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Communication

Communication

Taipei, Taiwan

Staying Connected

Taiwan has three major mobile providers: Chunghwa Telecom, Far EasTone, and Taiwan Mobile. All have reliable service. Purchase SIM cards upon arrival at Taiwan Taoyuan International Airport (TPE) or at convenience stores and provider shops in major cities. Airport kiosks frequently have tourist-specific packages ready for immediate activation.

Tourist SIM Plans

  • Various tourist-specific prepaid SIM card plans are available.
  • These packages often have unlimited data for durations like 3, 5, 7, 10, 15, or 30 days.
  • Prices typically span from NT$300 to NT$1000, varying with duration and services.

Internet Access & Wi-Fi

Free Wi-Fi is widely present in public spaces, including MRT stations, government buildings, libraries, and many cafes and restaurants. Look for "iTaiwan" or "Taipei Free". Most hotels and hostels have free Wi-Fi.

Connectivity Options

  • "iTaiwan" needs registration with a local Taiwanese phone number.
  • "Taipei Free" needs a foreign passport number for registration.
  • Rent portable Wi-Fi devices at airports or from local providers.

Postal Services

Taiwan Post (中華郵政) offers dependable and efficient postal services. Post offices are easy to find in cities and towns across Taiwan. You can send postcards, letters, and packages.

Sending Mail

  • Post offices are numerous.
  • Look for the green and white Taiwan Post logo.
  • They handle international mail.

Navigating Language

Mandarin Chinese, written using Traditional Chinese characters, serves as the official language. Many younger people, especially in tourist areas, hotels, and major MRT stations, speak English. English signage is common in public transport and tourist attractions.

Translation Resources

  • The Google Translate app has significant utility.
  • Download the offline Mandarin Chinese pack before your trip for use without internet.
  • Consider a small phrasebook or Translation card for specific needs.

Phrases

Common Greetings

  • Hello: Nǐ hǎo (你好)
  • Thank you: Xièxiè (謝謝)
  • Excuse me/Sorry: Duìbùqǐ (對不起)
  • Yes: Shì (是) / No: Bù shì (不是)

Helpful Questions

  • How much?: Duōshǎo qián? (多少錢?)
  • I don't understand: Wǒ bù dǒng (我聽不懂)
  • Where is...?: ... Zài nǎlǐ? (...在哪裡?)
  • Language learning from Rosetta Stone.

Communication Tips

Using a local eSIM from Airalo or a portable Wi-Fi device like Solis Wi-Fi keeps you connected without hassle.

Business Hours & Schedules

Government & Banks

Generally operate Monday to Friday, from 9:00 AM to 5:00 PM.

Retail Shops

Most shops open around 10:00 AM or 11:00 AM and close at 9:00 PM or 10:00 PM. Department stores often have later opening and closing times.

Restaurants & Markets

Breakfast shops open very early (e.g., 6:00 AM). Lunch usually runs from 11:30 AM to 2:00 PM. Dinner from 5:30 PM to 9:00 PM. Night markets open late afternoon until midnight or later. Convenience stores often operate 24/7.

Banking & ATMs

Banks operate Monday to Friday, from 9:00 AM to 3:30 PM. ATMs are widely available 24/7 at banks, convenience stores, and MRT stations. Most accept international cards with Cirrus, Plus, Visa, or MasterCard logos.

Accessing Funds

  • Cash is often preferred for smaller purchases and night markets.
  • Credit cards are widely accepted in larger establishments.
  • Be mindful of transaction fees from your bank.

Holiday Impacts

Taiwan observes several public holidays, including Lunar New Year (variable January/February), 228 Peace Memorial Day (February 28), and others throughout the year.

Travel During Holidays

  • During major holidays, public transport (especially High Speed Rail) fills quickly.
  • Popular attractions might be crowded, and some businesses might close or have reduced hours.
  • Book accommodations and transport well in advance when traveling during these periods.

Seasonal Information

Park Conditions

  • Yangmingshan National Park may experience partial trail closures during heavy rain or typhoons.
  • Closures also occur for maintenance purposes.
  • Always check the official park website before your visit for current conditions.

Airport Services

  • Priority Pass offers airport lounge access worldwide.
  • Compensair helps with flight delay or cancellation compensation.
  • These services simplify airport experiences.

Travel Note

Verify opening times for specific attractions or dining spots, as individual businesses might deviate from general hours, especially during holidays.

Etiquette & Cultural Norms

Embracing local customs deepens your travel experience.

Greeting Customs

A simple "Nǐ hǎo" (hello) with a slight bow presents a polite gesture. Handshakes are common in business or formal settings.

Initial Interactions

  • Always use a friendly demeanor.
  • A smile often transcends language barriers.
  • Acknowledge locals with polite phrases.

Appropriate Attire

Casual dress is generally suitable. Dress modestly when visiting temples (shoulders and knees covered). For public hot springs, a swimsuit is necessary.

Dressing Guidelines

  • Private hot spring rooms allow nudity.
  • Comfortable shoes are important for walking and hiking.
  • Consider weather conditions and layer your clothing.

Dining & Tipping Practices

Tipping is not expected. Slurping noodles or soup is fine and expresses enjoyment.

Mealtime Manners

  • Wait for elders to eat first.
  • Holding your rice bowl close to your mouth is common.
  • Share dishes with your dining companions.

Photography Courtesy

Photography is generally acceptable. Always be respectful and ask for permission before taking close-up photos of people, especially children.

Picture Taking Reminders

  • Some temples or private establishments might prohibit indoor photography.
  • Look for "no photography" signs.
  • Respect privacy and the right to not be photographed.

Cultural Sensitivities

Things to Avoid

  • Avoid discussing politics, especially cross-strait relations, unless invited by close local acquaintances.
  • Do not point with your index finger; use an open hand to gesture.
  • Do not touch people's heads; this is disrespectful.

Dining Taboos

  • Do not stick chopsticks upright in rice; this resembles incense at funerals.
  • Pass food with serving chopsticks, not your personal ones.
  • Avoid talking with a mouth full of food.

Inclusivity & Safety

Gender Considerations

  • Solo female travelers generally find Taiwan very safe.
  • Public spaces are well-lit and often busy.
  • Standard travel safety practices are always advised.

LGBTQ+ Information

  • Taiwan is progressive regarding LGBTQ+ rights.
  • It was the first in Asia to legalize same-sex marriage.
  • Taipei has a welcoming reputation for LGBTQ+ travelers.

Cultural Pointer

Observing local behavior and adapting accordingly is a great way to show respect and immerse yourself in the culture.

Accessibility Information

Taiwan has made significant advancements in improving accessibility for travelers with disabilities.

Mobility Infrastructure

Taipei MRT is highly accessible, with elevators at all stations and designated spaces on trains. Buses are increasingly accessible, with many newer models equipped with ramps.

Paths & Trails

  • Sidewalks in Taipei can be uneven in older areas, but major tourist areas are improving.
  • Yangmingshan National Park has some accessible facilities at visitor centers.
  • A few accessible pathways, like the Erhziping Trail with its wide boardwalk, exist.

Accessible Attractions & Transport

Many major attractions in Taipei, including Taipei 101, the National Palace Museum, and Chiang Kai-shek Memorial Hall, have wheelchair access. The MRT system provides accessible transportation throughout the city.

City-wide Access

  • Museums and cultural sites often have ramps and elevators.
  • Public transportation options like buses and trains are progressively more accessible.
  • Some hiking trails might have steep sections or stairs, posing challenges.

Visual or Hearing Impairments

MRT stations feature tactile paving for visually impaired travelers and audible announcements. Public transportation is generally well-equipped with information in multiple formats.

Support Systems

  • Braille signage occasionally appears in public buildings.
  • Visual displays supplement audible information on transport.
  • Assistance dogs are generally welcome in public spaces.

Access Resources

Contact the Taiwan Tourism Bureau or specific attractions for detailed accessibility information before your visit. The Yangmingshan National Park website provides information on accessible trails and facilities within the park.

Seeking Specifics

  • Reach out directly to hotels for specific room accessibility.
  • Inquire about services for individual needs.
  • Look for accessibility maps where available.