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Communication

Communication

Okinawa And The Southwest Islands, Japan

Local Connectivity

Japan's main mobile providers are NTT Docomo, au (KDDI), and SoftBank.

Connectivity Options

  • Tourist SIMs: Data-only SIMs at Naha Airport or electronics stores.
  • eSIMs: Digital SIMs from providers like Airalo.
  • Pocket Wi-Fi: Portable devices from Solis Wi-Fi or airport rentals.

Internet Access

Free Wi-Fi is available in many locations.

Wi-Fi Availability

  • Free Wi-Fi: Naha Airport, hotels, cafes, restaurants, public spaces.
  • Convenience Stores: Many offer free Wi-Fi for registered users.
  • Mobile Data: Tourist SIMs or Pocket Wi-Fi reliable for consistent access.

Language Support

Japanese is the official language. English proficiency varies, being more common in tourist-oriented businesses.

Translation Tools

  • Google Translate app: Excellent for real-time translation of text and voice.
  • Phrasebook: Helpful for basic interactions and common phrases.
  • Rosetta Stone: Consider a language learning platform like Rosetta Stone for pre-trip preparation.

Essential Phrases

Common Greetings & Requests

  • Hello: Konnichiwa (こんにちわ)
  • Thank you: Arigato gozaimasu (ありがとうございます)
  • Excuse me/Sorry: Sumimasen (すみません)

More Phrases

Basic Responses

  • Yes: Hai (はい)
  • No: Iie (いいえ)
  • Please: Onegaishimasu (お願いします)
  • How much?: Ikura desu ka? (いくらですか?)

Travel Phrases

  • Do you speak English?: Eigo ga hanasemasu ka? (英語が話せますか?)
  • I don't understand: Wakarimasen (分かりません)
  • Delicious: Oishii desu (おいしいです)
  • Post offices: Look for the red 〒 symbol.

Stay Connected

For consistent internet, consider a tourist SIM or pocket Wi-Fi. It supports your navigation and communication needs.

Business Hours & Schedules

Navigating daily operating hours in Naha.

Shops Retail

Generally 10:00 AM to 9:00 PM. Department stores may close around 8:00 PM.

Restaurants

Lunch 11:30 AM to 2:00 PM; Dinner 5:00 PM to 10:00 PM (last orders around 9:00 PM). Izakayas close later.

Convenience Stores

Many are 24/7, providing food, drinks, and ATMs at any time.

Attractions & Museums

Typically open from 9:00 AM to 5:00 PM or 6:00 PM.

Operational Information

  • Often have one closing day per week (Monday/Wednesday).
  • Check specific opening days and times for each attraction.
  • Most major tourist attractions stay open during public holidays.

Banking & ATMs

Access to financial services is widespread.

Access Points

  • Banks: Weekdays from 9:00 AM to 3:00 PM.
  • ATMs: Widely available at convenience stores, post offices, bank branches.
  • 7-Eleven ATMs: Often 24/7 and accept international cards reliably.

Holiday & Seasonal Impact

Public Holidays

  • Golden Week (early May)
  • Obon (mid-August)
  • New Year (late December-early January)

Seasonal Closures

  • Smaller beachside businesses may close in winter.
  • Typhoon season may impact outdoor operators.
  • Always check specific places in advance.

Airport Services

Naha Airport has facilities to serve travelers' needs before or after flights.

Lounge Access

Independent airport lounge access is available for frequent travelers with Priority Pass.

Flight Compensation

A service helps customers get compensation for flight delays or cancellations: Compensair.

Plan Ahead

During major holidays, businesses may close or have reduced hours. Banks and government offices generally close. Expect larger crowds at tourist spots.

Etiquette & Cultural Norms

Showing respect for local customs in Naha.

Social & Personal Interactions

A slight bow is customary when greeting someone. A simple nod or a spoken "Konnichiwa" (hello) works well for tourists.

Customary Practices

  • Greeting: A slight bow or "Konnichiwa."
  • Attire: Casual attire is generally acceptable in Naha.
  • Modest dress (shoulders/knees covered) appreciated at shrines/temples.

Dining & Socializing

Tipping is not expected or customary in Japan.

Mealtime Manners

  • Slurping noodles: Acceptable and shows enjoyment.
  • Chopsticks: Do not stick vertically in rice. Do not pass food between.
  • Drinking: Wait for "Kanpai!" (Cheers!) before starting.

Photography & Public Behavior

It is polite to ask permission before photographing people, especially children.

Social Cues

  • Check for "no photography" signs at sites.
  • Respect privacy in residential areas.
  • Do not litter; carry a small bag for trash.

Sensitive Topics & Taboos

Cultural Sensitivities

  • Tattoos: May be viewed with suspicion; discreet coverage is wise.
  • Loudness: Avoid excessively loud conversations in public.
  • Public Displays of Affection: Keep to a minimum.

Important Considerations

Footwear Protocol

  • Remove shoes when entering homes, some restaurants, all temples/shrines.
  • Look for shoe racks at entrances.
  • Avoid eating or drinking while walking in public.

Religious Site Customs

  • Dress modestly (shoulders and knees covered).
  • At shrines, purify at the temizuya (fountain).
  • Bow twice, clap twice, make a wish, bow once at shrines.

Diversity & Inclusion

Gender Considerations

  • No significant restrictions on attire or behavior based on gender for tourists.
  • Public restrooms are widely available.
  • Family-friendly facilities are common in public spaces.

LGBTQ+ Information

  • Naha has introduced partnership certificates for same-sex couples.
  • Public displays of affection are generally uncommon for any couples.
  • Some LGBTQ+-friendly venues exist, especially in the Matsuyama area.

Accessibility Information

Navigating Naha with accessibility in mind.

Infrastructure for Mobility

Naha is generally more accessible due to newer infrastructure.

Features

  • Monorail (Yui Rail): Highly accessible with elevators, escalators.
  • Buses: Some newer buses are low-floor and wheelchair-accessible.
  • Sidewalks: Main tourist areas like Kokusai-dori generally have good sidewalks.

Accessible Attractions

Several attractions in Naha offer good accessibility.

Remarkable Accessible Venues

  • Shuri Castle Park: Much of the park is accessible with elevators and ramps.
  • Okinawa Prefectural Museum & Art Museum: Fully accessible.
  • Naha Airport: Well-equipped with accessible facilities.

Sensory Impairment Support

Support for visual or hearing impairments is developing.

Available Resources

  • Tactile paving: Some public buildings and monorail stations have it.
  • Braille/Sign language: Not universally available, but found at major institutions.
  • Audio guides: Available at some museums and attractions.

General Accessibility

Older, narrower streets may present challenges.

Considerations

  • Tsuboya Pottery District: May have uneven surfaces or steps.
  • Public Facilities: Modern venues generally have ramps, elevators, accessible restrooms.
  • Look for the international accessibility symbol (車椅子, kuruma isu).

Support Resources

The Japan Accessible Tourism Center (JATC) provides information and support for travelers with disabilities.