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Practical Information

Practical Information

Puerto Rico

Local SIM Cards & Mobile Providers

If you are traveling from the continental U.S., your existing mobile plan with carriers like AT&T, T-Mobile, or Verizon will likely work in Puerto Rico without roaming charges. Puerto Rico is considered domestic coverage for most U.S. Plans. For international travelers, ensure your mobile phone is unlocked. You can purchase a local SIM card from Puerto Rican mobile providers like Claro, T-Mobile, or Liberty Mobile Puerto Rico at BQN airport or phone stores in Aguadilla. Local SIM cards hold affordable rates. Cellular data coverage is generally good in Aguadilla and major towns, though spotty in very remote areas.

Digital Connectivity

  • Consider Airalo for convenient eSIM data plans.
  • For consistent personal internet, look into portable Wi-Fi devices from Solis Wi-Fi.
  • Wi-Fi is widely available in hotels, guesthouses, and many cafes/restaurants. Free public Wi-Fi is less common.

Language & Translation

Spanish and English are official languages, with Spanish as the main language. Many in tourist areas speak English, but knowing basic Spanish phrases is appreciated. The U.S. Postal Service operates in Puerto Rico; shipping to the U.S. Mainland is domestic.

Helpful Language Tools

  • The Google Translate app is useful; download the Spanish offline pack.
  • For immersive language learning before your trip, consider Rosetta Stone.
  • Carry a small phrasebook for quick reference.

Important Phrases Spanish

Make an effort to use these phrases. Even a small attempt at Spanish is appreciated by locals.

Common Greetings & Requests

  • Hola (OH-lah) - Hello
  • Adiós (ah-dee-OHS) - Goodbye
  • Por favor (por fah-VOHR) - Please

Basic Terms

These fundamental words assist in daily interactions.

Essential Vocabulary

  • Gracias (GRAH-see-ahs) - Thank you
  • Sí / No (see / noh) - Yes / No
  • ¿Cuánto cuesta? (KWAHN-toh KWEHS-tah?) - How much?

Communication hints

Polite Expressions

  • De nada (deh NAH-dah) - You're welcome
  • Con permiso (kohn per-MEE-soh) - Excuse me (when passing)
  • Disculpe (dees-KOOL-peh) - Pardon me (asking for attention or apologizing)
  • ¿Habla inglés? (AH-blah een-GLEHS?) - Do you speak English?

Words

  • Agua (AH-gwah) - Water
  • Comida (koh-MEE-dah) - Food
  • Baño (BAHN-yoh) - Bathroom
  • ¡Ayuda! (ah-YOO-dah!) - Help!

Language Tip

Even simple Spanish phrases deepen interactions with locals. A welcoming response comes from efforts to speak the local language.

Business Hours & Schedules

Information on typical operating hours, banking, and public holidays in Aguadilla.

Shops & Retail

Most retail shops in Aguadilla typically operate from 9 AM to 6 PM, Monday through Saturday. Some smaller shops may close earlier on Saturdays and often close on Sundays. Larger supermarkets and chain stores generally hold longer hours.

Restaurants

Restaurant hours vary widely. Some open early for breakfast, while others begin service around noon for lunch. Dinner service usually runs until 9 PM or 10 PM. Some local "fondas" (small eateries) may close earlier, especially outside of peak meal times.

Banks & ATMs

Banks generally open from 8:30 AM or 9 AM to 4:00 PM on weekdays. Some may have limited hours on Saturdays, often until noon. ATMs are widely available across Aguadilla, found at banks, major supermarkets, and some gas stations. Major banks include Banco Popular de Puerto Rico, Oriental Bank, and FirstBank.

Religious & Public Holidays

Puerto Rico observes both U.S. Federal holidays and its own local holidays. On these days, businesses, banks, and government offices may be closed or operate on reduced schedules. Examples: Three Kings Day (Jan 6), Emancipation Day (Mar 22), Constitution Day (Jul 25).

Holiday Planning

  • Always consult a local calendar for specific dates before your trip.
  • Expect altered schedules around Christmas/New Year and Easter.
  • Plan ahead for dining and shopping on these days.

Seasonal Closures

During the low season (especially peak hurricane season from August to October), some smaller businesses, especially those catering solely to tourists, might operate on reduced hours or close for a period.

Off-Season Travel Tips

  • Verify hours for specific establishments if traveling during these months.
  • Some tour operators may have limited availability.
  • Check local event listings as some may pause during lower demand.

Business Dynamics

General Trends

  • Weekday business hours often mirror U.S. Mainland schedules.
  • Weekend hours can be shorter, especially for small businesses.
  • Flexibility is good, as local schedules might vary.

Strategic Planning

  • Booking popular restaurants in advance is wise, especially on weekends.
  • Confirm holiday hours for any specific services needed.
  • Having cash on hand for small vendors or emergencies is beneficial.

Planning Ahead

Confirm specific business hours for attractions, restaurants, and services, especially during local holidays or if visiting during the low season. This minimizes unexpected closures.

Etiquette & Cultural Norms

Familiarity with local customs enriches your Aguadilla experience.

Greeting Customs

A friendly "Hola" or "Buenos días/tardes/noches" is customary and appreciated. Handshakes are common upon meeting someone new. Among close friends and family, a kiss on the cheek (usually one, right cheek to right cheek) is a common greeting, regardless of gender.

Interacting Well

  • Initial greetings before making requests are common.
  • Maintain eye contact during conversations as a sign of attention.
  • A polite demeanor generally opens doors.

Appropriate Attire

Generally, casual and comfortable attire is accepted in Aguadilla. Beachwear is for the beach only. When entering stores, restaurants, or religious sites, wear a cover-up over swimwear. Modest dress (shoulders and knees covered) is appreciated when visiting churches or more formal establishments.

Dress Code Guide

  • Light, breathable fabrics are suitable for the tropical climate.
  • Sun protection like hats and sunglasses is recommended outdoors.
  • For evening dining, smart casual attire is usually sufficient.

Dining & Tipping Practices

Mealtime Norms

  • Wait to be seated in most restaurants.
  • Table service is the norm, even in casual settings.
  • Asking for the bill ("La cuenta, por favor") is standard.
  • "Buen Provecho" is a common phrase meaning "Enjoy your meal" or "Bon appétit."

General Etiquette

  • Tipping 15-20% for good service is standard in restaurants and bars.
  • It is common for people to socialize during meals, so dining experiences can be leisurely.
  • Generally, taking photos in public places is acceptable. Ask permission for individuals.
  • Be discreet and respectful in religious settings, avoid photography during services.

Sensitive Topics

Cultural & Political Discussions

  • The political status of Puerto Rico can be sensitive; avoid heated discussions unless invited.
  • Refrain from direct comparisons between Puerto Rico and other places.
  • Respect local traditions, history, and the deep pride locals hold for their island.

Gender & LGBTQ+ Information

  • Puerto Rico is generally welcoming, especially in major urban and tourist areas.
  • Aguadilla is a relaxed beach town, and its atmosphere is typically accepting.
  • Public displays of affection among same-sex couples are generally accepted in urban/tourist areas, but discretion may be wise in very rural or more conservative settings.

Cultural Immersion

Embracing local customs and language efforts deepen your travel experience. Polite interactions and respect for traditions lead to more enriching connections with the community.

Accessibility Information

Accessibility infrastructure for travelers with mobility needs can present challenges in Aguadilla.

Infrastructure Challenges

Infrastructure in Puerto Rico often presents difficulties for travelers with mobility needs. Sidewalks can be uneven, and curb cuts or ramps are not universally available. Newer buildings, major hotels, and some larger chain establishments are more likely to have accessible features.

Mobility Support

  • Rafael Hernández Airport (BQN) is generally accessible.
  • Larger hotels typically have accessible rooms; confirm features directly when booking.
  • Public transportation is largely inaccessible.

Transportation & Attractions

Renting a car (with accessible vehicle rentals potentially through specialized services) is the preferred option for independent travel. Taxis and ride-sharing services may or may not be equipped for all needs; confirm when booking. Some major attractions may have ramps or accessible pathways, but many natural sites (e.g., beaches with soft sand, rugged trails) are not fully accessible. For beach access, some larger beaches may have beach wheelchairs.

Access Solutions

  • Consider Priority Pass for accessible airport lounge access.
  • For flight disruption, Compensair assists with compensation claims.
  • Research individual hotel and attraction accessibility directly via calls or online statements.

Specific Needs Support

Visual Impairments

  • Specialized services are limited.
  • Bringing a companion is recommended for assistance.
  • Official signs are mainly in Spanish, with English often secondary or absent.

Hearing Impairments

  • Specialized services for hearing impairments are limited.
  • A companion is recommended for assistance.
  • Visual aids and translation apps can bridge communication gaps.

Prior Research

Due to varying infrastructure, advance research on specific hotel and attraction accessibility is important. Directly contact establishments or the Puerto Rico Tourism Company for current information.