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Communication

Communication

Spain

Mobile Connectivity

Local SIM cards are available from major providers. Passport identification is necessary for registration.

Options for Phones

Internet Access

Wi-Fi is widely available in most establishments and public areas.

Availability

  • Hotels and guesthouses offer Wi-Fi.
  • Cafes and restaurants commonly have Wi-Fi.
  • Public spaces and transport hubs.

Language & Translation

Official Languages

  • Spanish (Castilian): Spoken throughout.
  • Basque (Euskera): Co-official language, especially visible.
  • Road signs and public announcements bilingual.
  • English: Spoken in tourist areas, less so in rural areas.

Helpful Tools

Local Greetings

Learning a few basic phrases in Basque, like 'Eskerrik asko' (thank you), shows appreciation for the local culture.

Business Hours & Etiquette

Shops

Generally 10:00 AM - 2:00 PM, and 5:00 PM - 8:00 PM. Large stores operate continuously.

Restaurants

Lunch 1:30 PM - 3:30 PM. Dinner 8:30 PM - 11:00 PM. Pintxos bars have wider hours.

Museums

Most 10:00 AM - 6:00 PM or 7:00 PM. Many are closed on Mondays. Verify specific websites.

National Holidays

Spain observes various national holidays when services might be affected.

Dates

  • January 1 (New Year's Day)
  • May 1 (Labor Day)
  • December 25 (Christmas Day)

Regional & Local Holidays

Each Basque province and municipality observes its own specific holidays.

Traveler's Note

  • Always check a local calendar for specific dates.
  • Smaller businesses may have reduced hours in low season.
  • Verify opening hours for specific places.

Tipping & Etiquette

Dining Practices

  • Eating pintxos standing at the bar is typical.
  • Make eye contact when toasting (¡Salud!).
  • Tipping not obligatory, but appreciated (5-10%).

Social Norms

  • Handshakes are common for introductions.
  • Two kisses on the cheek (right first) common among friends.
  • Casual dress generally acceptable.

Airport Services

Consider airport lounge access for frequent travelers or compensation services for flight disruptions. Priority Pass | Compensair

Accessibility & Customs

The Basque Country improves accessibility for all, alongside its unique social customs.

Mobility Infrastructure

Major cities continually improve accessibility infrastructure.

Features

  • Bilbao's accessible metro system (lifts, wide gates).
  • Newer buildings generally more accessible.
  • Older city parts may present challenges (cobbled streets).

Accessible Sites

Many attractions prioritize access for all visitors.

Accessible Locations

  • Guggenheim Museum Bilbao is fully accessible.
  • Major public transport generally offers accessibility.
  • Official tourism websites offer detailed information.

Social Interactions

Considerate interactions are highly valued.

Polite Practices

  • Be polite in all interactions.
  • Avoid generalizations or stereotypes.
  • Photography permission needed for individuals, especially children.

Religious Site Conduct

Modest attire is suitable for churches and chapels.

Considerations

  • Shoulders and knees covered.
  • Keep voices low and avoid disruptive behavior.
  • Observe photography restrictions.

Sensitive Topics

Politics and Identity

  • Discussing Basque politics or independence is sensitive. Navigate with caution.
  • Avoid comparing Basque identity to other parts of Spain.
  • Always ask for permission before photographing individuals.

Photography Ethics

  • Be discreet in religious or sacred spaces.
  • Avoid photos in private homes or events without explicit consent.
  • Spain is progressive regarding LGBTQ+ rights.

Diversity & Inclusion

Gender Considerations

  • Spain is a progressive country regarding gender equality.
  • Public spaces are generally safe and welcoming.
  • Observe local norms and personal space.

LGBTQ+ Community

  • Same-sex marriage and adoption are legal.
  • Basque Country generally welcomes all.
  • Major cities contain visible LGBTQ+ friendly venues.

Considerate Travel

Your actions contribute to a welcoming environment for all. Observe local customs and privacy.

Financial Aspects

Manage your finances easily with various banking and payment options across the region.

Currency & Payments

The official currency is the Euro (€). Credit and debit cards are widely accepted.

Payment Methods

  • Major credit cards (Visa, Mastercard) accepted.
  • Contactless payments are common.
  • ATMs are widely available for cash withdrawals.

Banking & Exchange

Banks are open on weekdays, with ATMs available 24/7.

Banking Notes

  • Bank hours: Typically 8:30 AM - 2:00 PM on weekdays.
  • Currency exchange at banks or exchange offices.
  • Notify your bank of travel to avoid card issues.

Budgeting Tips

Cost Savers

  • Utilize 'Menu del Día' for lunch for value.
  • Pintxos are a budget-friendly meal option.
  • Public transport cards offer savings.

Spending Insights

  • Hotels and major attractions generally accept cards.
  • Smaller shops or cafes might prefer cash.
  • Always carry some smaller Euro denominations.

Financial Preparedness

Confirm your bank's international transaction fees and emergency contact numbers before your journey.