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Communication

Communication

The Hill Country, Sri Lanka

Local SIM Cards

Purchasing a local SIM card comes highly recommended for affordable data and calls.

Acquisition

  • Major providers: Dialog, Mobitel, Etisalat, Airtel, Hutch.
  • Easiest place: Bandaranaike International Airport (CMB) kiosks upon arrival.
  • Passport needed for registration.

Internet Access & Wi-Fi

Internet access and Wi-Fi availability are widespread in Kandy.

Availability

  • Most hotels, guesthouses, and many restaurants offer Wi-Fi, often free.
  • Connectivity may be slower in some rural areas or smaller establishments.
  • For consistent access, a local SIM card with data is a good choice.

Language Barriers

Language barriers generally prove manageable. Official languages: Sinhala and Tamil. English is widely spoken in tourist areas.

Resources

Useful Sinhala Phrases

Learning a few important phrases in Sinhala shows respect and can enrich interactions.

Basic Greetings & More

  • Hello: Ayubowan (ආයුබෝවන්).
  • Thank you: Istuti (ස්තූතියි).
  • Yes: Ov (ඔව්).

Additional Communication Notes

Benefits

  • A polite 'Ayubowan' (hands clasped) is a respectful greeting.
  • An international courier service helps for larger shipments.
  • For language learning, check out Rosetta Stone.
  • Water: Vathura (වතුර).

Important Reminders

  • How much?: Kiyada? (කීයක්ද?).
  • Please: Karunakara (කරුණාකර).
  • Delicious: Rasai (රසයි).
  • Connectivity may vary in rural areas. Consider Solis Wi-Fi for portable internet.

Offline Translations

Download Sinhala and Tamil offline language packs on your Google Translate app. This allows translation without an internet connection, helpful in less touristy areas.

Business Hours & Schedules

Navigating Kandy's business hours and schedules is straightforward.

Shops

Generally open from 9:00 AM to 7:00 PM. Smaller local shops may open earlier or close later.

Restaurants

Most operate from around 10:00 AM to 10:00 PM, with some fine dining or hotel restaurants offering later hours.

Attractions

Vary by site. Major attractions typically open between 7:00 AM/8:00 AM and close around 5:00 PM/6:00 PM.

Banking & ATMs

Banking hours and ATM locations are convenient.

Access Points

  • Banks generally open weekdays from 9:00 AM to 3:00 PM.
  • Some branches may have extended hours or Saturday openings.
  • ATMs are widely available in the city center, often accessible 24/7.

Holiday & Event Impacts

Religious and public holidays affect services and schedules. Always check ahead for specific venues during these times.

Dates

  • Poya Days (Full Moon Days): Monthly public holidays.
  • Alcohol sales are restricted or prohibited on Poya days.
  • Banks and government offices may be closed.

Festival Considerations

Major Festivals

  • Festivals like Esala Perahera (July/August) or Sinhala and Tamil New Year (April) lead to widespread closures.
  • Public transport may be crowded or diverted during parades.
  • Christmas (December) is another public holiday.

Seasonal Adjustments

  • Major attractions rarely close completely.
  • Smaller businesses might have reduced hours during low season.
  • Always verify specific venue times if traveling during these periods.

Pre-Planning

Before visiting an attraction, verify its opening hours. During festivals, expect altered schedules and increased crowds.

Etiquette & Cultural Norms

Cultural sensitivity marks respectful travel in Kandy.

Greetings & Attire

A polite 'Ayubowan' (hands clasped in a prayer gesture) is a respectful greeting. A handshake commonly occurs when meeting men.

Dress Code

  • Religious sites: Shoulders and knees covered. Remove shoes and hats before entering.
  • General: Modest dress is appreciated, showing respect for local culture.
  • When eating traditional rice and curry, use your right hand.

Photography & Taboos

Photography is generally allowed at most tourist sites. Always ask permission before photographing people.

Important Guidelines

  • No photography inside the inner chamber of the Temple of the Tooth.
  • Do not point your feet at people or sacred objects.
  • Do not touch a monk without permission.

Sensitive Interactions

Do not pose for photos with your back to a Buddha statue, as this is highly disrespectful. Public displays of affection are generally frowned upon.

Mindful Behavior

  • Women should avoid touching monks.
  • Discussions of the civil war may be sensitive for some locals.
  • Approach sensitive topics with caution and respect.

LGBTQ+ Considerations

Sri Lanka presents a conservative society. Public displays of affection are not common even for heterosexual couples.

Advisory

  • Generally not accepted for same-sex couples.
  • Homosexuality is technically illegal under older laws.
  • Exercise discretion and respect local customs regarding public behavior.

Temple Protocol

Entry Rules

  • Remove shoes before entering temples.
  • Remove hats before entering temples.
  • Mobile phones silenced.

Respectful Movement

  • Walk clockwise around stupas.
  • No photos where signs indicate.
  • Avoid disrespectful photo poses with religious figures.

Religious Site Etiquette Continued

General Conduct

  • Maintain quiet behavior inside temples.
  • Be mindful of ongoing rituals.
  • Avoid walking on sacred grounds with shoes.

Interactions

  • Hands clasped in front when greeting monks.
  • Smile often.
  • Patience and politeness are highly valued.

Engage Respectfully

Learn a few basic phrases in Sinhala. A polite "Ayubowan" (hello) or "Istuti" (thank you) makes a good connection.

Accessibility Information

Infrastructure for travelers with mobility challenges generally comes with limitations in Kandy.

Mobility Challenges

Sidewalks are often uneven, narrow, or non-existent, making independent navigation difficult for wheelchair users.

Building Access

  • Ramps and elevators are not standard features in many buildings.
  • Smaller hotels and guesthouses may lack these.
  • Research attractions and accommodations prior to travel.

Accessible Locations

Many historical and religious sites, including the Temple of the Sacred Tooth Relic, present stairs and uneven terrain.

Considerations

  • The Royal Botanical Gardens might prove more manageable due to flatter paths in some areas.
  • Public transportation, like buses and trains, is not wheelchair accessible.
  • Private taxis or vans require arrangement; specify needs when booking.

Sensory Impairments

Visual Impairment ServicesLimited services available.
Hearing Impairment ServicesLimited services available.
English LanguageWidely spoken in tourist areas.
CommunicationHelps with service providers.
Specialized GuidesNot common for sensory impairments.
Specialized FacilitiesNot common for sensory impairments.

Advance Planning

If you have specific accessibility needs, research attractions and accommodations in detail before your trip. Contact hotels directly to confirm their accessibility features.