Indonesia
Telkomsel, XL Axiata, and Indosat Ooredoo Hutchison are main mobile providers. Telkomsel generally offers the widest coverage. Purchase SIM cards at official stores or convenience stores; registration requires your passport.
Indonesian (Bahasa Indonesia) is the official language. Acehnese is also widely spoken locally, specifically in rural areas. English proficiency is limited outside major tourist areas and higher-end hotels.
For seamless connectivity, consider options beyond traditional SIM cards, especially for short trips or travelers needing multi-country coverage.
Enhance your airport experience and manage travel disruptions with these services.
A local SIM card enables affordable data for navigation and apps. Download the Indonesian language pack for offline use on the Google Translate app.
Business hours and holiday schedules can influence your travel plans.
Generally open from 9 AM to 9 PM. Smaller local shops and stalls may have varied hours and might close earlier.
Most banks operate Monday-Friday, generally from 8 AM to 3 PM. ATMs are widely available in Banda Aceh and Sabang.
Aceh observes both Indonesian national holidays and major Islamic holidays, which influence business operations and transport.
Banks generally operate Monday-Friday, 8 AM to 3 PM. Plan your cash withdrawals accordingly, especially for travel outside main urban centers.
Seasonal closures for most businesses are uncommon. Very small local businesses might close for a few days around major holidays. Tourist services on Pulau Weh might see slightly reduced schedules during the wet season (low season).
During the fasting month, many restaurants may have reduced daytime hours, opening fully for evening iftar. Be mindful of locals who are fasting during daylight hours.
Cultural sensitivity leads to positive interactions and a travel experience.
A soft handshake is common when greeting. For women, wait for a local woman to offer her hand first. A simple nod and a warm smile always show respect.
Always eat with your right hand, especially when not using utensils. Avoid pointing with your feet. Wait to be seated or for an invitation to eat if joining a group.
Always ask permission before photographing individuals, especially women and children. Be respectful at religious sites and during ceremonies. Avoid photographing people who are praying.
Certain topics and behaviors are highly sensitive due to Aceh's conservative nature and Sharia law. Awareness helps avoid misunderstandings.
Honor local laws and customs, as Aceh operates under Sharia law. This approach leads to a more enriching and trouble-free visit.
Travelers with mobility challenges or other special needs may find Aceh's infrastructure less accommodating.
Accessibility infrastructure is very limited. Sidewalks are often uneven, narrow, or non-existent. Ramps are rare in public buildings or businesses.
Limited services exist for travelers with visual or hearing impairments. No widespread specialized infrastructure or assistance is typically available.
While specific local resources are limited, international services can help manage travel aspects and improve comfort.
Service that helps customers receive compensation for flight delays, cancellations, or denied boarding.
Visit CompensairProvides frequent travelers with independent airport lounge access around the world.
Explore Priority PassInform your accommodation and tour operators of specific needs in advance to assess feasibility. Some newer buildings or shopping malls in Banda Aceh may have better access.
