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Practical Information

Practical Information

Communication

Local SIM cards are available. Gibtelecom is the main provider. An unlocked phone is a necessity. eSIMs present a digital alternative. Verify phone compatibility. For physical SIM cards, see Amazon. For eSIMs, consider Airalo. For portable Wi-Fi, look at Solis Wi-Fi.

Connectivity & Language

  • Internet access and Wi-Fi are good. Most hotels, cafes, and restaurants feature Wi-Fi. Mobile data coverage is generally dependable.
  • Postal services are via the Royal Gibraltar Post Office.
  • Language barriers are not a general issue for English speakers. English is the official language. Spanish is common. A translation app or Rosetta Stone (for learning) can be handy.

Business Hours & Schedules

Shops typically operate from 9 am or 10 am to 6 pm or 7 pm. Some smaller shops may close for an afternoon siesta. Saturday hours might be shorter; many shops close on Sundays.

Operating Times

  • Banks follow standard banking hours, typically weekdays until 3 pm or 4 pm. ATMs are widely available.
  • Restaurants and cafes have varied operating hours. Lunch is from 12 pm to 3 pm, and dinner from 6 pm or 7 pm onwards.
  • Attractions generally have seasonal opening hours. Public holidays include UK and specific local holidays. Seasonal closures may occur.

Etiquette & Cultural Norms

Gibraltar's cultural norms show a blend of British and Mediterranean traits. A simple "Hello" or "Good morning/afternoon" works well. Handshakes are common upon introduction.

Social Considerations

  • Attire is generally casual. For churches or religious sites, modest dress (covering shoulders and knees) shows respect. Beachwear belongs on beaches.
  • Dining and tipping mirror UK practices. Tipping around 10% for good service is common.
  • Photography is acceptable in public areas. Be mindful of individual privacy; ask for permission before close-up photos of people. Restrictions may apply in military installations or specific exhibits.

Accessibility Information

For mobility-challenged travelers, Gibraltar's infrastructure has specific features. The town center is relatively flat, but pavements can be uneven. The Upper Rock is very hilly with many stairs, making much of it difficult for wheelchair users.

Mobility & Support

  • Some public transport buses are low-floor and accessible. The Cable Car is generally accessible. Europa Point is accessible.
  • For visual or hearing impairments, specialized services for tourists are limited. Contact individual establishments for information.
  • For accessibility details, the Gibraltar Tourist Board is a resource.

Airport Services

Lounge Access

  • Airport lounge access for frequent travelers.
  • Offers a comfortable waiting area before flights.
  • Access to refreshments and Wi-Fi.
  • Learn more at Priority Pass.

Flight Compensation Assistance

  • Service for flight delays, cancellations, or denied boarding.
  • Intends to help customers receive owed compensation.
  • The service handles the claim process.
  • Visit Compensair for details.

Local Tip:

For sensitive topics like Gibraltar's sovereignty, exercise discretion. This subject carries strong local sentiment.

Money & Banking

Financial practicalities for your visit.

Currency

The local currency is the Gibraltar Pound (GIP), pegged to the British Pound (GBP). Both GIP and GBP notes and coins are in circulation.

Credit Cards

Major credit and debit cards are widely accepted across shops, restaurants, and hotels. Always verify with smaller establishments.

ATMs & Banks

ATMs are widespread throughout the town center and main tourist areas. Banks observe standard weekday hours.

Exchanging Currency

Currency exchange services are available at banks and dedicated exchange bureaus. Rates may vary, so comparison is a good idea. Euros are often accepted in tourist areas, especially near the border, but change might be given in GIP.

Tips for Exchange

  • Look for competitive exchange rates.
  • Banks typically offer reliable services.
  • Consider smaller amounts for immediate needs.

Budgeting Tips

Gibraltar can be more expensive than neighboring Spain for some items. Dining and duty-free shopping present options for varying budgets.

Cost Considerations

  • Groceries are often cheaper in Spain.
  • Duty-free items include electronics, tobacco, and alcohol.
  • Set a daily budget for spending.

Financial Security

Protecting Your Funds

  • Keep an eye on your belongings in crowded areas.
  • Use hotel safes for valuables.
  • Be cautious with public Wi-Fi for banking transactions.

Emergency Contacts

  • Emergency number: 112 (Police, Fire, Ambulance).
  • Contact your bank immediately for lost or stolen cards.
  • Hospitals and clinics are available for medical emergencies.

Financial Planning:

Inform your bank of your travel dates to avoid card issues abroad.

Local Customs & Etiquette

Navigating Gibraltar's social environment.

Social Interactions

Gibraltarians are generally friendly and open. A polite approach and a smile go a long way. English is widely spoken, reducing language barriers for many visitors.

Common Courtesy

  • Handshakes are common for initial introductions.
  • Politeness is appreciated in all settings.
  • Learning a few Spanish phrases is a sign of respect.

Cultural Blend

Gibraltar's unique identity stems from its British and Spanish heritage. This blend reflects in its cuisine, architecture, and daily life. Embrace this cultural mix.

Experience the Diversity

  • Try both British and Spanish dishes.
  • Observe the distinct architectural styles.
  • Engage with the unique local traditions.

Respectful Conduct

General respect for local customs and regulations. This includes rules regarding protected areas and wildlife, like the Barbary Macaques.

Guidelines for Visitors

  • Do not feed the Barbary Macaques; it is strictly prohibited.
  • Observe signs for restricted areas.
  • Stay on marked paths in nature reserves.

Public Behavior

Public conduct aligns with Western European norms. Excessive noise or disruptive behavior is not appreciated. Queuing is a common practice, notably at the border and for public transport.

General Decorum

  • Respect queues and waiting lines.
  • Avoid loud public conversations.
  • Be aware of your surroundings and other people.

Important Reminder

Monkey Interaction

  • Feeding the monkeys is strictly forbidden.
  • It can lead to aggression and health issues for the animals.
  • Keep a safe distance for photos.

Legal Aspects

  • Adhere to local laws and regulations.
  • Fines apply for infractions like feeding monkeys.
  • Be mindful of public order and safety.

LGBTQ+ & Gender Considerations

Gender Equality

  • Gender equality mirrors UK societal norms.
  • Gibraltar is generally tolerant.
  • Respect for all individuals is customary.

LGBTQ+ Rights

  • LGBTQ+ rights in Gibraltar are similar to the UK.
  • The community is generally accepting.
  • Public displays of affection are generally accepted.

Additional Advice:

For a smooth experience, a polite and patient attitude is always beneficial, especially during peak tourist periods or at border crossings.

Safety and Health

Staying safe and healthy during your visit.

General Safety

Gibraltar is a safe destination with low crime rates. Standard precautions are always wise, notably in crowded areas. Be aware of pickpocketing, though rare.

Personal Security

  • Keep valuables secure and out of sight.
  • Walk in well-lit areas at night.
  • Use licensed taxis for transport.

Health & Medical

Gibraltar has modern medical facilities. The main hospital is St Bernard's Hospital. For minor ailments, local pharmacies are available. Travel insurance is always a good idea.

Healthcare Access

  • Access to emergency medical services.
  • Pharmacies for over-the-counter needs.
  • Keep your travel insurance details handy.

Sun Safety

Gibraltar experiences strong sunshine, especially in summer. Sun protection is a must to avoid sunburn and heatstroke.

Sun Protection Measures

  • Use high-factor sunscreen.
  • Wear a hat and sunglasses.
  • Stay hydrated by drinking plenty of water.

Water Quality

Tap water in Gibraltar is safe to drink. It comes from desalinated seawater, so it may have a slightly different taste than you are used to.

Drinking Water

  • Tap water is potable.
  • Bottled water is also widely available.
  • Carry a reusable water bottle.

Safety Information:

For any emergency, dial 112 for immediate assistance from police, fire, or ambulance services.