MileHacker Logo
Practical Information

Practical Information

South Africa

Communication

South Africa has four main mobile network providers: Vodacom, MTN, Cell C, and Telkom. Vodacom and MTN generally deliver wide coverage and reliable service. SIM cards are available at the airport, major shopping malls, or mobile provider stores.

Staying Connected

  • RICA: Passport & local address proof for SIM registration
  • Wi-Fi in hotels, cafes, and malls. Consider Solis Wi-Fi for portable internet.
  • Prepaid data bundles offer an affordable way to access the internet. Explore eSIM options like Airalo.

Language & Translation

South Africa has 11 official languages. In Port Elizabeth and other major cities, English is widely spoken and understood, notably in tourist areas. IsiXhosa and Afrikaans are common local languages in the Eastern Cape.

Helpful Phrases IsiXhosa

  • Molo (Moh-loh): Hello (singular)
  • Enkosi (En-koh-see): Thank you
  • Translation apps (Google Translate) can assist. Consider language learning with Rosetta Stone.

Business Hours

Shops and retail stores generally operate Monday to Friday, 9:00 AM to 5:00 PM or 6:00 PM. On Saturdays, they typically close earlier, around 1:00 PM or 2:00 PM.

General Schedules

  • Larger malls feature extended hours and Sunday operations (10:00 AM - 2:00 PM).
  • Restaurants typically open for lunch at 12:00 PM and dinner from 6:00 PM.
  • Banks operate Monday to Friday, 9:00 AM to 3:30 PM, with some Saturday mornings (8:30 AM - 11:00 AM).

Public & Seasonal Holidays

South Africa observes numerous public holidays. During these times, banks and government offices close. Many businesses may operate on reduced hours or close entirely.

Planning Around Holidays

  • Check a public holiday calendar before your trip for unexpected closures.
  • Transport services can be busier and less frequent.
  • Some smaller businesses may have reduced hours or seasonal closures during winter (June-August).

Etiquette & Cultural Norms

Greeting & Attire

  • A handshake is a common greeting; maintain eye contact.
  • Use "Molo, Mama" or "Molo, Tata" for elders.
  • Casual dress is common in urban and tourist areas.
  • Modest attire (shoulders & knees covered) appreciated at religious sites.

Photography & Sensitive Topics

  • Always ask permission before photographing people, especially in townships.
  • Avoid photos in sensitive areas like government buildings.
  • Approach discussions about apartheid with sensitivity.
  • South Africa has progressive LGBTQ+ rights; societal acceptance varies.

Local Interactions

A simple "Enkosi" (thank you in isiXhosa) goes a long way in showing appreciation and building positive rapport with locals.

Accessibility Information

Accessibility for travelers with mobility challenges is an evolving area in Port Elizabeth, with ongoing improvements but also inconsistencies.

Infrastructure

Newer developments like malls and modern hotels typically design with better accessibility features (ramps, elevators, accessible restrooms).

Older Areas

Older buildings, historical sites, and much public transport may pose challenges due to stairs, uneven surfaces, or a lack of ramps.

Public Transport

Public bus services and minibus taxis are generally not wheelchair accessible. Pre-arranged private transfers are the best option.

Accessible Attractions

The Boardwalk entertainment complex, major shopping malls (like Greenacres, Baywest), and parts of Addo Elephant National Park (main camp facilities, some viewing decks, adapted game drive vehicles) are typically accessible.

Wheelchair-Friendly Spots

  • The Boardwalk Casino and Entertainment Complex
  • Greenacres and Baywest shopping malls
  • Main camp facilities at Addo Elephant National Park

Specialized Services

Information on specific services for travelers with visual or hearing impairments can be limited. It is advisable to inquire directly with venues about their provisions.

Inquire Directly

  • Ask about braille signage or audio guides.
  • Inquire about sign language interpreters.
  • Direct communication ensures accommodation of specific needs.

Resources & Organizations

Direct Contact

  • The most reliable way to gauge accessibility is contacting hotels, attractions, and tour operators directly.
  • Ask detailed questions about facilities and services.
  • Online travel forums for travelers with disabilities offer insights.

Travel Assistance

  • Consider agencies specializing in accessible travel in South Africa.
  • They provide tailored advice and suitable itineraries.
  • Access independent airport lounges with Priority Pass. Seek flight compensation from Compensair.

Planning Your Accessible Trip

When planning an accessible trip, detail your specific needs clearly in all communications with service providers to ensure proper accommodation.

Etiquette & Cultural Norms

Greeting Customs

A handshake is a common form of greeting in South Africa. Maintain eye contact. When addressing elders or those in positions of respect, use titles like "Molo, Mama" (Hello, Mother) or "Molo, Tata" (Hello, Father) as a sign of deference.

Polite Interactions

  • Offer a firm handshake upon meeting.
  • Direct eye contact shows attentiveness.
  • Learning a few basic isiXhosa phrases is appreciated.

Appropriate Attire

South Africa generally adheres to a casual dress code. For daily wear in urban and tourist areas, comfortable and relaxed clothing is suitable.

Dressing for the Occasion

  • Comfortable and relaxed clothing for daily activities.
  • Modest attire (covering shoulders and knees) at religious sites.
  • Smart casual dress for mid-range to upscale restaurants.

Dining & Tipping

Tipping 10-15% for good service is standard in restaurants. It is also customary to tip petrol attendants and car guards.

Tipping Guidelines

  • 10-15% for restaurant service.
  • R5-R10 for petrol attendants.
  • R5-R10 for car guards.

Photography Permissions

Always ask for permission before taking photographs of people, especially in townships, rural villages, or informal settlements. Respect their privacy.

Ethical Photography

  • A simple gesture or asking "Ndingathatha ifoto?" is respectful.
  • If someone declines, respect their decision immediately.
  • Avoid photos in sensitive areas like government buildings or military sites.

Taboos & Sensitive Topics

Historical Discussions

  • Approach discussions about apartheid with sensitivity and an open mind.
  • Avoid assumptions or generalizations based on race.
  • Engage in political discussions with caution and respect for differing viewpoints.

Gender & LGBTQ+

  • South Africa has a progressive constitution regarding LGBTQ+ rights.
  • Societal acceptance can vary, especially in conservative or rural areas.
  • Women travelers should exercise standard safety precautions, especially when alone at night.

Resources & Respect

Cultural Immersion

  • Mobile translation apps can bridge language gaps.
  • Learning simple isiXhosa phrases demonstrates respect.
  • Open-mindedness enriches interactions with locals.

Safety Measures

  • Be aware of surroundings, especially after dark.
  • Use reputable transport services for night travel.
  • Keep emergency contacts readily available.

Accessibility & Etiquette

Port Elizabeth's accessibility for travelers with mobility challenges is continuously advancing, yet some inconsistencies persist.

Infrastructure & Attractions

Newer developments like major shopping malls, modern hotels, and updated attractions generally prioritize accessibility features. Older buildings, historical sites, and public transport infrastructure might present challenges.

Accessible Spots

  • The Boardwalk entertainment complex and major shopping malls.
  • Parts of Addo Elephant National Park, including main camp facilities and viewing decks.
  • For transport, private transfers or specialized tour operators are options.

Services for Impairments

Information on specific services for travelers with visual or hearing impairments can be limited. Direct inquiry with venues about their provisions is advisable.

Direct Inquiry Recommended

  • Ask about audio guides or braille signage.
  • Inquire about sign language interpreters for tours or services.
  • Contact venues directly to gather detailed information.

Greeting Customs

A handshake is a common form of greeting. Maintain eye contact. When addressing elders or those in positions of respect, use titles like "Molo, Mama" or "Molo, Tata" as a sign of deference.

Show Respect

  • Offer a firm handshake.
  • Smile and be open-minded in your interactions.
  • Learning a few basic isiXhosa phrases is appreciated.

Appropriate Attire

South Africa generally has a casual dress code. For daily wear in urban and tourist areas, comfortable and relaxed clothing is suitable.

Dress Code for Settings

  • Comfortable clothing for everyday wear.
  • Modest attire (shoulders and knees covered) for religious sites.
  • Smart casual for most mid-range to upscale restaurants.

Tipping & Photography

Dining Tips

Tipping 10-15% for good restaurant service is standard. This practice is common across the country.

Service Tips

It is customary to tip petrol attendants (R5-R10) and car guards (R5-R10) for their service.

Photo Ethics

Always ask for permission before taking photographs of people, especially in local communities. Respect their privacy and decisions.