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Practical Information

Practical Information

Gauteng, South Africa

Local SIM Cards

South Africa has excellent mobile network coverage in urban areas.

Providers & Purchase

  • Major providers: Vodacom, MTN, Telkom Mobile, and Cell C.
  • Purchase a Prepaid SIM card at the airport or any major shopping mall.
  • Your passport is necessary for RICA registration.

Internet Access

Internet access and Wi-Fi are widely available in hotels, guesthouses, cafes, and shopping malls. Wi-Fi is often free for a limited time or data.

Connectivity Options

  • Mobile data is reliable and has relatively fast speeds.
  • A portable Wi-Fi device from Solis Wi-Fi offers constant connection.
  • Airalo offers eSIMs for digital connectivity.

Language & Phrases

South Africa has 11 official languages. English is widely spoken in urban areas, businesses, and tourism sectors. Afrikaans is common in Pretoria. Zulu, Xhosa, Sepedi, and Tswana are also spoken.

Communication Tips

  • Language barriers are generally minimal for English speakers.
  • Translation apps like Google Translate or Rosetta Stone provide assistance.
  • Learning basic phrases shows respect.

Important Phrases

Examples in Afrikaans and Sepedi:

Words

  • Hello (Afrikaans): Hallo | Hello (Sepedi): Dumela
  • Thank you (Afrikaans): Dankie | Thank you (Sepedi): Ke a leboga
  • Please (Afrikaans): Asseblief | Please (Sepedi): Hle

More Phrases

Basic Responses

  • Yes (Afrikaans): Ja
  • No (Afrikaans): Nee
  • Excuse me (Afrikaans): Verskoon my
  • Goodbye (Afrikaans): Totsiens

More Sepedi

  • Yes (Sepedi): Ee
  • No (Sepedi): Aowa
  • Excuse me (Sepedi): Ntshwarele
  • Goodbye (Sepedi): Tsamaya gabotse (go well)

Stay Connected

A local SIM card makes communication and navigation easy. Remember your passport for registration.

Business Hours and Schedules

Be aware of typical operating hours and public holidays that might affect services.

Typical Operating Hours

Shops in malls open 09:00-18:00 weekdays, 09:00-17:00 Saturdays, 09:00-14:00/16:00 Sundays. Banks operate 09:00-15:30 weekdays, 08:30-11:00 Saturdays.

Dining Hours

Lunch service typically starts from 12:00, and dinner from 18:00. Many cafes open earlier for breakfast.

Government Offices

Generally open from 08:00 to 16:00 on weekdays.

Public Holidays

South Africa has numerous public holidays throughout the year. Banks and some businesses may close or operate reduced hours. Public transport schedules might also vary.

Examples

  • New Year's Day, Human Rights Day, Easter, Freedom Day.
  • Workers' Day, Youth Day, Women's Day, Heritage Day.
  • Day of Reconciliation, Christmas Day, Day of Goodwill.

Seasonal Closures

Some smaller businesses might close or have reduced hours over the December and January holiday period, as many locals take extended breaks.

ATMs & Banking

  • ATMs are widely available at banks, shopping malls, and petrol stations.
  • Major banks include FNB, Standard Bank, Absa, Nedbank, and Capitec.
  • Check specific bank hours for Saturdays.

Public Transport

Gautrain & A Re Yeng

  • Gautrain connects Pretoria to Johannesburg and O.R. Tambo Airport.
  • A Re Yeng is Pretoria's modern bus rapid transit system.
  • Public transport schedules might vary on holidays.

Alternative Transport

  • Ride-sharing apps like Uber and Bolt are widely available.
  • Car rental offers flexibility for exploring beyond city limits.
  • Walking is suitable in certain neighborhoods.

Planning Ahead

Check local public holidays before your visit to account for potential closures or altered schedules.

Etiquette and Cultural Norms

South Africans are generally friendly and welcoming.

Greeting Customs

A handshake is common when meeting people. Maintain eye contact during greetings. Using formal titles like Mr., Mrs., Ms., or Dr. Is polite until invited to use first names.

First Impressions

  • A handshake is standard.
  • Eye contact during greetings.
  • Use formal titles initially.

Attire & Dining

Dress is generally casual. Modest dress is appropriate for religious sites, requiring covered shoulders and knees. For formal business or fine dining, smart casual attire is typical.

Tipping & Food

  • Tipping 10-15% in restaurants is standard for good service.
  • If you eat traditional food without cutlery, use your right hand.
  • Explore local culinary delights.

Photography Ethics

Always ask for permission before taking photos of individuals, especially children. Respect a "no" if someone declines. Be discreet when taking photos.

Restrictions

  • Photography may face restrictions in some government buildings or sensitive areas.
  • Avoid treating people as objects of curiosity, especially in townships.
  • Dress modestly when visiting religious sites (shoulders and knees covered).

Sensitive Topics

Avoid discussing politics, especially topics related to apartheid or racial issues, unless initiated by a local you know well and trust.

Considerations

  • Respect local traditions and beliefs.
  • South Africa's constitution ranks among the world's most progressive regarding LGBTQ+ rights.
  • Societal attitudes can vary, especially in more conservative or rural areas.

Important Note

No Photography

  • Always respect a "no" when asking for photo permission.
  • Some areas prohibit photography for security or cultural reasons.
  • Maintain quiet and respectful behavior inside religious buildings.

Gender Roles

  • Gender roles can appear more traditional in some communities.
  • In urban settings, professional women are common.
  • Pretoria generally shows more tolerance than some rural parts.

Accessibility Information

Infrastructure

  • South Africa has pursued accessibility.
  • Infrastructure can still present challenges outside of major new developments.
  • Newer buildings, malls, and hotels have ramps, elevators, and accessible restrooms.

Specific Services

  • Limited specific services are open for tourists with visual or hearing impairments.
  • Guide dogs are generally permitted in public places.
  • Organizations like Disabled People South Africa (DPSA) may hold useful context.

Cultural Courtesy

A friendly approach and a willingness to learn local customs greatly enrich your experience.

Accessibility Information

Pretoria strives for accessibility, but infrastructure can vary. Travelers with mobility challenges may find some areas more difficult.

Infrastructure Overview

South Africa has pursued accessibility. Infrastructure can still present challenges outside of major new developments.

Modern Facilities

  • Newer buildings, large shopping malls, and modern hotels feature ramps, elevators, and accessible restrooms.
  • Older buildings and public spaces may lack full accessibility.
  • Always verify specific accessibility features with venues.

Accessible Attractions

Major malls like Menlyn Park and Brooklyn Mall are generally accessible, with wide walkways and elevators.

Accessible Sites

  • Gautrain is fully wheelchair accessible.
  • O.R. Tambo International Airport has facilities for special needs.
  • Union Buildings gardens and the Voortrekker Monument have ramps or lifts.

Pre-Trip Verification

Contact specific attractions or accommodations directly to confirm their accessibility features before your visit. A smoother trip results.