedules meticulously; missing a bus can mean long waits. Anticipate delays.

Luggage & Suitability

Not ideal for large luggage. Best for specific point-to-point travel rather than extensive sightseeing.

Taxis & Ride-Sharing

Taxi Services
  • Licensed taxis are marked with roof signs and company names.
  • Hailing available at airports, major hotels, and busy streets in Hilo/Kona.
  • Metered fares; often more expensive than mainland U.S. Taxis.
Ride-Sharing Apps
  • Uber and Lyft operate mainly in Kailua-Kona and Hilo areas.
  • Availability may be limited in rural regions or late at night.
  • Follow standard ride-share safety practices (verify driver/vehicle).

Airport Taxi & Ride-Share Points

KOA Taxi Stands

Clearly marked at Ellison Onizuka Kona International Airport.

KOA Ride-Share Zones

Designated pick-up areas at Kona airport.

ITO Taxi Stands

Available at Hilo International Airport.

ITO Ride-Share Zones

Designated pick-up areas at Hilo airport.

Rental Options

Renting a vehicle is the most popular choice for travelers on the Big Island, offering unparalleled freedom to explore its vast landscapes.

Car Rental Information

  • Major international companies (Hertz, Avis, Budget, etc.) at KOA/ITO.
  • Valid driver's license (US or IDP) and major credit card needed.
  • Book well in advance, especially during peak season.
  • Highly recommended for exploring the island efficiently.

Specialty Rentals & Safety

  • Motorcycle/scooter rentals limited, mainly in Kailua-Kona.
  • Bicycle rentals available from local shops in major towns.
  • Jeep Wranglers/SUVs popular for higher clearance, check rental agreement for Mauna Kea summit restrictions.
  • Standard U.S. Driving laws apply; seatbelts are mandatory.

Road Conditions & Parking

  • Main highways are well-maintained; some side roads are narrow/unpaved.
  • Speed limits generally 25-55 mph, lower than mainland U.S.
  • Frequent rain (Hilo side) and fog (Saddle Road) can make roads slippery.
  • Kailua-Kona parking can be challenging (metered/paid lots).
  • Many resorts charge daily parking fees.
  • Never leave valuables visible in your car at trailheads/attractions.

Walking & Cycling

Pedestrian-Friendly Areas

Alii Drive in Kailua-Kona, Downtown Hilo. Parks like Hawaiʻi Volcanoes National Park offer designated walking trails.

Guided Tours

Walking tours available in Kona (history) and Hilo (art/history). Ranger-led programs in HVNP.

Cycling Safety

Limited dedicated bike lanes. Wear a Helmet, use lights, wear bright clothing. Stick to less-trafficked roads. Avoid Saddle Road.

Specialized Transportation

Beyond standard options, the Big Island offers specific modes of transport tailored for tours and unique experiences.

Tour Buses & Water Transport

  • Full-day or half-day excursions by tour companies.
  • Guided commentary and convenient transport to multiple sites.
  • No regular boat taxi services.
  • Charter boats available for fishing, snorkeling, diving, whale watching.

Unique Transport & Accessibility

  • No cable cars, funiculars, or similar unique transport systems.
  • Hawaiʻi Volcanoes National Park offers accessible trails/visitor centers.
  • Many resorts and newer attractions comply with ADA standards.
  • Hele-On buses are wheelchair accessible.

Accessibility Planning

Contact Ahead

Advised to contact specific attractions and accommodations beforehand.

Confirm features and arrangements.

Specialized Providers

May offer accessible rental cars or transportation services.

For specific mobility needs.

Travel Comfort

Helps ensure comfort and enjoyment during your visit.

Plan for a smooth experience.

Driving Conditions Summary

Roads & Hazards
  • Road conditions vary (well-maintained highways to narrow side roads).
  • Frequent rain and fog can affect visibility and road grip.
  • Watch for wild animals and slow-moving local drivers.
Navigational Tips
  • Limited cell service in remote areas; download offline maps.
  • Be cautious on one-lane bridges and narrow shoulders.
  • Parking can be challenging; consider early arrival for popular spots.

Critical Safety Reminders

  • Always lock vehicles and keep valuables out of sight.
  • Rental car agreements may restrict driving to certain areas (e.g., Mauna Kea summit).
  • Avoid texting or using mobile phones while driving.
  • Exercise patience with other drivers and adhere to local etiquette.
  • Check tire pressure regularly, especially if driving to higher altitudes.
  • Be aware of vog (volcanic smog) effects on air quality and visibility.
  • Do not pick fruit or plants from private property or protected areas.
  • Respect native Hawaiian culture and sacred sites.

Maximizing Your Experience

Strategic Driving

  • A rental car is the most flexible option for island exploration.
  • Plan routes considering microclimates and road conditions.
  • Keep your phone charged for navigation and emergencies.
  • Allow time for scenic stops and unexpected discoveries.

Alternative Transport

  • Utilize the Hele-On bus for budget-friendly specific trips.
  • Taxis and ride-shares work well for shorter, direct journeys in towns.
  • Consider bicycle rentals for local exploration in safe areas.
  • Join guided tours for hassle-free transport to main attractions.

Departure Checklist

Airport Arrival Times

Domestic flights: 2 hours prior. International flights: 3 hours prior.

  • Allows for check-in and security.
  • Avoids rushing.
  • Reduces stress.
Agricultural Inspection

Mandatory for all departing passengers to mainland U.S. Or international destinations.

  • Prevents invasive species spread.
  • Located near check-in or gates.
  • Factor in extra time.
Airport Amenities

Restaurants, snack bars, and gift shops at both KOA and ITO.

  • Last-minute dining.
  • Souvenir shopping.
  • Comfort before flight.

Final Safety Tips for Departure

Luggage & Valuables
  • Secure all luggage with locks.
  • Keep important documents and money on your person.
  • Ensure electronic devices are charged for airport processes.
Health & Well-being
  • Stay hydrated, especially during long travel days.
  • Have any necessary medications easily accessible in your carry-on.
  • Check airline specific rules for carry-on liquids and restricted items.

Final Recommendation

A rental car provides the most freedom for exploring the Big Island's diverse landscapes at your own pace.

For specific tours or urban areas, taxis and ride-sharing offer good options. Public transport serves as a low-cost choice for limited routes.