MileHacker Logo
Practical Information

Practical Information

Indonesia

Communication Options

Local SIM cards are a good option for mobile connectivity.

Mobile Providers & Purchase

  • Telkomsel, XL Axiata, and Indosat Ooredoo are main operators.
  • Purchase SIM cards at airports (Bali, Lombok) or local phone shops.
  • A passport is for registration; data packages are affordable.

Internet Access & Wi-Fi

Wi-Fi is widely available in most accommodations and eateries.

Connectivity Details

  • Wi-Fi is widespread in hotels, cafes, and restaurants.
  • Speed and reliability can vary, especially during busy times.
  • Occasional slower speeds are possible.

Postal Services

Limited postal services exist directly on Gili Trawangan.

Sending Mail & Parcels

  • For mailing items, use services in larger towns.
  • Mataram on Lombok or areas in Bali are good options.
  • Plan accordingly for any mail needs.

Language & Translation

English is widely spoken in tourist areas on Gili Trawangan.

Language Use & Resources

  • Bahasa Indonesia is the official language, Sasak is local to Lombok.
  • Most interactions in tourist spots are easy in English.
  • The Airalo eSIM offers data for translation apps like Google Translate. Solis Wi-Fi provides portable access.

Important Phrases

Common Greetings

  • Hello: Halo
  • Thank you: Terima kasih
  • Please: Tolong / Silakan (for inviting someone to proceed)
  • Consider Rosetta Stone for deeper language learning.

Useful Responses

  • Yes: Ya
  • No: Tidak
  • How much?: Berapa harganya?
  • Delicious: Enak

Staying Connected

Reliable communication enhances your travel experience.

Business Hours & Schedules

General Operating Hours

Shops generally open from 9:00 AM to 10:00 PM. Restaurants often open for breakfast around 7:00 AM.

Banking & ATMs

Several ATMs are on the main strip. Most accept major international cards. No full-service banks exist on the island.

Holidays & Closures

Indonesia observes various national and religious holidays. Some local businesses may close during these times.

Seasonal Schedules

During the low season, some smaller businesses operate on reduced hours.

Off-Season Operations

  • Reduced hours or temporary closures are possible.
  • This typically brings a quieter atmosphere.
  • Low season generally runs from November to March.

Nyepi Day Impact Bali

Nyepi, the Day of Silence in Bali, impacts travel if you transit through Bali.

Travel Considerations

  • Bali's airport closes for 24 hours.
  • Public activities cease for the entire day.
  • Plan your travel dates with these holidays in mind.

Financial & Airport Access

ATM Withdrawals & Fees

  • Be aware of withdrawal limits.
  • Potential fees apply for international cards.
  • Carry some local currency for small purchases.

Airport Services & Compensation

  • Priority Pass offers airport lounge access worldwide.
  • If flights are delayed, cancelled, or boarded denied, Compensair assists with compensation.
  • Access services for a smoother travel experience.

Smart Scheduling

Plan your activities around these considerations.

Etiquette & Cultural Norms

Observing local customs builds bridges and deepens your experience.

Greeting Customs

A handshake is a common way to greet. Locals sometimes add a hand over the heart gesture.

Local Welcomes

  • A handshake generally starts a greeting.
  • Hand over heart gesture shows added respect and warmth.
  • Use "Halo" or "Selamat pagi/siang/sore/malam".

Appropriate Attire

Dress modesty is appreciated, especially outside beach areas.

Dressing Guide for Settings

  • Beach/Resort areas: Swimwear and light casual clothes are fine.
  • Local village/Non-beach: Cover shoulders and knees.
  • Mosque (Lombok): Dress very modestly, women cover hair, remove shoes.

Dining & Tipping

Tipping is not mandatory, but a gesture of appreciation for good service.

Mealtime Practices

  • Tipping is not a requirement, but appreciated in formal settings.
  • Round up the bill or leave a small amount for good service.
  • No fixed percentage for tipping.

Photography Ethics

Generally, photography of landscapes and public scenes is fine.

Photo Guidelines

  • Always ask for permission before photographing people, especially children.
  • Be respectful of privacy and avoid intrusive photos.
  • Do not photograph religious ceremonies without explicit permission.

Taboos & Sensitive Topics

Body & Gestures

  • The head is sacred; do not touch someone's head.
  • The left hand is impure; use your right hand for all exchanges.
  • Avoid pointing with your finger; use your whole hand or thumb.

Public Behavior & Laws

  • Keep public displays of affection discreet.
  • Do not point your feet at people or sacred objects; avoid stepping over people.
  • Indonesia has very strict drug laws, with severe penalties.

Gender & LGBTQ+ Information

Gili Trawangan & Society

  • Gili Trawangan is an open and tolerant tourist destination.
  • Indonesian society generally maintains conservative views.
  • Public displays of affection, for any couples, might draw attention.

Traveler Guidance

  • Respect local customs and maintain discretion.
  • Be mindful of local norms in all interactions.
  • When in doubt, observe and follow local behavior.

Embrace Local Culture

Observing local norms and traditions enriches your journey. Thoughtful interactions foster positive connections with the community.

Accessibility Information

Accessibility for travelers with mobility challenges is limited on Gili Trawangan.

Mobility Infrastructure

The island's paths are often sandy, uneven, or narrow.

Challenges for Mobility

  • Infrastructure for mobility devices is very limited.
  • Paths are typically unpaved and uneven.
  • Cidomos (horse carts) might be difficult to board.

Accessible Attractions & Transport

No specific accessible attractions or formal public transportation exist.

Limited Options

  • Specific accessible attractions are not present.
  • No formal public transport offers accessibility.
  • Private transfers might be arranged on Lombok or Bali with prior notice.

Sensory Impairments

No specific services are widely available for visual or hearing impairments.

Pre-Arrangement is

  • Travelers with visual impairments might find navigation challenging.
  • Hearing assistance services are not common.
  • Pre-arranging assistance with tour operators or accommodations is a good idea.

Information Resources

Resources providing accessibility information specific to Gili Trawangan are limited.

Direct Contact is Best

  • It is advisable for travelers with specific needs to contact accommodations directly.
  • Inquire about facilities and suitability.
  • This direct communication helps in assessing your stay.

Accessibility Insights

Gili Trawangan's natural environment poses unique challenges.

Uneven Terrain

Sandy and narrow pathways. Consider alternative mobility assistance.

Transport Limitations

Cidomos are the main transport; no accessible public vehicles.

Pre-Trip Planning

Communicate directly with service providers about your specific needs.

Mindful Travel

Direct communication with your chosen accommodations and tour operators is the best way to understand and prepare for specific accessibility needs on the island.