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Practical Information

Practical Information

Saudi Arabia

Communication

Saudi Arabia offers excellent mobile network coverage. STC, Mobily, and Zain provide 4G and 5G networks. SIM cards are readily available at King Khalid International Airport (RUH) or major malls. Your passport is necessary for registration. Various data and call packages exist.

Connectivity Details

  • Local SIM cards purchaseable at airport or malls.
  • Free Wi-Fi: hotels, malls, cafes, RUH Airport.
  • English is widely spoken, especially in tourist areas.

Translation & Postal Services

Arabic is the official language. English is common in business, hospitality, and modern commercial areas. Bilingual road signs and announcements help with navigation. Saudi Post (SPL) handles national and international mail. Major international courier services like DHL, FedEx, Aramex, and UPS operate in Riyadh.

Assistance & Shipping

  • Google Translate app with offline Arabic pack.
  • Saudi Post for mail, international couriers for parcels.
  • Passport necessary for SIM card registration.

Important Phrases Basic

Learning a few basic Arabic phrases generally results in positive interactions and respect for local culture. Pronunciation guides help with usage.

Common Greetings & Requests

  • Hello: Marhaba (مرحبا) or Ahlan (أهلاً)
  • Thank you: Shukran (شكراً)
  • Please: Min fadlak (male), Min fadlik (female) (من فضلك/من فضلكِ)

Essential Phrases

Basic conversational phrases ease daily interactions and show goodwill.

Words for Travelers

  • Yes: Na'am (نعم)
  • No: La'a (لا)
  • How much?: Kam? (كم؟)

Business Hours & Schedules

Typical Operating Hours

  • Government Offices: Sunday-Thursday, 7:30 AM to 2:30 PM.
  • Private Businesses: Sunday-Thursday, 9:00 AM to 5:00 PM/6:00 PM (some afternoon breaks).
  • Malls & Shops: Saturday-Thursday, 10:00 AM to 11:00 PM (or midnight); Fridays after 1:00 PM/2:00 PM.
  • Restaurants & Cafes: Vary widely, many open until late evening (midnight+).

Banking & Holidays

  • Banks: Sunday-Thursday, 9:00 AM to 4:30 PM. Mall branches may extend.
  • ATMs: Widely available 24/7 at banks, malls, supermarkets, petrol stations.
  • Public Holidays: Eid al-Fitr, Eid al-Adha, Saudi National Day (Sept 23), Founding Day (Feb 22).
  • Ramadan: Reduced daytime hours; restaurants generally open after sunset.

Planning Ahead

Adjust your schedule around prayer times and public holidays. Services and shop availability will vary during these periods.

Cultural Awareness

Observing local customs makes for a respectful and positive experience in Riyadh.

Greeting Customs

Handshakes are common among men. When greeting Saudi women, wait for them to extend their hand first. Verbal greetings like "Salam Alaikum" are appreciated. Showing deference to elders is highly valued.

Appropriate Attire

Modesty applies in all public settings. Wear loose-fitting, non-transparent clothing that covers shoulders, elbows, and knees. Women often carry a scarf for head covering in traditional or religious areas.

Photography

Permission should always precede photographing individuals, especially women and children. Avoid pictures of government buildings, military sites, or sensitive areas. Discreet and respectful photography is .

Etiquette & Cultural Norms

Tipping practices and dining customs have specific norms. Modest attire is the norm in all public settings.

General Guidelines

  • Dining: See Section 7.1 for detailed customs.
  • Tipping: Consult Section 2.3 for specific practices.
  • Gender: Women now drive, work, and enter public places without male guardianship.

Sensitive Topics & Taboos

Certain subjects and actions are strictly prohibited or considered highly insensitive. Awareness of these taboos helps avoid misunderstandings and legal issues. Adherence to local law is paramount.

Important Prohibitions

  • Alcohol & Pork: Strictly prohibited. Severe penalties exist for violations.
  • Public Displays of Affection (PDA): Not culturally acceptable.
  • Avoid disruption during calls.

Gender Considerations & Taboos

Gender Interactions

  • Mixed-gender social gatherings are common in modern settings.
  • Traditional settings or family-only sections might feature separated seating.
  • Cultural norms generally favor conservative interactions between genders in public.

Legal & Social Prohibitions

  • Criticism of Royal Family or Islam is strictly forbidden.
  • Smoking is prohibited in many public indoor spaces.
  • Same-sex relationships and public advocacy for LGBTQ+ rights are illegal.

Takeaway

Cultural sensitivity and adherence to local laws contribute to a smooth and enjoyable visit. Respect for local traditions is highly valued.

Accessibility & Services

Riyadh strives to improve accessibility for all visitors, notably within newer developments.

Accessibility Information

Newer public buildings, shopping malls, and major attractions in Riyadh generally feature accessibility in their design. Ramps, elevators, and wide doorways are common. The upcoming Riyadh Metro system aims for full accessibility, significantly improving public transport options.

Infrastructure & Improvements

  • Ramps, elevators, and wide doorways in modern venues.
  • Riyadh Metro system targets full accessibility.
  • Older areas and souqs may present challenges.

Accessible Transport & Attractions

Ride-sharing services (Uber/Careem) often offer practical door-to-door accessible transport. Some hotels may provide accessible vehicles upon request. Landmarks generally ensure accessibility for visitors with mobility challenges.

Ease of Access

  • Ride-sharing services (Uber/Careem) generally suit accessible needs.
  • Kingdom Centre, National Museum, Diriyah offer general accessibility.
  • Hotels might have accessible vehicles by request.

Support for Specific Impairments

Services for travelers with visual or hearing impairments continue to develop. Progress is evident, yet comprehensive services comparable to Western countries are not yet fully established.

Current Provisions

  • Services for visual impairments are under development.
  • Services for hearing impairments are also developing.
  • Traveling with a companion or pre-arranging assistance is advisable.

Airport Services

Airport services cater to frequent travelers and those facing flight disruptions. Access to airport lounges and assistance with flight compensation represent available support mechanisms.

Traveler Support

  • Priority Pass: Airport lounge access.
  • Compensair: Compensation for flight delays/cancellations.
  • Contact specific establishments for detailed accessibility information.

Advisory for Planning

Special Assistance

  • Pre-arrangement of specific support or services is critical.
  • Traveling with a companion is generally a sound choice for those with significant needs.
  • Check official Visit Saudi website for general accessibility guidance.

Communication Tools

  • An eSIM provides convenient cellular connectivity for travelers, check out Airalo.
  • Portable Wi-Fi devices, such as those from Solis Wi-Fi, offer internet on the go.
  • Language learning platforms, for example Rosetta Stone, aid in basic communication.

Local Customs and Etiquette

Greeting and Modesty

  • Handshakes are standard among men; women may or may not initiate.
  • Modest dress for women usually includes a headscarf in traditional settings.
  • Men typically wear long trousers and shirts covering shoulders.

Dining and Tipping

  • Tipping practices are generally similar to Western norms.
  • Card payments are widely accepted, but cash remains useful for smaller vendors.
  • Traditional dining involves sharing large platters.

Resources for Accessibility

For detailed accessibility information at specific venues, direct contact with the establishment before your visit is a good approach. The official Visit Saudi website further offers general guidance.