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Practical Information

Practical Information

Guadeloupe

Communication

Staying connected with local mobile services and widely available Wi-Fi.

Options & Resources

  • Local SIM cards: Orange Caraïbe, Digicel, SFR Caraïbe. Purchase at airport or official stores with passport.
  • Internet access: Wi-Fi is widely available in hotels, restaurants, cafes (often free). Mobile data with a local SIM is reliable. Consider an eSIM from Airalo or a portable Wi-Fi device from Solis Wi-Fi.
  • Postal services: La Poste, available throughout the island.

Language & Translation

French is the official language. Learning basic phrases is very much appreciated by locals.

Essential Phrases & Tools

  • Official Language: French. Local Dialect: Antillean Creole.
  • Translation Resources: Google Translate App (offline French pack), a small French phrasebook, or a language learning platform like Rosetta Stone.
  • Important phrases: Bonjour (Bohn-zhoor), Merci (Mehr-see), S'il vous plaît (Seel voo pleh), Parlez-vous anglais? (Par-lay voo ahn-glay?).

Business Hours & Schedules

Business hours vary, with many smaller establishments observing a mid-day break.

Operating Times

  • Shops: 9 AM - 1 PM and 3 PM - 6 PM (Mon-Sat). Many close for a long lunch.
  • Supermarkets: Larger ones generally open 8 AM - 8 PM.
  • Banks: Typically Mon-Fri, 8 AM - 12 PM and 2 PM - 4 PM. ATMs are widely available.

Holidays & Seasonal Changes

Guadeloupe observes French public holidays and some local holidays, which affect business operations.

Impact on Services

  • Public Holidays: Most businesses, banks, and public services are closed. Public transport may have limited schedules.
  • Significant Local Holiday: Abolition of Slavery Day (May 27).
  • Low Season (wet season, Sept-Oct): Some smaller tourist businesses may close for vacation or renovation.

Etiquette & Cultural Norms

Interacting with Locals

  • Always greet people with "Bonjour" or "Bonsoir." Use "Au revoir" when leaving.
  • Dress respectfully when visiting churches or traditional settings (shoulders and knees covered). Beachwear belongs on beaches.
  • Always ask for permission before taking photos of individuals. Respect their decision if they decline.
  • Avoid loud behavior. Discussions on local politics or race are sensitive.

Dining & Other Considerations

  • Service charge is usually included in restaurant bills ("service compris"). Tipping (5-10%) is appreciated for good service but not mandatory.
  • Dining is often a leisurely affair; patience is a good thing.
  • Photography is prohibited inside some religious sites. Look for signs or ask.
  • Guadeloupe prohibits discrimination based on sexual orientation or gender identity. Some traditional areas may be conservative; discretion is wise.

Language Tip

Locals appreciate attempts to speak French. Even a few basic phrases can lead to a warmer reception.

Accessibility Information

Accessibility for travelers with disabilities varies in Guadeloupe.

Mobility Infrastructure

Accessibility infrastructure is generally limited, especially in older city parts. Sidewalks are uneven, and older buildings may lack ramps or elevators.

Accessible Attractions

Mémorial ACTe is generally accessible with ramps and elevators. Newer hotels and major tourist attractions are more likely to have accessible facilities.

Transportation Access

Wheelchair-accessible taxis may be scarce; pre-booking through specialized services is recommended. Public buses are generally not fully accessible.

Impairment Services

Specialized services for travelers with visual or hearing impairments are limited.

Communication Aids

  • A translation app that assists with communication can be useful.
  • Consider personal aids or support systems.

Information Resources

For specific accessibility details, direct contact with local entities is the best approach.

Recommended Contacts

  • Contact the Guadeloupe Tourist Board for information.
  • Contact specific hotels or attractions directly about their accessible features.
  • Consider travel agencies specializing in accessible travel.

Airport Services

Lounge Access

  • Frequent travelers may benefit from Priority Pass for airport lounge access.
  • This can enhance comfort during layovers or delays.
  • Check your membership for participating lounges at PTP.

Flight Compensation

  • For flight delays, cancellations, or denied boarding, services like Compensair assist with compensation claims.
  • This can alleviate stress from travel disruptions.
  • Review their service terms for eligibility.

Accessibility Note

It is best to confirm accessibility directly with individual venues and transportation providers before your trip to avoid any difficulties.

Money & Banking

Currency & Payments

The Euro is the official currency. Major credit cards are widely accepted.

Payment Methods

  • Currency: Euro (€).
  • Credit Cards: Visa and Mastercard are widely accepted in hotels, larger restaurants, and supermarkets. American Express acceptance is less common.
  • Cash: Useful for local markets, smaller shops, and street food vendors.

Banking & ATMs

ATMs are available in cities and larger towns. Check for international transaction fees.

Accessing Funds

  • ATMs (Distributeurs de billets) are widely available and accept most international cards.
  • Bank Fees: Inquire with your home bank about international withdrawal fees before travel.
  • Bank Hours: Typically Monday-Friday, from 8 AM - 12 PM and 2 PM - 4 PM.

Tipping & Bargaining

Tipping is appreciated but not mandatory, as service charges are generally included.

Customs for Payments

  • Tipping: For good service, 5-10% extra is a kind gesture.
  • Service Charge: "Service compris" on a bill indicates the service charge is already included.
  • Bargaining: Not common in shops or restaurants. At local markets, friendly negotiation may be possible for crafts.

Local Costs

Costs for goods and services are comparable to mainland France, but can be higher for imported items.

Budgeting Advice

  • Groceries: Local produce from markets offers good value.
  • Dining: "Lolols" (small, local eateries) are budget-friendly.
  • Accommodation: Prices vary by season; booking in advance can secure better rates.

Travel Insurance

Coverage Recommendations

  • Medical expenses and emergencies.
  • Trip cancellation or interruption.
  • Lost or stolen luggage.

Hurricane Season Note

  • If traveling during hurricane season (August to October), ensure your policy covers weather-related disruptions.
  • Review policy details carefully for weather clauses.
  • Have emergency contact numbers for your insurance provider.

Local Customs & Etiquette Overview

General Interactions

  • Greetings: Always say "Bonjour" or "Bonsoir." Handshakes for formal intros, "la bise" (two cheek kisses) for acquaintances.
  • Patience: Embrace "island time"; things move at a slower pace.
  • Taboos: Avoid local politics, race, or colonial history discussions unless well-informed and able to engage sensitively.

Specific Settings

  • Attire: Casual in tourist areas. Respectful dress (shoulders, knees covered) in churches/traditional settings.
  • Religious Sites: Dress modestly, maintain quiet demeanor. Photography may be restricted.
  • Photography: Always ask permission for individuals. Be discreet in private/sensitive areas.

Practical Tip

Download offline maps and translation apps to assist with navigation and communication, especially in areas with limited mobile reception.

Safety & Health

Prioritizing safety and health during your visit to Guadeloupe.

General Safety

Guadeloupe is generally safe, but common travel precautions are advisable.

Safety Measures

  • Personal belongings: Keep valuables secure and out of sight. Avoid flashing expensive items.
  • Night safety: Be cautious when walking alone at night, especially in less populated areas.
  • Car theft: Do not leave items visible in parked cars. Use secure parking when available.

Health & Hygiene

Follow standard health precautions to stay well during your trip.

Health Guidelines

  • Water: Tap water is safe to drink in most areas, specifically in urban zones.
  • Mosquitoes: Protect against mosquito bites (Dengue, Zika). Use repellent, wear long sleeves/pants, especially at dawn/dusk.
  • Sun Protection: Sunscreen, hats, and sunglasses are necessary. Stay hydrated.

Medical Services

Healthcare facilities are available, meeting French standards.

Accessing Care

  • Hospitals: Pointe-à-Pitre has a main hospital (CHRU de Guadeloupe).
  • Pharmacies: Available in towns, dispensing prescription and over-the-counter medications.
  • Emergency Numbers: 15 (SAMU - ambulance), 17 (Police), 18 (Fire).

Natural Hazards

Awareness of natural phenomena helps ensure a safe trip.

Environmental Risks

  • Hurricanes: mainly August to October. Monitor official weather reports.
  • Volcanic Activity: La Soufrière is an active volcano. Heed warnings and follow official guidance for hiking.
  • Manchineel Trees: Found on some beaches. Their sap is highly toxic. Do not touch or seek shelter under them. Look for warning signs.

Travel Preparedness

Vaccinations

Consult your doctor for routine vaccinations and any recommended for travel to the Caribbean. Keep your vaccination records accessible.

First-Aid Kit

Carry a basic first-aid kit with essentials like band-aids, antiseptic wipes, pain relievers, and any personal medications.

Travel Insurance

Obtain comprehensive travel insurance for medical emergencies, trip cancellations, and baggage issues. Review policy coverage for activities planned.

Emergency Contacts

Always have local emergency numbers stored in your phone and know the location of the nearest hospital or medical clinic.