North Rhine Westphalia, Germany
Major mobile providers in Germany include Telekom, Vodafone, and O2. Prepaid SIM cards are available at their shops, electronics stores, and some supermarkets. Passport registration is typically required.
Internet access is widely available. Most hotels, cafes, restaurants, and shopping centers present free Wi-Fi for customers.
Deutsche Post is Germany's national postal service. Yellow post boxes are for letters and postcards.
German is the official language. English is widely spoken, especially in tourist areas, hotels, museums, and larger restaurants. Younger generations often communicate in English.
A few basic German phrases can make interactions more personal. English is widely spoken in tourist areas, but effort in German is appreciated.
Most shops operate Monday-Saturday, typically 10:00 AM - 7:00 PM/8:00 PM. Smaller shops may close earlier on Saturdays.
Lunch service 12:00 PM - 2:00 PM. Dinner 6:00 PM - 9:00 PM/10:00 PM. Many close between lunch and dinner. Brauhäuser often have continuous hours.
Most museums typically open 10:00 AM - 6:00 PM, often closed Mondays. Confirm individual museum websites for specific hours.
Traditional bank branches generally operate Monday-Friday, 9:00 AM - 4:00 PM (some extended). ATMs are widely available 24/7.
Germany observes national public holidays (e.g., New Year's Day, Easter, German Unity Day, Christmas). Shops are closed, and public transport may follow Sunday schedules.
Advance checks for specific operating hours, especially on holidays, are advisable. This ensures smooth travel and enjoyment of planned activities.
Adhering to local customs promotes positive interactions and a cultural appreciation.
A firm handshake often signals a polite greeting. 'Guten Tag' (Good day) or the casual 'Hallo' (Hello) are common.
Dress generally presents as casual for everyday wear. Smart casual or business casual attire suits nicer restaurants or evening events.
In many restaurants, waiting to be seated rather than choosing your own table is common. In Brauhäuser, Kölsch waiters automatically replace empty glasses. Place your coaster on your glass to indicate you are finished.
Personal use photography is generally permissible in public spaces. Always check for signs in museums, churches, and private establishments regarding photography rules.
A little preparation regarding etiquette goes a long way.
Cologne continuously improves accessibility, though older city parts may pose challenges.
Many newer public transport vehicles (trams, buses, U-Bahn) are low-floor and wheelchair-accessible. Newer U-Bahn stations often have elevators or ramps.
The KVB website (Cologne's public transport operator) presents detailed accessibility information for routes and stations.
Cologne's efforts toward accessibility aim for a welcoming experience for all. Always confirm specific needs in advance for particular locations.
