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Communication Essentials

Communication Essentials

Nepal

Local SIM Cards & Mobile Providers

Nepal has two main mobile network providers: Ncell and Nepal Telecom (NTC). Both offer prepaid SIM cards. You purchase a SIM card upon arrival at Tribhuvan International Airport (TIA) in Kathmandu or from various outlets in Thamel. Your passport, a photocopy, and one passport-sized photograph are necessary for registration.

Coverage Notes

  • Coverage is strong in Kathmandu and Pokhara.
  • Ncell typically works better on the EBC trek in villages like Lukla, Phakding, and Namche.
  • Coverage becomes sporadic and less reliable at higher altitudes. NTC coverage can be quite limited in remote pockets.

Internet Access & Wi-Fi Availability

Wi-Fi access varies greatly depending on your location. In Kathmandu, it's widely available and often free. On the EBC trek, most teahouses offer Wi-Fi, usually for a fee. Prices climb with altitude, and connection speed can be slow.

Connectivity Options

  • Teahouse Wi-Fi generally costs extra; do not count on it for important work.
  • Consider an Airalo eSIM for immediate data upon arrival.
  • For reliable portable Wi-Fi, explore options from Solis Wi-Fi.

Postal Services

Postal services exist in Kathmandu but tend to be slow for international mail. For reliable package shipping, international courier services like DHL or FedEx maintain offices in Kathmandu.

Sending Mail

  • For postcards, buy stamps at the main post office in Kathmandu.
  • International couriers offer dependable package delivery.
  • Expect longer delivery times for standard post.

Language & Translation

Nepali is the official language. English is common in tourist areas, including Kathmandu, Pokhara, and among guides or teahouse owners on popular trekking routes. English proficiency lessens in more remote villages.

Translation Aids

  • Download an offline translation app (like Google Translate) before your trip.
  • Carry a small phrasebook for quick reference.
  • Enhance your journey by learning basic Nepali phrases with Rosetta Stone.

Important Phrases with pronunciation guides

Greetings & Thanks

  • Namaste / Namaskar: Hello / Greetings (Nah-mas-tay / Nah-mas-kar)
  • Dhanyabad: Thank you (Dhan-ya-bad)
  • Kati paisa?: How much? (Kah-tee pie-sa?)
  • Khana mitho chha: Food is delicious (Kha-na mee-tho chha)

Useful Responses

  • Pani: Water (Pah-nee)
  • Hajur: Yes / Polite form of address (Ha-joor)
  • Chaina: No / Not available (Chai-na)
  • Bistari bistari: Slowly, slowly (useful for altitude acclimatization!) (Bis-tar-ee bis-tar-ee)

Communication Insight

Even a few Nepali words, like "Namaste" and "Dhanyabad," make a difference. Locals welcome the effort.

Business Hours & Schedules

Shop Hours

Generally open from 9 AM to 7 PM in Kathmandu. Tourist shops in Thamel often extend their hours. On trek, teahouse dining halls open early for breakfast (around 6 AM) and close after the last diners (around 9 PM).

Government Offices & Banks

Typically operate from 10 AM to 4 PM, Sunday to Friday. They close on Saturdays and public holidays. ATMs are available 24/7 in major cities, but cash supply can be intermittent. The ATM in Namche Bazaar can be unreliable, and no ATMs exist beyond Namche.

Holiday Impact

Nepal observes numerous public and religious holidays. During these times, government offices, banks, and some businesses might close or operate with reduced hours. Major festivals like Dashain and Tihar can lead to widespread closures and transportation disruptions. Checking the holiday calendar is wise if your trip falls during these times.

Seasonal Closures & Limited Schedules

In the Everest region, notably during deep winter (January-February) and monsoon (July-August), many higher-altitude teahouses might close. Extreme weather conditions or a lack of trekkers cause these closures. This limits available accommodation and food options, especially at higher elevations.

Seasonal Notes

  • Winter months see reduced services at higher altitudes.
  • Monsoon season impacts teahouse availability.
  • Plan your trek season with teahouse availability in mind.

Airport Services

Kathmandu's Tribhuvan International Airport (TIA) and Lukla Airport (Tenzing-Hillary Airport) offer various services for travelers. Being aware of these can smooth your travel experience, especially concerning delays and lounge access.

Traveler Support

  • Access airport lounges worldwide with Priority Pass.
  • Seek compensation for flight delays or cancellations via Compensair.
  • Lukla flights are subject to weather, with frequent delays.

Money & Banking Considerations

Currency & Exchange

  • Nepali Rupee (NPR) is the local currency.
  • Currency exchange counters at airports and in major cities.
  • Carry smaller denominations, especially for trekking.

ATMs & Credit Cards

  • Credit cards work in major hotels and shops in Kathmandu.
  • ATMs are present in Kathmandu and Namche Bazaar, but are sparse elsewhere on the trek.
  • Always carry sufficient cash for the trek.

Financial Insight

Cash is king on the EBC trek. Withdraw enough Nepali Rupees in Kathmandu or Lukla. Expect higher prices for goods and services at increased altitudes.

Etiquette & Cultural Norms

The Sherpa people possess a rich heritage. Thoughtful interactions help preserve their way of life and lead to more meaningful connections.

Greeting Customs & Attire

The most common greeting is "Namaste" or "Namaskar," spoken with palms together in a prayer-like gesture, often with a slight bow. This gesture suits all situations. When visiting temples, monasteries, or other religious sites, dress modestly. Shoulders and knees need covering. Take off your shoes before entry.

Social Considerations

  • Always use "Namaste" as a respectful greeting.
  • Modest dress (covered shoulders/knees) in religious sites and villages.
  • Remove shoes before entering monasteries and temples.

Dining & Tipping Practices

Eat with your right hand. Do not use your left hand for eating or handing things over. Finish what is on your plate; avoid wasting food. Tipping guides and porters is customary and greatly appreciated. A small tip in Kathmandu restaurants (5-10%) is customary if no service charge appears on the bill.

Dining Notes

  • Always use your right hand for eating.
  • Tipping trekking staff is a long-standing practice.
  • Minimize food waste.

Photography & Taboos

Always ask for permission before photographing people, especially monks or during religious ceremonies. Respect any refusal. Avoid intrusive photography in private settings. The head is sacred, the feet as impure. Do not touch someone's head. Avoid pointing your feet at people, religious objects, or kitchen areas. Public displays of affection are not common. Refrain from strong criticism of local politics or religion.

Respectful Conduct

  • Obtain consent before taking photos of individuals.
  • Avoid touching heads or pointing feet.
  • Maintain discretion regarding public affection.

Gender & LGBTQ+

Nepali society maintains a generally conservative stance. Public displays of affection, especially same-sex affection, are not common. While homosexuality is decriminalized, LGBTQ+ rights and acceptance are still developing. Maintain discretion and respect local sensibilities throughout your journey.

Social Awareness

  • Public displays of affection are generally frowned upon.
  • Societal norms lean towards conservatism.
  • Maintain discretion and sensitivity.

Bargaining & Sensitive Topics

Market Bargaining

  • Bargaining in markets is common.
  • Bargain respectfully and with a friendly demeanor.
  • Avoid excessive bargaining for essentials, especially at higher altitudes.

Avoiding Conflicts

  • Steer clear of strong criticism regarding local politics or religion.
  • Such topics are sensitive and can provoke discomfort.
  • Cultural awareness fosters positive interactions.

Accessibility Information

Infrastructure Challenges

  • Nepal's infrastructure generally lacks accessibility design.
  • City sidewalks are often uneven or obstructed.
  • Public buildings and transportation lack ramps, lifts, or accessible restrooms.

Trek Accessibility

  • The Everest Base Camp trek presents significant accessibility hurdles.
  • Rugged terrain, steep ascents, and suspension bridges mark the route.
  • No paved paths or accessible facilities exist, making it unsuitable for wheelchairs.

Accessibility Recommendation

For the EBC trek, basic amenities are the norm. Personal adaptability holds value. Carrying extra toilet paper and hand sanitizer is always a good idea.

Health & Safety Preparations

Thorough health and safety preparations are fundamental for a comfortable and secure Everest Base Camp trek.

Medical Kit & Vaccinations

A well-stocked personal medical kit is necessary. Include pain relievers, blister treatment, antiseptic wipes, and any personal medications. Consult your doctor well before your trip for recommended vaccinations (e.g., Hepatitis A & B, Typhoid, Tetanus, Rabies, Japanese Encephalitis) and malaria precautions.

Health Checklist

  • Assemble a comprehensive first-aid kit.
  • Receive all recommended vaccinations.
  • Consider altitude sickness medication (Diamox) if advised by your doctor.

Water Safety & Food Hygiene

Clean drinking water prevents illness. On the trek, use a water purification system (filter, tablets, or UV purifier) instead of buying bottled water. This lessens plastic waste. Eat only well-cooked food. Avoid uncooked vegetables, unpeeled fruits, and street food unless you feel sure of its hygiene.

Safe Practices

  • Use a reliable water purification system.
  • Select only cooked foods from reputable teahouses.
  • Practice frequent hand hygiene.

Altitude Sickness Prevention

Acute Mountain Sickness (AMS) can affect anyone at high altitudes. Gradual ascent, proper hydration, and listening to your body are . Acclimatization days on the itinerary are not optional; they are fundamental for safety. Descend immediately if symptoms worsen.

Altitude Guidelines

  • Ascend slowly, embracing "Bistari Bistari."
  • Maintain good hydration.
  • Recognize and act on AMS symptoms quickly.

Emergency Procedures & Insurance

Comprehensive travel insurance, including helicopter evacuation coverage, is mandatory. Share your itinerary and emergency contact information with family or friends back home. Your trekking agency should outline their emergency protocols before the trek begins.

Safety Measures

  • Verify your travel insurance covers high-altitude trekking and evacuation.
  • Share your itinerary with contacts at home.
  • Know your agency's emergency contact numbers.

Local Healthcare Access

Hospitals in Kathmandu

Kathmandu provides modern hospitals for serious medical conditions. Transport to these facilities often involves taxi or private vehicle.

Trekker's Aid Posts

The Himalayan Rescue Association (HRA) runs aid posts in Pheriche and Manang, staffed by volunteer doctors, providing basic medical care and altitude sickness consultations.

Learn more about HRA

Remote Village Clinics

Smaller clinics with limited resources exist in some larger villages along the trekking route. For serious cases, evacuation to Kathmandu is typically arranged.

Safety First

Prioritize your health and safety. Thorough preparation and informed choices contribute to a rewarding and trouble-free trekking experience.