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Staying Connected

Staying Connected

Israel And The Palestinian Territories

Mobile Connectivity

Staying connected is simple with various options for mobile service and internet access.

SIMs & Wi-Fi

  • Local SIM cards: Pelephone, Cellcom, Partner, Golan Telecom, Hot Mobile available at TLV airport or phone stores.
  • ESIMs: Airalo offers digital activation for compatible phones.
  • Free Wi-Fi is common in hotels, restaurants, cafes, and public areas.

Language & Support

Overcome language barriers with helpful tools and widely spoken English.

Language Resources

  • Hebrew and Arabic are official languages.
  • English is widely spoken, especially in tourist areas.
  • Rosetta Stone for language learning. Google Translate app (offline download suggested).

Essential Phrases

Basic Hebrew Greetings

  • Hello/Goodbye (general): Shalom (shah-LOHM)
  • Thank you: Toda (toh-DAH)
  • Yes: Ken (ken)
  • No: Lo (loh)

Helpful Hebrew Terms

  • Excuse me/Sorry: Slicha (slee-CHAH)
  • How much?: Kama? (KAH-mah?)
  • Water: Mayim (MAH-yeem)
  • Please: Bevakasha (beh-vah-kah-SHAH)

Connectivity Tip

A local SIM or eSIM offers the most reliable data access. Consider a portable Wi-Fi device like Solis Wi-Fi for multiple devices.

Business & Banking

Navigate local operating hours and financial services with this practical guide.

Operating Hours

Know when shops and restaurants are open during your visit.

Banking & ATMs

ATMs are widely available in towns and major resorts for convenient cash access.

Attraction Schedules

Check official websites for current hours, especially for national parks and specific sites.

Typical Business Hours

Plan your daily activities around these general operating times for various businesses.

General Open Times

  • Shops: Sun-Thu 9:00 AM - 7:00 PM, Fri 9:00 AM - 1:00 PM/2:00 PM.
  • Restaurants: Open later, often until 10:00 PM or midnight.
  • Banks: Sun-Thu 8:30 AM - 12:30 PM (some also 4:00 PM - 5:30 PM), Fri 8:30 AM - 12:00 PM.

Holidays & Closures

Religious and public holidays significantly affect business services and public transport.

Important Notes

  • Shabbat: Friday sunset to Saturday sunset, most businesses close in Jewish areas.
  • Jewish Holidays: Rosh Hashanah, Yom Kippur, Sukkot, Passover mean extended closures.
  • Seasonal closures: Smaller attractions might have reduced hours in low season.

Airport Services

Lounge Access

  • Relax before flights.
  • Enjoy complimentary food and drinks.
  • Access via Priority Pass.

Flight Compensation

  • Compensation for delays or cancellations.
  • Streamlined claim process.
  • Service like Compensair.

Local Schedule

Always verify schedules for specific attractions or services, especially during holidays or off-peak seasons.

Culture & Accessibility

Cultural Interactions

Respectful interactions with locals enhance your travel journey.

Etiquette & Customs

  • Greeting: Handshakes are common; 'Shalom' for hello/goodbye.
  • Attire: Dress modestly at religious sites (shoulders/knees covered).
  • Tipping: 10-15% in restaurants is customary.

Sensitive Topics

Navigate interactions with locals thoughtfully, especially concerning sensitive topics.

Cultural Awareness

  • Photography: Ask permission before photographing people.
  • Taboos: Avoid discussing politics or criticizing local customs.
  • Shabbat: No photography in some religious areas on Shabbat.

Diversity & Inclusion

Information on gender considerations and LGBTQ+ inclusivity in Israel.

Diversity Matters

  • Traditional communities may observe different norms regarding public displays of affection.
  • Israel is generally progressive on LGBTQ+ rights, especially in Tel Aviv.
  • Dead Sea resort areas are tourist-oriented and accepting.

Accessibility Notes

Infrastructure & Support

  • Infrastructure is improving, but not universally accessible.
  • Specialized services are limited; plan ahead and contact providers directly.
  • Modern hotels and public facilities are generally more accessible than older structures.

Accessibility Resources

Accessible Sites

  • The Masada cable car is accessible.
  • Some public Dead Sea beaches, like Ein Bokek, have accessible ramps.
  • Modern buses are generally accessible.

Organizations

  • Access Israel (www.aisrael.org) promotes accessibility in Israel.
  • Contact specific hotels or attractions beforehand.
  • Confirm accessibility features and available services prior to your visit.

Local Customs & Etiquette

Dining Practices

  • Tipping 10-15% in restaurants is standard.
  • Many restaurants close for Shabbat in Jewish areas.
  • Some places have mid-afternoon breaks.

Photography Guidelines

  • Always ask permission before photographing people.
  • Respect 'no photography' signs, especially at religious sites.
  • No photography on Shabbat in some religious areas.

Local Customs & Etiquette

Familiarize yourself with local practices to ensure a respectful and harmonious visit.

Dining Etiquette

Enjoy the local culinary scene with an understanding of mealtime customs.

Tipping & Meals

  • Tipping 10-15% in restaurants is standard.
  • Many restaurants close for Shabbat in Jewish areas.
  • Some places have mid-afternoon breaks.

Photography Guidelines

Capture memories respectfully by following local photo protocol.

Consent & Sites

  • Always ask permission before photographing people.
  • Respect 'no photography' signs, especially at religious sites.
  • No photography on Shabbat in some religious areas.

Greeting & Dress

Simple gestures show respect and foster positive interactions.

Common Practices

  • Handshakes are common greetings.
  • 'Shalom' is an universal greeting for hello/goodbye.
  • Modest dress at religious sites (shoulders/knees covered).

Cultural Sensitivity

Engage thoughtfully with locals, notably when addressing sensitive subjects.

Mindful Engagement

  • Avoid discussing politics unless invited to a respectful dialogue.
  • Do not criticize local customs or religions.
  • Be mindful of public displays of affection in traditional areas.

Local Insights

Business hours varyEspecially between Jewish and Arab communities.
Public transportOften ceases on Shabbat.
Weekend activitiesPlan carefully around Shabbat closures.
National parksHave specific opening and closing times.
ATMs are generally availableIn towns and large resorts.
Verify details onlineFor specific places and services.

Cultural Courtesy

Observing local customs enriches your experience and shows respect for the community and its traditions.

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