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Practical Information

Practical Information

The Northern Emirates, United Arab Emirates

Local SIM Cards & Mobile Providers

Major mobile providers are Etisalat and Du. Both offer tourist SIM cards at airports (SHJ, DXB) and in shopping malls. Activation needs your passport and a copy of your visa.

Tourist SIM Features

  • Data included
  • Local minutes
  • Some international minutes

Internet Access & Wi-Fi

Wi-Fi is widely present and generally dependable in hotels, shopping malls, cafes, and many public areas, often free. Public Wi-Fi usually needs registration.

Access Methods

  • Local mobile number
  • Social media login
  • Hotel networks

Language Barriers & Translation Resources

Official language: Arabic. English is broadly understood in tourist areas, hotels, restaurants, and by service professionals. Hindi/Urdu, Malayalam, and Tagalog are common.

Phrases

  • Google Translate app is useful for menus or signs.
  • Minimal barriers for English speakers.
  • Offline downloads are a plus.

Essential Communication Tools

For seamless conversations and connectivity during your visit.

Recommended Tools

Important Phrases with Pronunciation

Greetings & Basics

  • Hello: Marhaba (مرحبا)
  • Thank you: Shukran (شكراً)
  • Yes: Na'am (نعم)
  • No: La (لا)

Shopping & Needs

  • Excuse me/Sorry: Afwan (عفواً)
  • How much?: Kam hatha? (كم هذا؟)
  • Where is...?: Ayna...? (أين...؟)
  • Water: Ma' (ماء)

Tourist SIM Activation

Passport and visa copy are required for SIM card activation.

Business Hours & Schedules

Understand typical operating hours and holiday schedules.

Shopping Malls

Generally 10:00 AM - 10:00 PM weekdays, 10:00 AM - 12:00 AM weekends.

Souks & Traditional Shops

Often 9:00 AM - 1:00 PM, then 4:00 PM - 10:00 PM or later. Many close on Friday mornings.

Government Offices

Typically 7:30 AM - 3:30 PM, Monday to Friday. Some may operate on Saturday mornings.

Banking & ATM Locations

Banks are generally open Sunday to Thursday, 8:00 AM - 2:00 PM. Some branches in malls have extended hours.

ATM Locations

  • Widely found at banks
  • Shopping malls
  • Major petrol stations

Religious & Public Holidays

The official weekend in UAE is Saturday and Sunday. Religious holiday dates vary as they are based on the Islamic lunar calendar.

Holiday Impact

  • Government offices closed
  • Tourist areas can be crowded
  • Ramadan affects services (refer section 7.1)

Private Businesses & Restaurants

Private Business Hours

  • Generally 8:00 AM/9:00 AM - 5:00 PM/6:00 PM
  • Monday to Friday operation
  • Some vary by establishment

Restaurant Schedules

  • Cafes open early
  • Lunch: 12 PM - 3 PM
  • Dinner: 7 PM - 11 PM or later

Seasonal Closures

During the hot summer months, outdoor activities and some desert camps might reduce operations or close temporarily.

Etiquette & Cultural Norms

Navigate local customs with respect and awareness.

Greeting Customs

Men greet men with a handshake. Women greet women with a handshake. Avoid initiating a handshake with a person of the opposite sex unless they extend their hand first.

Polite Gestures

  • Standard handshake for same-sex.
  • "Salaam alaikum" (peace be upon you) is a general respectful greeting.
  • Wait for opposite sex to extend hand first.

Dining & Tipping Practices

Use your right hand for eating and passing food. Do not decline initial offers of food or drink in an Emirati home, as it speaks of hospitality. Tipping is appreciated but not mandatory.

Important Points

  • Right hand for food handling.
  • Accept hospitality in homes.
  • Tipping is welcome.

Photography Permissions & Restrictions

Always ask for permission before taking photos of people, especially women and children. Be discreet and respectful.

Reminders

  • Seek permission for people photos.
  • Discreet photography is advised.
  • Do not photograph government buildings.

Taboos & Sensitive Topics

Public displays of affection are highly frowned upon and may lead to legal issues. Avoid discussing sensitive political or religious topics.

Important Reminders

  • Avoid public affection.
  • Strict laws against alcohol consumption, public intoxication, drug use.
  • Criticizing the UAE government, ruling family, or Islam is illegal.

Gender Considerations & LGBTQ+

Gender Interaction

  • Public interaction between unmarried men and women should stay reserved.
  • Some spaces (parks, malls) may have designated "ladies and children" sections.
  • Respect these rules.

LGBTQ+ Information

  • Homosexual acts are illegal and carry severe penalties.
  • Travelers should maintain discretion.
  • Avoid public behavior perceived as promoting LGBTQ+ lifestyles.

Religious Site Etiquette

Dress & Entry

  • Dress modestly, covering arms and legs.
  • Women must cover their heads; a scarf is often at major mosques.
  • Remove your shoes before entering a mosque.

Conduct

  • Maintain silence and respect during prayers.
  • Avoid standing in front of worshippers.
  • Do not photograph without explicit permission.

Appropriate Attire

Modest dress is expected in public. This calls for covering shoulders and knees for women, and avoiding sleeveless tops for men. Swimwear is only for designated pool and beach areas.

Accessibility Information

Sharjah is progressing with accessibility for all travelers.

Infrastructure for Mobility Challenges

Newer infrastructure, including malls, airports, modern hotels, and major attractions, generally includes ramps, elevators, and accessible restrooms. Older areas or traditional souks may be less accessible.

Modern Facilities

  • Ramps and elevators
  • Accessible restrooms
  • Modern public buildings

Accessible Transportation

Public buses come equipped with ramps. Taxis can accommodate folding wheelchairs. Specialized accessible taxis are not broadly available but can be pre-arranged with some private companies.

Travel Options

  • Ramped public buses
  • Taxis for folding wheelchairs
  • Pre-arranged private options

Services for Visual or Hearing Impairments

Specific services are not extensively advertised. Some larger institutions may offer limited assistance. Travel with a companion is advisable.

Recommendations

  • Travel with a companion.
  • Pre-arrange needs with tour operators or hotels.
  • Inquire directly for assistance.

Resources for Accessibility Information

Information can be found on specific attraction websites. Contact Sharjah Tourism or individual hotels directly for their accessibility features.

Access Points

  • Specific attraction websites
  • Sharjah Tourism direct contact
  • Individual hotels directly

Travel Support Services

Airport Lounge Access

  • Priority Pass for frequent travelers.
  • Independent airport lounge access worldwide.
  • 10% commission, 30 days cookie.

Flight Compensation Aid

  • Compensair for flight delays, cancellations.
  • A service aiding compensation for denied boarding.
  • €5-12 fixed commission, 30 days cookie.

Accessibility Awareness

Communication with hotels and tour operators regarding specific needs holds importance.