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Communication

Communication

Mongolia

Local SIM Cards & Mobile Providers

Easily purchase a local SIM card upon arrival for affordable data and calls.

Providers

  • Unitel, Mobicom, G-Mobile
  • Passport needed for registration
  • Good 4G in cities, spotty rural coverage

Internet Access & Wi-Fi Availability

Wi-Fi is widely available in urban centers, and mobile data coverage extends to provincial capitals.

Access Points

  • Hotels, cafes, malls (free Wi-Fi)
  • 4G mobile data in cities
  • Cybercafes (less common)

Language Barriers & Translation Resources

Mongolian (Khalkha dialect) is the official language. English is common in tourism.

Aids

  • Google Translate (offline pack)
  • Mongolian phrasebooks
  • Gestures & Visual Aids

Important Phrases

Basic Vocabulary

  • Hello: Sain Bainuu
  • Thank you: Bayarlalaa
  • Yes: Tiim
  • No: Ugui

Stay Connected & Travel Smart

For global roaming, consider an eSIM from Airalo or a portable Wi-Fi device from Solis Wi-Fi. Learn basic phrases with Rosetta Stone. For airport lounge access, explore Priority Pass. For flight compensation, Compensair assists with claims.

Business Hours & Schedules

Understand typical operating hours and public holidays to plan your activities effectively.

Government Offices

Monday-Friday, 9:00 AM - 5:00 PM. Closed weekends.

Shops & Retail

Daily, 10:00 AM - 9:00 PM (Ulaanbaatar).

Restaurants

Varies, generally 11:00 AM - 10:00 PM.

Banking Hours & ATM Locations

Banks operate weekdays, with ATMs widely available for 24/7 access.

Financial Access

  • Banks: Mon-Fri, 9:00 AM - 4:00/5:00 PM
  • ATMs: 24/7 accessibility
  • ATMs: Banks, malls, convenience stores

Seasonal Closures & Limited Schedules

Many tourist facilities outside Ulaanbaatar operate seasonally.

Operating Period

  • Mainly May to October (warmer months)
  • Limited services/closed Nov-Apr (winter)
  • Ger camps often close in winter

Religious & Public Holidays

Holidays

  • Tsagaan Sar (Lunar New Year)
  • Naadam Festival (July 11-13)
  • Constitution Day (Jan 13)

Service Impact

  • Most businesses closed (Tsagaan Sar)
  • Public services closed (Naadam)
  • Limited services on other holidays

Plan Ahead for Holidays

Public holidays, especially Tsagaan Sar and Naadam, significantly impact business operations. Always verify opening hours before your visit.

Etiquette & Cultural Norms

Observing local customs makes for positive interactions during your visit.

Greeting Customs & Attire

A handshake is common. Modest dress is advised for religious sites.

Guidelines

  • Handshake common (two hands for elders)
  • Casual dress generally fine in cities
  • Remove hats in temples

Dining & Tipping Practices

Accepting hospitality is polite. Tipping is appreciated in tourist-facing businesses.

Practices

  • Step over ger threshold
  • Use right hand for giving/receiving
  • 5-10% tip in restaurants

Photography Permissions & Restrictions

Ask for permission before photographing individuals, especially nomads.

Photo Etiquette

  • Ask before photographing people
  • Check restrictions in religious sites
  • Strictly forbidden in some areas

Ger & Social Etiquette

Respect traditional ger rules and social interactions.

Behaviors

  • Guests sit on the left (place of honor)
  • Accept offered food/drink
  • Do not point feet at people or sacred items

Taboos & Sensitive Topics

Avoid

  • Whistling indoors
  • Pointing with index finger
  • Touching someone's head

Cultural Sensitivities

  • Be sensitive discussing politics/history
  • Avoid public displays of affection
  • Do not give money directly to beggars

Gender & LGBTQ+ Information

Considerations

  • Mongolian society is generally conservative
  • Public displays of affection are rare
  • Discretion advisable for same-sex couples

Safety Advice

  • Women travelers are typically safe
  • Exercise caution alone at night
  • Advised in any major city

Cultural Awareness

A little research into local customs and a few basic Mongolian phrases are highly valued by locals.

Accessibility Information

Infrastructure limitations exist for travelers with mobility needs.

Infrastructure for Mobility Challenges

Ulaanbaatar's infrastructure is not widely accessible for mobility issues.

Challenges

  • Uneven sidewalks
  • Inconsistent curb cuts and scarce ramps
  • Difficult navigation for wheelchair users

Accessible Attractions & Transportation

Newer buildings may have accessibility, but public transport is generally not equipped.

Access Points

  • Newer buildings, hotels, malls (some ramps/elevators)
  • Older sites, traditional gers (often not accessible)
  • Public buses (not wheelchair accessible)

Visual & Hearing Impairments

Specific services for travelers with visual or hearing impairments are very limited across Mongolia.

Support

  • Limited infrastructure for visual impairments
  • Limited infrastructure for hearing impairments
  • Best to arrange specialized assistance

Resources & Organizations

Contact specialized tour operators or travel agencies for tailored advice.

Recommendations

  • Specialized tour operators
  • Accessible transport arrangements
  • Specialized guides for comfortable travel

Planning Accessibility

For visitors with mobility challenges, contacting specialized tour operators in advance is best for tailored advice and arrangements. Infrastructure in Mongolia is not fully accessible.