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Practical Information

Practical Information

The Netherlands

Stay Connected

Prepaid SIM cards are widely available from major providers like KPN, Vodafone, and T-Mobile at telecom shops, supermarkets, and kiosks.

Connectivity Essentials

  • Purchase prepaid SIM cards upon arrival.
  • Free Wi-Fi is common in hotels, cafes, restaurants, and public spaces.
  • Consider an eSIM for easy digital connectivity from Airalo.

Postal & Language

PostNL handles postal services. English is widely spoken throughout the city.

Local Communication

  • Post offices ('PostNL Punten') are often found within supermarkets.
  • English is commonly spoken, especially by younger generations and in tourist areas.
  • Learn basic Dutch phrases; language learning with Rosetta Stone.

Useful Dutch Phrases

Learning a few basic Dutch phrases shows respect and may ease interactions.

Greetings

  • Hallo (hah-LOH) - Hello
  • Dank u wel (DANK oo VEL) - Thank you
  • Spreekt u Engels? (sprek-tew ENG-uls?) - Do you speak English?

Connectivity Options

Beyond local SIMs, travelers have options for reliable internet access.

Digital Access

  • Portable Wi-Fi devices offer internet on the go. Consider Solis Wi-Fi.
  • ESIMs simplify mobile data access.
  • Mobile data coverage is excellent throughout the city.

Business Hours & Schedules

General Shop Hours

  • Monday: 12:00 PM - 6:00 PM (later opening)
  • Tuesday-Friday: 9:30 AM - 6:00 PM
  • Late Night Shopping (Koopavond): Friday until 9:00 PM
  • Sunday: 12:00 PM - 5:00 PM ('Koopzondag')

Other Venues

  • Restaurants: Lunch 12:00-2:00 PM, Dinner 5:30-9:30/10:00 PM.
  • Museums: Generally closed Mondays; 10:00/11:00 AM - 5:00 PM.
  • Banks: Monday-Friday, 9:00/10:00 AM - 5:00 PM.
  • Public holidays may affect services.

Always Check Locally

Always verify specific opening times for attractions, shops, and restaurants on their individual websites, especially during public holidays or low season.

Essential Information

Airport Lounge Access

Access airport lounges globally with a Priority Pass membership. Great for frequent travelers.

Flight Delay Compensation

Obtain compensation for flight delays, cancellations, or denied boarding with Compensair.

ATM Availability

ATMs ("geldautomaat") are widely available 24/7 in various locations including banks, shopping areas, and train stations.

General Etiquette

Social Norms

  • A handshake is common for introductions.
  • Dress is generally casual and practical.
  • Direct eye contact shows engagement in conversations.

Dining & Tipping

Dining is relaxed; tipping is appreciated but not obligatory.

Meal Practices

  • Tipping is not obligatory but appreciated (round up or 5-10%).
  • In more formal restaurants, wait to be seated.
  • Kitchens often close around 9:30 PM for dinner service.

Accessibility Overview

Infrastructure & Transport

  • Smooth, wide sidewalks and curb ramps are common.
  • Newer buses have low-floors and ramps for convenience.
  • Train stations generally have lifts and ramps for platform access.

Attractions & Services

  • Major museums are typically wheelchair accessible.
  • Public transport announcements include visual and auditory displays.
  • Check individual attraction websites for detailed accessibility information.

Public Restroom Fee

Keep a small amount of Euro coins (€0.50-€0.70) for public restrooms, as some may request a fee for maintenance.

Cultural Insights

Navigate social subtleties with awareness and respect.

Photography & Sites

Be respectful of privacy and local customs.

Guidelines

  • Avoid close-up photos of individuals without consent.
  • Maintain a quiet demeanor in churches.
  • Avoid walking or taking photos during religious services.

Social Acceptance

The Netherlands is progressive; be mindful of certain topics.

Social Fabric

  • The Netherlands is highly progressive regarding LGBTQ+ rights.
  • Avoid negative discussions about the Royal House.
  • Be mindful discussing drug policies; cannabis is tolerated but restricted.

Sensitive Conversations

Certain topics are generally considered private.

Discretion

  • Discussions about money or personal income are private.
  • Do not walk in designated bike lanes.
  • Prioritize privacy when photographing in public spaces.

General Conduct

Dutch people value politeness and directness.

Interactions

  • Be polite, respectful, and direct in communication.
  • Direct eye contact shows engagement.
  • Discrimination based on gender or sexual orientation is prohibited.

Cultural Sensitivities

Things to Avoid

  • Avoid negative comments on the Royal House.
  • Cannabis use is restricted to licensed coffee shops.
  • Keep discussions about personal income private.

Safety & Courtesy

  • Never walk in designated bike lanes.
  • Always seek consent for close-up photos of individuals.
  • Exercise discretion when photographing children.

Inclusive Environment

General Outlook

  • Eindhoven and the Netherlands are generally open and tolerant.
  • An inclusive environment awaits all travelers.
  • Discrimination based on gender or sexual orientation is prohibited.

Engage Thoughtfully

  • Politeness and directness are valued in communication.
  • Direct eye contact during conversations shows engagement.
  • Approach local culture with an open mind.

Travel Insurance

Consider comprehensive travel insurance before your trip for unexpected medical situations or travel disruptions.

Financial & Health Guidance

Prepare for your financial needs and be aware of health practices.

Money Matters

Cashless payments are common, but cash is also accepted.

Payment Information

  • Debit and credit cards are widely accepted.
  • The local currency is the Euro (€).
  • ATMs are readily available for cash withdrawals.

Health & Well-being

Healthcare standards are high. Tap water is safe.

Safety Tips

  • Tap water in Eindhoven is safe and excellent quality.
  • Pharmacies ('apotheek') are widely available for needs.
  • Emergency number for police, fire, ambulance is 112.

Currency & Exchange

Exchange offices are available, but card payments are preferred.

Financial Tips

  • Currency exchange offices are found in city centers and airports.
  • Advisable to notify your bank about international travel.
  • Mobile payment apps are widely used.

Personal Safety

Eindhoven is generally safe, but awareness is wise.

Stay Safe

  • Be aware of your surroundings, especially in crowded areas.
  • Keep valuables secure and out of sight.
  • Road traffic includes many cyclists; walk cautiously.

Consider Travel Insurance

For peace of mind, travel insurance is a good idea. It covers unforeseen circumstances like medical emergencies or trip cancellations.