MileHacker Logo
Communication

Communication

Spain

Local SIM Cards and Mobile Providers

Spain has major mobile providers: Movistar, Vodafone, Orange, and Yoigo. All feature good network coverage in Benidorm.

Connectivity Options

  • Pre-paid SIM Cards: Purchase with a bundle of data, calls, and texts. Passport registration applies.
  • ESIM: For newer smartphones, consider a digital SIM card. Instant activation, no physical SIM card needed.
  • Roaming: Check your home mobile provider's international roaming plans.

Internet Access and Wi-Fi Availability

Internet access and Wi-Fi are widespread in Benidorm. Most hotels, regardless of star rating, offer free Wi-Fi. Quality and speed vary. Many restaurants, cafes, and bars supply free Wi-Fi.

Access Points

  • Public Wi-Fi: Some public areas may offer free municipal Wi-Fi, often less secure and slower.
  • Portable Hotspots: A Portable Wi-Fi hotspot device is an option for constant, reliable internet for multiple devices.
  • Postal Services: Correos, the Spanish national postal service, has offices. Yellow post boxes appear throughout the city.

Language Barriers and Translation Resources

The official languages in Benidorm are Spanish (Castellano) and Valencian (Valencià). English is widely spoken in Benidorm, especially by hotel staff, restaurant workers in tourist areas, and shopkeepers. Less English may be spoken in smaller, traditional towns.

Translation Tools

  • Rosetta Stone is a language learning platform for Spanish phrases.
  • Google Translate App: An excellent tool with text, voice, and camera translation. Download Spanish for offline use.
  • Deepl: Another powerful translation website/app. A small Spanish phrasebook proves useful.

Important Phrases with Pronunciation Guides

Essential Spanish Vocabulary

  • Hello: Hola (OH-lah) / Goodbye: Adiós (ah-DYOHS)
  • Please: Por favor (por fah-VOR) / Thank you: Gracias (GRAH-thyas)
  • Do you speak English?: ¿Habla inglés? (AH-blah een-GLEHS?)

More Helpful Phrases

Common Requests

  • How much is this?: ¿Cuánto cuesta esto? (KWAN-toh KWEHS-tah EHS-toh?)
  • I would like...: Quisiera... (kee-SYEH-rah...)
  • The bill, please: La cuenta, por favor (lah KWEN-tah, por fah-VOR)
  • Water: Agua (AH-gwah) / Beer: Cerveza (ther-VEH-thah)

Situational Phrases

  • I don't understand: No entiendo (NOH en-TYEN-doh)
  • Excuse me (to get attention/apologize): Perdón (pehr-DOHN)
  • Help!: ¡Socorro! (so-KOH-rroh!)
  • Yes/No: Sí/No (SEE/NOH)

Communication Advisory

An eSIM or a local pre-paid SIM card offers cost-effective data for short-term visits. Offline translation apps prove very useful when venturing beyond central tourist areas.

Business Hours & Schedules

Spanish business hours, especially for smaller shops, often include a midday break (siesta), though this practice is less common in Benidorm's highly tourist-oriented areas.

Shop Hours

Generally open: 9:30 AM/10:00 AM to 1:30 PM/2:00 PM. Reopen after siesta: 4:30 PM/5:00 PM to 8:00 PM/9:00 PM. Tourist shops, larger chains, and shopping centers may run longer, continuous hours.

Dining Times

Lunch service: Typically 1:30 PM - 4:00 PM. Dinner service: Generally 8:00 PM - 11:00 PM (or later). Tourist-oriented restaurants might open earlier for dinner, around 7:00 PM or 7:30 PM.

Banking & ATMs

Banks: Open Monday to Friday, 8:30 AM to 2:30 PM. Some feature limited Saturday morning hours. ATMs (Cajeros Automáticos): Widely available 24/7 at banks, shopping areas, and hotels.

Religious and Public Holidays Affecting Services

Spain observes national, regional (Valencian Community), and local (Benidorm) public holidays. Businesses may close or experience reduced hours. Plan ahead and review holiday calendars for specific dates.

Holidays

  • National Public Holidays: New Year's Day (Jan 1), Epiphany (Jan 6), Labour Day (May 1), Spanish National Day (Oct 12), Christmas Day (Dec 25).
  • Benidorm's Local Fiestas: The Fiestas Mayores Patronales (around the second week of November) mark significant local holidays.
  • During these times, many local businesses, especially in the Old Town, may close or have limited hours.

Seasonal Closures and Limited Schedules

Many water parks and some outdoor theme park attractions close during the low season (winter months, typically November to March). Some smaller, family-run businesses or seasonal beach kiosks may close for an annual holiday period, often in the quieter winter months.

What to Expect Seasonally

  • Water parks and open-air attractions often operate seasonally.
  • Beachside kiosks may only open in warmer months.
  • Major hotels and attractions generally remain open throughout the year, offering services.

Dining Times and Habits

Lunch Almuerzo

  • Commonly 1:30 PM to 4:00 PM.
  • Menu del Día: A popular set lunch option.
  • A long, relaxed affair is typical.

Dinner Cena

  • Starts later, from 8:00 PM, extending into the night.
  • Pre-dinner drinks and tapas are common.
  • Dining often turns into a social event.

Planning Ahead

Contact your chosen hotel and tour operators directly beforehand to confirm their specific accessibility features and services. Public transport schedules also vary by season and holiday.

Etiquette & Cultural Norms

Respectful interactions with local customs and traditions will enrich your Benidorm journey.

Greeting Customs

A handshake is common for formal introductions or between men. For women greeting women or men, and for men greeting close female friends/family, two kisses (starting with the right cheek) are typical. Always say Hola when entering a shop or restaurant and Gracias when leaving. A simple Hola when passing someone on a quiet street is polite.

Social Pointers

  • Use formal greetings in professional settings.
  • Informal greetings are for friends and family.
  • A warm smile frequently accompanies any greeting.

Appropriate Attire for Different Settings

Benidorm is a resort town, so casual and relaxed attire predominates. Swimwear is acceptable on the beach and around the pool. Cover up when leaving the immediate beach area. Avoid walking around town in just a swimsuit. When visiting churches, modest dress means covering your shoulders and knees. Smart casual attire at finer dining establishments or shows.

Dress Code Reminders

  • Casual wear prevails in most areas.
  • Modest dress for religious sites.
  • Upscale venues may call for dressier clothes.

Dining and Tipping Practices

Meals are social and often lengthy. Do not feel rushed. Waiters will not bring the bill until you ask for "la cuenta, por favor." Tipping is not obligatory, but rounding up the bill or leaving a small amount (5-10% for good service) is appreciated. For casual drinks, a few coins are sufficient.

Mealtime Customs

  • Enjoy the unhurried pace of Spanish dining.
  • Tipping is a gesture of appreciation, not a strict requirement.
  • Always ask for the bill; it won't arrive unbidden.

Photography Permissions and Restrictions

Photography is generally permitted in public spaces. Always ask for permission before photographing individuals, especially children. A simple gesture and "Permiso?" (May I?) are often effective. Be discreet and respectful in religious sites; avoid photos if signs prohibit it or if it interrupts a service. Do not photograph military installations or police personnel.

Visual Etiquette

  • Public spaces are generally fine for photography.
  • Always seek permission for people, especially children.
  • Military and police areas are off-limits for photography.

Taboos and Sensitive Topics

Conversation Caution

  • Politics: Avoid discussing sensitive political topics.
  • Religion: Generally avoid discussing religion in casual conversation.
  • Bullfighting: A controversial topic, approach with sensitivity.

Historical Awareness

  • Franco Era: A complex historical period; avoid making light of it.
  • Respect local opinions and historical perspectives.
  • Personal views on sensitive matters are private.

Gender Considerations and LGBTQ+ Information

Inclusivity in Spain

  • Spain is a progressive country regarding LGBTQ+ rights, including same-sex marriage and adoption.
  • Gender equality is legally enshrined in Spain.
  • Modern Spanish society generally exhibits egalitarian values.

Benidorm's Atmosphere

  • Benidorm displays a visible and welcoming LGBTQ+ scene, specifically in parts of the Old Town.
  • It is a reputation as a very tolerant destination.
  • Visitors find a generally open and accepting environment.

Etiquette Reminder

A few basic Spanish phrases show courtesy. Be mindful of personal space and volume in public settings. Patience and politeness go a long way.

Accessibility Information

Benidorm has made outstanding progress in becoming an accessible destination for travelers with mobility challenges.

Infrastructure for Travelers with Mobility Challenges

Both Levante and Poniente promenades are wide, flat, and well-maintained. These are ideal for wheelchairs, mobility scooters, and strollers. Benidorm offers "Accessible Beach" points (e.g., in Levante and Poniente). These locations feature ramps, adapted changing rooms, showers, and assisted bathing services during summer months, often with specialized chairs for water entry. Many pavements across the city are wide and have dropped curbs. Newer or renovated hotels often feature accessible rooms with roll-in showers and grab bars.

Features

  • Smooth, wide promenades for easy movement.
  • Accessible beach points with assisted bathing.
  • Many hotels have accessible room options.

Accessible Attractions and Transportation

Major theme parks like Terra Mítica and Mundomar display accessibility provisions, including ramps and accessible restrooms. Many museums and public buildings also focus on accessibility. Newer buses and trams are generally wheelchair accessible, with ramps and designated spaces. Some taxi companies may offer accessible vehicles.

Transport & Sites

  • Modern public transport generally accommodates wheelchairs.
  • Taxi services may feature accessible vehicles upon request.
  • Major attractions work towards accessibility for all visitors.

Services for Travelers with Visual or Hearing Impairments

Sensory Support

  • Some public signage may include Braille.
  • Certain attractions may offer audio guides.
  • Larger hotels might have staff with basic sign language knowledge.

General Improvements

  • Improvements in general accessibility benefit all visitors.
  • The urban design strives for ease of movement for everyone.
  • While specific sensory services are less common than in major capitals, awareness is growing.

Accessibility Recommendation

Contact your chosen hotel and tour operators directly beforehand. This allows confirmation of their specific accessibility features and services. Additionally, check if Priority Pass lounge access or Compensair flight compensation services are relevant to your journey planning.