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Practical Information

Practical Information

Kyushu, Japan

Communication

Japan's major mobile providers are NTT Docomo, au, and SoftBank. Tourist SIMs and eSIMs utilize their networks, granting reliable coverage. Data-only SIMs and Pocket Wi-Fi are popular for mobile data. eSIMs offer convenience; activate them without a physical SIM card via providers like Airalo.

Connectivity Options

  • Purchase local SIM cards online or at airports.
  • Rent a Pocket Wi-Fi device for consistent internet.
  • Public Wi-Fi available at airports, stations, and convenience stores.

Language & Translation

Japanese is the main language. English proficiency varies. Staff at major tourist facilities and larger hotels may speak some English. In smaller shops and restaurants, English is less common.

Translation Resources

  • Use translation apps like Google Translate or DeepL with offline features.
  • Carry a Japanese phrasebook for quick reference.
  • Consider language learning with Rosetta Stone.

Business Hours & Schedules

Most retail shops operate from 10:00 AM to 8:00 PM. Restaurants offer lunch from 11:00 AM to 2:00 PM and dinner from 5:00 PM to 10:00 PM. Convenience stores generally operate 24/7. Tourist attractions are typically open from 9:00 AM to 5:00 PM, often closed on Mondays.

Banking & ATMs

  • Banks open weekdays 9:00 AM to 3:00 PM.
  • ATMs are widely available at convenience stores and post offices, often 24/7.
  • Check for public holidays, which close banks and government offices.

Airport Services

Airport services aim to offer comfort and convenience. For flight disruptions, compensation Compensair assists with delays, cancellations, or denied boarding.

Lounge Access & Compensation

  • Priority Pass grants lounge access for frequent travelers.
  • Assistance with flight delay or cancellation compensation.
  • Check local advisories for outdoor attractions like Mount Aso due to weather or volcanic activity.

Etiquette & Cultural Norms

General Conduct

  • Bowing is the standard Japanese greeting. A slight nod is appreciated.
  • Modest casual wear suits most situations.
  • Remove shoes when entering homes, ryokans, or tatami rooms.
  • Always seek permission before photographing people.

Dining & Social Spaces

  • Tipping is not customary and sometimes considered impolite.
  • Do not eat or drink while walking on the street, except in specific street food areas.
  • Avoid loud conversations or excessive noise in public spaces.
  • Public displays of affection are rare and may draw attention.

Travel Tip: Basic Japanese Phrases

Learning a few phrases elevates your interactions. "Konnichiwa" (Hello), "Arigato gozaimasu" (Thank you), "Sumimasen" (Excuse me/Sorry), and "Oishii desu" (Delicious) are great starting points.

Accessibility Information

Kumamoto aims for accessibility for travelers with mobility challenges, though some historical sites and older infrastructure may present limitations.

Infrastructure

Major train stations and airports include elevators, escalators, and accessible restrooms. Newer public buses and trams often offer low floors.

Accessible Sites

Kumamoto Castle's new structures and pathways feature improved accessibility. Suizenji Garden's main paths are generally flat and navigable.

Transport

JR Kumamoto Station is largely accessible. The Shiro Meguri Loop Bus often features accessible vehicles.

Visual Impairments

Tactile paving (raised textured surfaces) for the visually impaired is common in train stations, public buildings, and on sidewalks in urban areas.

Guidance

  • Information in Braille is less common.
  • Follow tactile paving for navigation.
  • JNTO provides general accessibility information.

Hearing Impairments

Sign language interpreters are rare for general public services, though some major hospitals or official institutions may have access to them for specific needs.

Support & Resources

  • Inquire about interpreter availability for specific needs.
  • Kumamoto City Tourist Information Center assists with local details.
  • They offer maps highlighting accessible paths and facilities.

Resources & Organizations

National Resources

  • Japan National Tourism Organization (JNTO) provides general accessibility information.
  • Their website is a good starting point for travel planning.
  • Contact them for broader insights into accessible travel in Japan.

Local Assistance

  • Kumamoto City Tourist Information Center offers specific local details.
  • Located at JR Kumamoto Station and Kumamoto Kotsu Center.
  • Contact them upon arrival or in advance for tailored needs.

Accessibility in Kumamoto

While efforts continue to improve accessibility, some older areas might still pose challenges. Planning ahead and contacting local information centers are recommended.

Language Essentials

Knowing a few phrases can greatly enrich your travel experience in Kumamoto.

Common Greetings

These phrases serve as a polite way to start interactions throughout your day.

Daily Expressions

  • Hello (general): Konnichiwa (Koh-nee-chee-wah)
  • Good morning: Ohayo gozaimasu (Oh-hah-yoh goh-zah-ee-mas)
  • Good evening: Konbanwa (Kohm-bahn-wah)

Polite Phrases

These expressions convey politeness and gratitude, important in Japanese culture.

Showing Courtesy

  • Thank you: Arigato gozaimasu (Ah-ree-gah-toh goh-zah-ee-mas)
  • Excuse me/Sorry: Sumimasen (Sue-mee-mah-sen)
  • Please: Onegai shimasu (Oh-neh-gah-ee shee-mas)

Common Responses

Basic affirmative and negative responses for everyday conversations.

Simple Answers

  • Yes: Hai (Hah-ee)
  • No: Iie (Ee-eh)
  • I don't understand: Wakarimasen (Wah-kah-ree-mah-sen)

Traveler's Phrases

Phrases to help you with dining, shopping, and general inquiries.

Practical Sayings

  • Delicious: Oishii desu (Oh-ee-shee des)
  • How much is this?: Kore wa ikura desu ka? (Koh-reh wah ee-koo-rah des kah?)
  • Do you speak English?: Eigo o hanasemasu ka? (Eh-ee-goh oh hah-nah-seh-mas kah?)

Important Tips for Communication

Body Language

  • Do not point with your finger; use an open hand to gesture.
  • Do not blow your nose loudly in public; use tissues discreetly.
  • Avoid discussing sensitive topics like World War II with strangers.

Public Decorum

  • Maintain quiet behavior in public transport and quiet zones.
  • Always ask for permission before photographing children.
  • Japan is very safe for all travelers, including LGBTQ+ individuals.

Pronunciation Guide

Common Phrases

  • Goodbye: Sayonara (Sah-yoh-nah-rah)
  • Cheers!: Kanpai! (Kahn-pah-ee)
  • Casual Goodbye: Ja ne (Jah neh) or Mata ne (Mah-tah neh)

Dining Phrases

  • Before eating: Itadakimasu
  • After eating: Gochisousama deshita
  • Chopstick manners: Avoid sticking chopsticks upright in rice.

Takeaways

Embrace translation apps and pocket Wi-Fi for seamless communication. Familiarize yourself with basic phrases and cultural norms for respectful interactions. Be mindful of business hours and holiday closures.

Local Customs & Etiquette

Greeting Customs

Bowing is the standard Japanese greeting and a sign of respect. For tourists, a slight nod of the head typically suffices and garners appreciation.

Interaction Guidelines

  • A slight head nod offers a respectful gesture.
  • Handshakes are not traditional but accepted if offered.
  • Do not initiate a handshake unless certain it is appropriate.

Appropriate Attire

Japan generally maintains a conservative approach to dress. Modest casual wear generally suits most situations and conveys respect.

Dress Code Considerations

  • For religious sites, modest dress (shoulders and knees covered) is suggested.
  • Public bathing in onsen calls for nudity in gender-segregated communal baths.
  • Remove shoes when entering homes, ryokans, or tatami-matted rooms.

Dining & Tipping

Tipping is not customary in Japan and can sometimes seem confusing or even impolite. Service charges sometimes surface included in bills at higher-end establishments.

Etiquette Details

  • Use phrases like "Itadakimasu" (before eating) and "Gochisousama deshita" (after eating).
  • Observe chopstick manners; avoid sticking them upright in rice.
  • Do not leave tips for staff.

Photography & Taboos

Always ask for permission before taking photos of people, especially children. Look for "No Photography" signs (No Photo or Satsuei Kinshi) in restricted areas.

Considerations

  • Respect privacy; do not photograph private residences without consent.
  • Do not blow your nose loudly in public; use tissues discreetly.
  • Avoid loud conversations or excessive noise in public spaces.

Religious Site Etiquette

Dress & Hats

Dress modestly with shoulders and knees covered. Remove your hat when entering main halls or sacred areas.

Silence & Rituals

Silence mobile phones and avoid talking loudly. Observe and respectfully participate in rituals like purification at temizuya.

Photography

Photography may find restrictions in certain sacred areas or inside temple/shrine buildings. Look for signs.

Cultural Sensitivity

Cultural sensitivity shapes your interactions with locals positively. Embrace learning basic Japanese phrases, follow local etiquette, and respect privacy and religious practices.