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Practical Information

Practical Information

Umbria And Le Marche, Italy

Communication

Italy boasts excellent mobile coverage. Major providers include TIM, Vodafone, and WindTre.

Staying Connected

  • Purchase prepaid SIM cards at official stores or "tabaccherie".
  • Consider an eSIM from Airalo for digital activation.
  • Portable Wi-Fi devices from Solis Wi-Fi an option.

Internet Access & Wi-Fi

Hotels, B&Bs, cafes, and restaurants often free Wi-Fi for guests.

Wi-Fi Availability

  • Most accommodations free Wi-Fi.
  • Many cafes/restaurants free Wi-Fi.
  • Mobile data (local SIM/eSIM) often the most reliable.

Postal Services

Poste Italiane (the Italian Post Office) postal services. Find post offices in Assisi and Santa Maria degli Angeli.

Mail & Stamps

  • Post offices readily available.
  • Stamps ("francobolli") purchasable at "tabaccherie".
  • Send postcards home from Assisi.

Language Barriers & Resources

Official language: Italian. English widely spoken in tourist-oriented businesses.

Bridging Languages

Important Phrases with Pronunciation

Basic Greetings & Courtesy

  • Hello: Ciao (informal), Salve (formal)
  • Good morning: Buongiorno
  • Good evening: Buonasera
  • Goodbye: Arrivederci (formal), Ciao (informal)

Helpful Phrases for Travelers

  • Please: Per favore
  • Thank you: Grazie
  • You're welcome: Prego
  • Do you speak English?: Parla inglese?

Language Tip

Learning a few basic Italian phrases demonstrates respect and can greatly enrich your interactions.

Business Hours & Schedules

This section outlines typical operating hours and holiday considerations for various businesses.

Shops

Generally 9/10 AM to 1 PM, then 3:30/4 PM to 7:30/8 PM. Many close Sundays, often Monday mornings.

Restaurants

Lunch 12:30 PM - 2:30 PM. Dinner from 7:30 PM. Many close between lunch and dinner.

Museums/Attractions

Hours vary widely. Check specific times online or at the tourist office before visiting.

Banking & ATMs

Banks open Monday-Friday, typically 8:30 AM to 1:30 PM and short afternoon session 2:30 PM to 4:00 PM.

Accessing Funds

  • Banks have limited hours.
  • ATMs ("Bancomat") widely available 24/7.
  • Credit cards widely accepted in most places.

Holidays & Seasonal Changes

Services may reduction or closure on national public holidays. Seasonal closures happen.

Planning Around Closures

  • National holidays: Jan 1, Easter Mon, Apr 25, May 1, Jun 2, Aug 15, Nov 1, Dec 8, 25, 26.
  • Many Italians take extended holidays around Ferragosto (Aug 15).
  • Some smaller businesses close for annual break in winter (Jan-Feb).

Airport Services

Airport Lounges

  • Priority Pass for airport lounge access.
  • A comfortable waiting experience.
  • Food, drinks, and Wi-Fi available.

Flight Compensation

  • Compensair helps with flight issues.
  • Compensation for delays, cancellations, denied boarding.
  • A service to travelers when plans disrupt.

Advance Planning

Always check operating hours and public holiday schedules for specific places before visiting. This prevents disappointment.

Etiquette & Cultural Norms

Your actions reflect a broad understanding and appreciation for local customs.

Greeting Customs

Always use "Buongiorno" (good morning) until early afternoon, then switch to "Buonasera" (good evening).

Polite Interactions

  • Use "Ciao" only with people you know well.
  • Polite to greet shopkeepers and staff entering/leaving.
  • Be polite and patient with locals.

Appropriate Attire

Modest dress required for churches and religious sites (shoulders and knees covered).

Dressing Respectfully

  • Shoulders covered for both men and women.
  • Knees covered for both men and women.
  • Italians generally dress well, even casually.

Dining & Tipping Practices

Meals are social events. Focus on quality over quantity. Tipping is not mandatory but appreciated.

Mealtime Customs

  • Take your time when dining.
  • Small tips (a few euros) for good service.
  • "Coperto" or service charge may appear on bill.

Photography Permissions

Respect when taking photos. Generally allowed in public spaces, but restrictions apply in religious sites.

Photo Rules

  • No flash photography in most churches.
  • Ask for permission before photographing individuals.
  • Always look for "no photography" signs.

Taboos & Sensitive Topics

Behavior to Avoid

  • Avoid overly loud conversations in public.
  • Littering is frowned upon.
  • Public intoxication uncommon and disapproved.

Social Sensitivities

  • Italy generally socially conservative, especially smaller towns.
  • Public displays of affection may attract attention.
  • Exercise discretion out of respect for local customs.

Accessibility Information

Mobility Challenges

  • Assisi's historic center steep hillside.
  • Numerous cobblestone streets, steps, narrow alleys.
  • Challenging for wheelchair users or limited mobility.

Accessible Attractions

  • Basilica of Saint Francis: Lower Basilica and crypt accessible via ramps and elevators.
  • Some public buses (Line C) wheelchair accessible.
  • Designated accessible parking in paid lots outside ZTL.

Accessibility Advice

Research specific sites and contact them directly for up-to-date accessibility details. Websites specializing in accessible travel for Italy (e.g., AccessibleItaly.com) offer guidance. Planning routes carefully, focusing on accessible areas, remains recommended.

Local Customs & Etiquette

Your presence and behavior can reflect a broad understanding and appreciation for local customs and traditions.

Social Interactions

A simple 'Buongiorno' or 'Grazie' goes a long way. Make an effort to use basic Italian phrases.

Engaging with Locals

  • Politeness and patience appreciated.
  • Respect queues and wait your turn.
  • Ask permission before photographing individuals.

Religious Site Etiquette

Maintain reverence in churches. Modest dress (shoulders and knees covered) important.

Conduct in Sacred Spaces

  • Speak quietly or in hushed tones.
  • Turn off or silence mobile phone.
  • Avoid interrupting religious services.

Gender Considerations

Italy generally socially conservative, especially in smaller, religiously significant towns.

Social Norms

  • Public displays of affection, especially same-sex, may attract attention.
  • Exercise discretion out of respect for local customs.
  • LGBTQ+ rights recognized in Italy.

Tipping Practices in Detail

While tipping is not a strong tradition as in some other countries, a small gesture appreciated for good service.

Gratuity Guide

  • Round up the bill at cafes.
  • Leave a few euros for restaurant service.
  • Small tip for hotel staff if services satisfactory.

Essential Local Phrases

Dining Out

"Il conto, per favore." (The bill, please.)

Shopping

"Quanto costa?" (How much is it?)

Directions

"Dov'è...?" (Where is...?)

Final Tips

Remember to stay hydrated, especially during warmer months. Carry a small phrasebook or use a translation app for easier communication.