Practical Information: Orkney Islands

Communication Basics

Major UK mobile providers offer coverage, though some remote areas may be patchy. Purchase a pay-as-you-go SIM card from shops in Kirkwall.

Mobile Connectivity

Local SIM cards readily available.
Coverage generally good in populated areas.
Consider an eSIM from Airalo.

Internet & Postal Services

Wi-Fi is widely available in accommodations, cafes, and public buildings. Post offices are located in Kirkwall and Stromness.

Access & Mail

Free Wi-Fi at most establishments.
Send postcards or packages from post offices.
Portable Wi-Fi from Solis Wi-Fi is an option.

Language Aspects

English is the official language. The Orcadian dialect with Norse roots has unique words. Standard English is understood everywhere.

No significant language barrier for English speakers.
Learning a few phrases from Rosetta Stone is a good idea.
Interest in local words is appreciated.

Important Phrases

While not necessary for communication, a few local phrases show respect and interest.

Common Orcadian Expressions

"Fae Orkney" (from Orkney).
"Peerie" (small).
"How are you deein'?" (How are you doing?).

Communication Notes

General Tips

Mobile coverage varies; check provider maps.
Public libraries in main towns offer internet access.
English is standard, Orcadian dialect is a local charm.
A friendly "Hello" and "Thank you" are always welcome.

Emergency Contacts

Emergency Services: Dial 999.
Local hospital in Kirkwall.
Flight disruption? Check Compensair for compensation.
Airport lounge access with Priority Pass.

Staying Connected

Good communication ensures a smooth journey. Consider a local SIM or eSIM for continuous connectivity.

Business Hours & Schedules

Shops

Generally open 9:00 AM to 5:00 PM, Monday to Saturday. Larger supermarkets open earlier and close later, with Sunday hours.

Restaurants & Cafes

Cafes usually 9:00 AM to 5:00 PM. Restaurants serve lunch 12:00 PM to 2:00 PM, dinner 5:00 PM to 9:00 PM. Hours are often reduced off-season.

Attractions

Operating times vary seasonally. Most open 9:30 AM or 10:00 AM to 5:00 PM or 5:30 PM in high season.

Banking Access

Banks are mainly in Kirkwall and Stromness. ATMs are widely available in these towns for cash access.

Financial Services

Banks typically open Monday to Friday.
ATMs are convenient in main towns.
Card payments widely accepted.

Seasonal Variations

Many smaller businesses, rural cafes, and some attractions close completely during winter months (November-March).

Winter Schedules

Shorter hours or full closures are common.
Ferry services to outer islands may be less frequent.
Weather can cause winter cancellations for transport.

Public Holidays

Impact on Services

Public holidays (Bank Holidays) impact business hours.
Public transport schedules may see reductions.
Some services may be closed on these days.

Pre-Trip Checks

Check UK public holiday dates when planning.
Verify opening times for specific places you plan to visit.
Plan activities around observed holidays.

Seasonal Planning

Confirm specific opening times online before visiting any attraction or business, especially outside of peak season.

Etiquette & Cultural Norms

Orkney's local customs contribute to its charm. Mindful interactions enhance your visit.

Greeting & Attire

A simple "Hello" or "Hi" is common. Handshakes are typical for formal introductions. Dress is generally casual.

Social Considerations

Casual greetings are the norm.
Smart casual for nicer restaurants.
Practical, waterproof clothing for outdoors.

Dining & Tipping

Tipping is appreciated but not mandatory. Rounding up the bill or leaving 10% for good service is customary.

Service Gratuities

Tipping is a gesture of appreciation.
About 10% for restaurant service.
Not expected in cafes or pubs.

Photography & Privacy

No general restrictions on public photography. Be respectful of privacy when photographing people; ask for permission.

Visual Respect

Ask permission before photographing individuals.
No flash photography in some museums/religious sites.
Ask permission before photographing private property.

Social Sensitivities

Avoid discussing sensitive political topics. Be mindful of local customs, like giving way on single-track roads.

Cultural Navigation

Give way on single-track roads.
Avoid sensitive political discussions.
Engage in respectful, informed conversation.

Inclusivity Information

LGBTQ+ Travel

Scotland is generally welcoming and inclusive.
Same-sex marriage is legal.
LGBTQ+ travelers should experience no specific issues.

Religious Site Conduct

Dress respectfully when visiting St Magnus Cathedral or churches.
Keep noise levels down inside sacred spaces.
Be aware of services or ceremonies.

General Etiquette

Interacting with Locals

Engage with locals respectfully.
Island life often operates at a different pace.
Politeness is valued.

Community Awareness

Appreciate the unique Orcadian dialect and customs.
Ask if you are unsure about a local custom.
Be patient on roads, especially single-track.

Mindful Travel

Respectful interactions and a basic knowledge of local customs greatly enrich your experience in Orkney.

Accessibility Information

Orkney has made efforts to improve accessibility, though some challenges remain due to the landscape and historic sites.

Mobility Infrastructure

Pavements in Kirkwall and Stromness are generally good. However, some older streets feature cobbled or uneven surfaces.

Town & Site Navigation

Major Historic Environment Scotland sites enhance accessibility.
Archaeological sites may present uneven terrain or steps.
Look for accommodations advertising accessible rooms.

Accessible Transport

Newer Stagecoach buses typically have ramp access for wheelchairs. Ferries generally have accessible facilities.

Travel Options

Buses offer wheelchair ramp access.
NorthLink and Pentland Ferries have accessible facilities.
Inform ferry operators of your needs when booking.

Sensory Support

Specialized services for visual or hearing impairments are limited. Assistance dogs are welcomed in most public places.

Specific Needs

Limited services for visual impairments.
Limited services for hearing impairments.
Assistance dogs are welcome broadly.

Accessibility Resources

Consult VisitScotland's accessible travel section and individual attraction websites for detailed access statements.

Further Information

VisitScotland provides accessible travel sections.
Individual attraction websites offer detailed access information.
Contact specific venues or tour operators directly to discuss needs.

Accessible Sites

Skara Brae Visitor Centre

Improvements for accessibility are in place.

Historic Environment Scotland

Maeshowe Visitor Centre

Focus on access within the centre.