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Communication in Jordan

Communication in Jordan

Jerash And The North, Jordan

Local SIM Cards & Internet

Main mobile providers are Zain, Orange, and Umniah. Purchase a local SIM card upon arrival at Queen Alia International Airport (AMM) or any mobile shop in major cities like Amman and Jerash town.

Connectivity Details

  • Plans are inexpensive, around 10-15 JOD for data and local calls. Passport needed for registration.
  • Wi-Fi is widely available in hotels, cafes, and restaurants in Jerash and Amman.
  • Local SIM with data is suggested for constant connectivity.

Language & Translation

Arabic is the official language. English is widely spoken in tourist areas, hotels, and by younger generations.

Translation Aids

  • Road signs and attraction signs are in both Arabic and English.
  • The Google Translate app is a valuable tool; download offline Arabic.
  • Jordan Post offices are available, but tourists do not use them frequently.

Essential Arabic Phrases

Phrases with Pronunciation

  • Hello: Marhaba (mar-HAH-bah)
  • Thank you: Shukran (SHOO-kran)
  • Please: Min fadlak (for male) / Min fadlik (for female)

More Helpful Phrases

Continue building your basic Arabic vocabulary for smoother interactions.

Daily Vocabulary

  • Yes: Na'am (NAH-am)
  • No: La (LAH)
  • How much?: Kam? (KAM)

Practical Communication Aids

Dining & Etiquette Phrases

  • Water: Mai (MY)
  • Delicious (for food): Tayeb (TIE-yeb)
  • Excuse me/Sorry: Afwan (AF-wan)
  • Goodbye: Ma'a Salama (mah-ah SAH-lah-mah)

Digital Tools

  • Portable Wi-Fi devices. Solis Wi-Fi is a retailer.
  • eSIM providers. Airalo for travelers.
  • Language learning platforms. Rosetta Stone for deeper learning.
  • Download offline Arabic language pack before your trip.

Communication Tip:

A local SIM card with a data plan is suggested for constant connectivity. This aids navigation apps, translation tools, and staying in touch without relying solely on Wi-Fi hotspots.

Business Hours & Schedules

Here's a guide to typical operating hours for businesses and services in Jordan.

Shop Hours

Generally open from around 9 AM to 9 PM, though some smaller shops might close for a midday break.

Restaurant Hours

Open throughout the day, often from morning until late evening, some even until midnight or beyond.

Bank Hours

Typically open Sunday to Thursday, from approximately 8:30 AM to 3:00 PM. Larger branches in Amman may have longer hours.

Banking & ATMs

ATMs are readily available in Jerash town, typically near banks or in central areas. You find ATMs at the Jerash archaeological site entrance too.

Accessing Funds

  • Withdraw local currency with ease.
  • Central locations in Jerash town for convenience.
  • Plan your banking needs around typical business hours.

Holidays & Closures

Businesses may have reduced hours or close during major Islamic holidays like Eid al-Fitr and Eid al-Adha. Dates vary annually as they follow the lunar calendar.

Holiday Impact

  • Christian holidays like Christmas and Easter are observed by the Christian community.
  • National holidays, like Independence Day (May 25th), can impact public transport and attraction hours.
  • Check official websites or call ahead for opening hours, especially during holidays.

Seasonal Schedules

General Operating

  • Most large tourist attractions maintain regular hours.
  • Jerash archaeological site generally stays open daily.
  • Small businesses might close for short periods during major holidays.

Low Season Notes

  • Limited schedules possible during low tourist season.
  • Verify opening hours by calling ahead or checking official websites.
  • Priority Pass access for airport lounges.

Planning Ahead:

Check a current calendar for public and religious holiday dates before your trip, as they can impact local services and transport.

Etiquette & Cultural Norms

Be mindful of local customs and traditions to make your interactions respectful and enjoyable.

Greeting Customs

Handshakes are common between people of the same gender. Men may hug or kiss cheeks with other men; women with other women.

Interacting with Locals

  • For initial introductions or with people of the opposite gender, a polite nod or "Marhaba" is appropriate.
  • Accept hospitality; if offered tea or coffee, accept gracefully.
  • Learning a few basic Arabic phrases, like "Marhaba" and "Shukran," shows respect.

Attire & Photography

Modest dress is suggested throughout Jordan, especially for women (shoulders and knees covered).

Visual Sensitivities

  • For religious sites, conservative dress is needed; women should cover hair, men wear long trousers.
  • Photography is generally fine at tourist sites.
  • Always ask permission before taking photos of people, especially women.

Dining & Privacy

Always use your right hand for eating, greeting, and exchanging money, as the left hand is considered unclean.

Important Reminders

  • Do not point the soles of your feet at someone or use your feet to move objects.
  • Avoid photographing military or government installations.
  • Be mindful of signs indicating "no photography."

Sensitive Topics & PDA

Avoid discussing politics or religion unless invited by a close acquaintance and you feel comfortable.

Discretion is Best

  • Public displays of affection are generally frowned upon for all couples.
  • Jordan is a conservative society; same-sex relationships are not widely accepted publicly.
  • Solo female travelers: Generally safe, but be mindful of customs and avoid walking alone in poorly lit areas at night.

Cultural Warnings

Critical Reminders

  • Do not disturb worshippers at religious sites.
  • Respect people's privacy and right to decline being photographed.
  • Avoid giving money directly to children begging; support legitimate charities instead.

Animal Welfare

  • Do not support activities that show animal cruelty or exploitation.
  • Report animals in distress to local authorities or welfare organizations.
  • Avoid public displays of affection.

Religious Site Guidelines

Mosques & Sacred Places

  • Remove your shoes before entering mosques.
  • Be quiet and respectful inside.
  • Women should cover their hair with a scarf.

General Respect

  • Other religious sites may have specific rules; watch for signs.
  • Keep your voice low in sacred spaces.
  • Follow all posted rules and guidelines.

Mindful Travel:

Adhering to local customs shows respect and can lead to more genuine and positive interactions with Jordanian people.

Accessibility Information

Travelers with mobility challenges or other special needs might find Jordan's infrastructure presents some barriers. Planning ahead is advised.

Mobility Infrastructure

Jordan's infrastructure, including many of its ancient sites like Jerash, generally lacks full accessibility features.

Jerash Site Access

  • The ancient site has uneven terrain, loose gravel, steep inclines, and numerous steps.
  • Wheelchair access is very limited.
  • Some flat areas might be accessible with robust assistance.

Accessible Transport & Hotels

Newer, higher-end hotels in Amman may have accessible rooms and facilities.

Getting Around

  • Public mini-buses (servees) are not generally wheelchair accessible.
  • Private taxis or specially adapted vehicles are necessary for full accessibility.
  • Arrange private transport in advance with a reputable tour operator.

Services for Sensory Impairments

Specialized services for travelers with visual or hearing impairments are limited.

Travel Companionship

  • Travel with a companion for assistance with navigation and communication.
  • Plan specific needs with tour operators or hotels.
  • Consider bringing personal communication aids.

Information Resources

Research specific hotels or tour operators that advertise accessibility features.

Confirming Facilities

  • Contact them directly to confirm facilities meet your specific needs.
  • Get detailed information about ramps, elevators, and accessible routes.
  • Detailed planning ahead improves travel experience.

Accessibility Note:

Independent navigation for wheelchair users is difficult throughout much of the Jerash archaeological site due to uneven terrain and steps.