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Practical Information

Practical Information

Mexico

Local SIM Cards & Mobile

Telcel has the widest coverage. AT&T Mexico and Movistar also operate. You need your passport for SIM card registration.

Details

  • SIM card cost: approximately 100-200 MXN.
  • Data packages: 200-300 MXN for 3GB-5GB valid 30 days.
  • Often more cost-effective than international roaming.

Internet Access & Wi-Fi

Most hotels, resorts, cafes, and restaurants feature free Wi-Fi, generally reliable for browsing and communication.

Connectivity Facts

  • Limited public Wi-Fi spots exist in parks or plazas.
  • Mobile data is generally reliable in urban areas, leading to constant connectivity.
  • Airalo (eSIM) and Solis Wi-Fi (portable device).

Postal Services

Correos de México, the Mexican postal service, handles postal services. Tourists do not typically use it for quick communication.

Usage Considerations

  • Consider it for sending postcards or small packages.
  • Not for time-sensitive mail.
  • Locations exist in major towns.

Language & Translation

Spanish is the official language. Many locals in hospitality speak English, but outside tourist zones, English is less common.

Translation Aids

  • The Google Translate app has benefit; download Spanish offline pack.
  • Phrasebooks are also helpful.
  • Learning basic Spanish phrases can make interactions better and shows respect. Rosetta Stone.

Important Phrases with pronunciation

Common Greetings & Polite Words

  • Hola (OH-lah) - Hello
  • Gracias (GRAH-see-ahs) - Thank you
  • Por favor (por fah-VOR) - Please
  • Sí / No (see / noh) - Yes / No

Useful Questions & Phrases

  • ¿Cuánto cuesta? (KWAHN-toh KWEHS-tah?) - How much does it cost?
  • ¿Dónde está...? (DOHN-deh eh-STAH...?) - Where is...?
  • Ayuda (ah-YOO-dah) - Help
  • Permiso (pehr-MEE-soh) - Excuse me (to pass by)

Staying Connected

Local SIM cards and reliable Wi-Fi connections make communication simple during your Puerto Vallarta trip.

Business Hours and Schedules

Operating hours in Puerto Vallarta follow a general pattern.

Typical Operating Hours

Banks: Mon-Fri, 9 AM to 4 PM (some Sat until 2 PM). Shops: Mon-Sat, 10 AM to 8/9 PM (some smaller shops close for siesta 2 PM-4 PM). Restaurants: Lunch 1/2 PM, Dinner from 6/7 PM. Museums: 9/10 AM to 5/6 PM (many closed Mon).

Banking Hours & ATMs

ATMs (Cajeros Automáticos) are widely available. Use ATMs inside banks or reputable stores for decreased skimming device risk. Inform your bank of travel plans.

Airport Services

Priority Pass for airport lounge access. Compensair for flight compensation claims.

Religious and Public Holidays

These days can impact business operations and transportation. Banks, government offices, and some businesses may close. Transportation may experience disruptions.

Major Holidays

  • New Year's Day (Jan 1), Constitution Day (Feb 5).
  • Independence Day (Sep 16), Revolution Day (Nov 20), Christmas (Dec 25).
  • Easter (Semana Santa) and Christmas are major holidays with very high crowds.

Seasonal Closures and Limited Schedules

Some smaller businesses or tour operators might lessen hours or close during the low season, from July to October.

Planning Tip

  • Confirm operating status for specific businesses during your travel dates.
  • Low season brings fewer crowds but some reduced services.
  • Peak season (winter) sees full operations and higher visitor numbers.

Payment and Currency

Currency Exchange

  • Mexican Peso (MXN) is the local currency.
  • Exchange money at banks or "casas de cambio."
  • USD may be accepted in tourist areas but at unfavorable rates.

Credit Cards & Cash

  • Major credit cards accepted in hotels and larger restaurants.
  • Cash is king for small purchases, street food, and local shops.
  • Keep small denominations for convenience.

Etiquette and Cultural Norms

Interacting respectfully with local culture enriches your experience.

Greeting Customs

A simple "Hola" or "Buenos días/tardes/noches" is standard. Handshakes are common. Close friends or family may greet with one kiss on the cheek.

Showing Politeness

  • A few words go a long way in showing respect.
  • Smile and make eye contact.
  • Spanish phrases like "por favor" and "gracias" are welcome.

Appropriate Attire

For most of Puerto Vallarta, resort casual wear is fine. Adapt dress for specific settings.

Dress Code Guide

  • Churches/Religious Sites: Cover shoulders and knees.
  • Upscale Restaurants: Smart casual attire.
  • Beaches/Pools: Swimwear is fine, but cover up when in town or shops.

Photography Ethics

Generally, photographing public places and landmarks is fine. Always ask permission before photographing individuals, especially children.

Privacy Considerations

  • Say "¿Puedo sacar una foto?" (Can I take a photo?).
  • Respect their decision if they decline.
  • Some museums or religious sites may prohibit photography.

Gender & LGBTQ+ Information

Machismo can still be present in some traditional areas. Puerto Vallarta is generally progressive and welcoming.

Community Acceptance

  • Puerto Vallarta is one of Mexico's most LGBTQ+-friendly destinations.
  • Zona Romántica has a large and visible gay community.
  • Often referred to as the "San Francisco of Mexico."

Sensitive Topics & Taboos

Discussion Avoidance

  • Avoid discussing controversial politics or religion.
  • Do not engage with or discuss illegal drugs.
  • Public displays of affection are generally acceptable, but overly passionate displays may face disapproval in conservative areas.

Religious Site Conduct

  • Remove hats and speak quietly when visiting churches.
  • Avoid visiting during active services.
  • Dress modestly when visiting religious sites.

Accessibility Information

Mobility Challenges

  • Older areas have challenging infrastructure with cobblestone and uneven sidewalks.
  • Newer areas and resorts are more accessible, with ramps and smoother pavements.
  • Public buses are generally not accessible for wheelchairs.

Accessible Locations

  • The Malecón is relatively flat and accessible.
  • Newer shopping malls and modern resorts often have ramps and elevators.
  • Arrange taxis or ride-sharing, checking for specific accessible vehicles.

Accessibility Support

Limited specialized services are widely advertised. For specific needs, contact individual hotels or tour operators in advance. Local initiatives work to better accessibility citywide.