Kazakhstan
Beeline, Kcell, and Tele2/Altel are major providers. All offer good coverage in Almaty and generally reliable service in major towns.
Kazakh serves as the state language. Russian is an official language and sees wide use. English proficiency is increasing in tourist-oriented businesses.
Important phrases with pronunciation guides (Cyrillic to English transliteration):
Basic phrases for everyday interactions.
For digital connectivity, consider an eSIM from Airalo or a portable WiFi device from Solis Wi-Fi for reliable internet access.
Understand typical operating hours to plan your activities effectively.
Generally open 09:00/10:00 to 19:00/20:00. Shopping malls often stay open later, sometimes until 22:00.
Lunch service typically starts around 12:00, dinner from 18:00. Many stay open until late evening (23:00-midnight), and some cafes open early for breakfast.
Museums and Galleries typically operate 10:00 to 17:00/18:00, often closed on Mondays. Banks open weekdays, usually 09:00/10:00 to 17:00/18:00.
Kazakhstan observes several public holidays. Services and business hours may be reduced or closed on these days.
These holidays often feature large celebrations and cultural events.
Mountain attractions like Medeu, Shymbulak, and Big Almaty Lake may have reduced access or specific operating hours during off-peak seasons, like late autumn or early spring thaw.
Engage respectfully with Almaty's diverse culture and traditions.
Handshakes are common among men, often firm. Women may shake hands with other women or just nod. Use formal address (Siz in Kazakh, Vy in Russian) for strangers or elders.
Photography is generally permitted in public spaces. Always ask for permission before taking photos of individuals.
Wait until offered food or drink. It is polite to accept.
Be mindful of cultural sensitivities. Public displays of affection are generally discreet.
Carry small denominations of Kazakhstani Tenge (KZT). Many smaller shops, kiosks, and public transport drivers prefer cash, and often struggle with larger notes. For flight compensation, consider Compensair.
