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Practical Information

Practical Information

West Of Tokyo, Japan

Communication

Staying connected and communicating effectively in Japan. Tourist SIM cards (data-only) are at major airports and electronics stores. Pocket Wi-Fi offers constant connectivity for multiple devices.

Options for Connectivity

  • Local SIM cards: Available at airports or online.
  • Pocket Wi-Fi: Reliable for groups, pre-bookable.
  • Public Wi-Fi: Growing availability via "Japan Connected-free Wi-Fi" app.

Language & Translation

Japanese is the official language. English ability varies. Tourist-oriented businesses often have some English speakers. Learning basic phrases is respectful.

Translation Tools

  • Google Translate app: Offline and camera translation.
  • Japanese Phrasebook: A useful companion.
  • Basic Phrases: "Konnichiwa," "Arigato gozaimasu," "Sumimasen."

Business Hours

Typical operating times for various establishments. Shops usually operate from 10:00 AM to 7:00 or 8:00 PM. Restaurants have distinct lunch and dinner services.

General Schedules

  • Shops: 10:00 AM - 7:00/8:00 PM.
  • Restaurants: Lunch (11 AM-2 PM), Dinner (5-9 PM).
  • Attractions/Museums: 9/10 AM - 5/6 PM (check specific days).

Money & Banking

Banks generally operate from 9:00 AM to 3:00 PM on weekdays. ATMs at Japan Post Bank (post offices) and 7-Eleven convenience stores are most reliable for international cards, available 24/7.

ATM Access

  • 7-Eleven ATMs accept international cards.
  • Japan Post Bank ATMs also reliable.
  • Cash is often preferred in smaller establishments.

Special Considerations

Holidays & Closures

  • Public holidays (Golden Week, Obon, New Year) mean crowds.
  • Some smaller businesses may close or have reduced hours.
  • Weather events (typhoons, heavy snow) or volcanic activity can limit services.
  • Always verify current operating status before your visit.

Tipping & Customs

  • Tipping is not customary and can cause confusion.
  • Remove shoes indoors (homes, ryokan, temples, some restaurants).
  • No eating/drinking while walking (except festival stalls).
  • Keep conversations low on public transport.

Stay Connected

For reliable communication, consider an eSIM from Airalo or a portable Wi-Fi device from Solis Wi-Fi. Improve your Japanese before you go with Rosetta Stone.

Etiquette & Cultural Norms

Respect local customs to create positive experiences during your visit to Japan.

Greetings

A slight bow is a customary greeting. "Konnichiwa" (good day) is standard and widely understood.

Attire

Generally casual for sightseeing. Neat and modest dress is appreciated. Remove shoes when entering homes, some ryokan, temples, and shrines.

Photography

Generally permitted in public areas. Avoid photographing people without permission. Look for "no photo" signs at museums or private sites.

Dining Practices

Tipping is not customary. Slurping noodles is common. Never stick chopsticks vertically into your rice bowl or pass food directly between chopsticks.

Table Manners

  • No tipping needed.
  • Slurping noodles shows enjoyment.
  • Avoid chopstick taboos.

Taboos & Sensitivities

Avoid loud conversations on public transport. Do not point with your finger; use an open hand. Do not eat or drink while walking (outside of festivals).

Social Norms

  • Keep voices down on trains.
  • Gesture with an open hand, not a finger.
  • Avoid loud nose blowing in public.

Airport Services

Lounge Access

  • Enhance your airport experience.
  • Independent lounge access worldwide.
  • Comfort before or after flights.

Flight Compensation

  • Compensation for delays or cancellations.
  • Assistance with denied boarding.
  • Service for receiving compensation.

Travel Enhancements

For comfortable airport waits, explore Priority Pass. For flight disruptions, Compensair assists with compensation claims.

Accessibility Information

For travelers with mobility challenges, planning around Hakone's accessibility points helps.

Infrastructure

Major train stations in Japan, including Hakone, often have elevators and accessible restrooms. Newer trains and buses feature accessible designs for easier travel.

Transport Access

  • Elevators at many train stations.
  • Accessible restrooms widely available.
  • Newer transport designs for accessibility.

Accessible Sites

The Hakone Ropeway and Hakone Sightseeing Cruise generally provide accessibility for wheelchairs. Many museums, like the Hakone Open-Air Museum, have ramps and elevators.

Attractions for All

  • Hakone Ropeway is accessible.
  • Sightseeing Cruise welcomes wheelchairs.
  • Many museums feature ramps.

Challenges

Navigating large outdoor areas at museums might present challenges. Older ryokan or smaller establishments might have stairs and traditional layouts not wheelchair-friendly.

Points to Note

  • Outdoor museum navigation might be difficult.
  • Traditional ryokan may have limited access.
  • Smaller shops might not be fully accessible.

Support Resources

Dedicated services for tourists with visual or hearing impairments are limited, but Japan generally has clear public signage (often in English) and a helpful public.

Guidance

  • Public signage often includes English.
  • Japanese public is generally helpful.
  • Consult specific attraction websites or travel guides for detailed information.

Important Notes

Prior Planning

  • Always check specific venue accessibility.
  • Confirm wheelchair access for older sites.
  • Consider route challenges and alternatives.

Stay Informed

  • Contact attractions directly for details.
  • Review Japanese accessibility travel guides.
  • Utilize online resources for planning.

General Considerations

Public Behavior

  • Maintain quiet on public transit.
  • Avoid pointing with a single finger.
  • No loud phone conversations in public.

Onsen Etiquette

  • Onsen baths are typically gender-segregated.
  • Shower thoroughly before entering the communal bath.
  • No swimming in onsen, just soaking.

Seamless Accessibility

While Japan continues to enhance accessibility, a little research beforehand ensures a smoother journey for all travelers.

Local Customs & Etiquette

Respectful engagement with local customs enriches your travel experience in Hakone.

General Manners

A slight bow shows respect. "Konnichiwa" is a common greeting. Always take off your shoes when entering homes, many ryokan, temples, shrines, and traditional restaurants. Look for designated shoe areas or signs.

Behaviors

  • Remove shoes indoors.
  • Bow slightly when greeting.
  • Keep conversations low on public transport.

Dining Etiquette

Tipping is not customary in Japan. Slurping noodles is fine and shows enjoyment. Never stick chopsticks upright in your rice bowl, and do not pass food directly between chopsticks.

Food Norms

  • No tipping.
  • Slurp noodles to show enjoyment.
  • Avoid specific chopstick taboos.

Photography Ethics

Photography is generally allowed in public areas and most tourist sites. Always ask permission before photographing individuals, notably children. Be mindful of privacy in residential areas.

Visual Respect

  • Ask before taking photos of people.
  • Be especially careful with children.
  • Respect "no photo" signs at sites.

Cultural Sensitivities

Avoid loud conversations on public transport. Do not point with your finger; use an open hand to gesture. Do not eat or drink while walking, except at specific festival stalls. Avoid blowing your nose loudly in public.

General Guidelines

  • Limit phone calls on trains.
  • Gesture with an open palm.
  • Be mindful of public hygiene.

Religious Site Etiquette

Approach shrines and temples with reverence. Maintain quiet and a respectful demeanor. Remove hats inside temple/shrine buildings. Follow specific rules for worship or entering sacred spaces, such as purifying your hands and mouth at the Temizuya (water basin) before entering a shrine.