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Practical Information

Practical Information

Germany

Mobile & Internet

Germany's main mobile providers are Telekom (T-Mobile), Vodafone, and O2 (Telefónica). Telekom often presents the best coverage, especially in rural areas.

Connectivity Options

  • Purchase Prepaid SIM cards at mobile phone shops, supermarkets, or post offices. A passport is necessary for registration.
  • Many International eSIM providers feature data plans for Germany and Europe. Consider Solis Wi-Fi for portable internet.
  • Most hotels, cafes, and restaurants offer free Wi-Fi. EU roaming often carries low or no cost for EU SIM card users.

Language & Mail Services

Deutsche Post is the main postal service in Germany. Post offices (Deutsche Post Filiale) operate in all towns. Stamps (Briefmarken) also appear at tabacconists or some supermarkets.

Language Essentials

  • The official language is German (Deutsch). English is spoken widely in tourist areas, hotels, and among younger generations.
  • Rosetta Stone and the Google Translate app (with offline download and camera translation features) proves useful. A German phrasebook also helps.
  • Important phrases: Hallo, Guten Morgen, Danke, Bitte, Sprechen Sie Englisch?, Wie viel kostet es?

Money & Banking

Banks typically open Monday-Friday, from 8:30/9 AM to 4/5 PM, often with a lunch break.

Cash Access

  • ATMs (Geldautomat) appear widely 24/7 at bank branches, shopping centers, and train stations, offering simple access to cash.

Business Hours & Schedules

Shops generally open Monday-Saturday, from 9/10 AM to 6/8 PM. Larger supermarkets often extend hours until 8/10 PM. Shops typically close on Sundays, except for some bakeries, shops in train stations, and gas stations.

Operating Schedules

  • Germany features numerous public holidays (Feiertage), some regional. Shops, banks, and many businesses close on these days.
  • Many tourist attractions, specifically outdoor ones, operate on reduced hours or close entirely during the low season (November-March).
  • Ferry schedules also reduce significantly in winter. Always check opening hours in advance during these times.

Airport Services

Lounge Access

  • Priority Pass gives frequent travelers independent airport lounge access globally.

Flight Compensation

  • Compensair helps customers get compensation for flight delays, cancellations, or denied boarding.

Prepare for Your Trip

Familiarize yourself with local currency exchange rates and emergency contact numbers.

Etiquette & Cultural Norms

Respectful interaction with local culture elevates your travel experience and supports the community.

Greeting Customs

A formal 'Guten Tag' is standard. 'Hallo' appears common and more informal. Handshakes typically mark introductions. Use 'Sie' when addressing strangers, elders, or service personnel. Use 'du' only when invited.

Appropriate Attire

Dress generally presents as casual but neat. Overly casual attire (e.g., swimwear away from the beach, pajamas) generally receives disapproval in public. Respectful attire (shoulders and knees covered) fits church visits.

Photography Ethics

Generally permissible in public areas. Always request permission before photographing individuals, notably children. Flash photography may be forbidden in museums or churches. Always observe 'no photography' signs.

Taboos & Sensitive Topics

Displaying Nazi salutes or symbols is illegal in Germany. Avoid discussions of sensitive historical topics unless locals initiate them and handle them with respect.

Social Awareness

  • Abide by pedestrian signals; jaywalking generally receives disapproval.
  • Germany holds progressive and tolerant views regarding LGBTQ+ rights. Major cities like Konstanz welcome visitors.
  • Gender equality ranks high.

Accessibility Information

Newer public buildings, public transport, and attractions increasingly offer accessibility. However, older historic sites, with cobblestone streets and steps, present challenges.

Access Support

  • Many ferries, modern trains, and newer buses feature accessible options. Some museums and major attractions include wheelchair access.
  • Some public transport offers audio announcements for stops. Larger museums may give audio guides or tactile exhibits.
  • Contact local tourist information for specific details. Organizations like the German Association for the Disabled (DBSV) may also present resources.

Dining and Tipping Practices

Table Manners

  • Keep your hands on the table (not in your lap) while dining.
  • Avoid placing elbows on the table.
  • In most restaurants, wait for seating.

Greetings at Mealtime

  • "Mahlzeit" greets around lunchtime, wishing a good meal.
  • See section 2.3 for tipping guidelines.

Accessibility Information

Information on accessibility supports travelers with mobility needs in planning a comfortable trip.

Mobility Infrastructure

Newer public buildings, public transport, and attractions increasingly offer accessibility. However, older historic sites, with cobblestone streets and steps, present challenges.

Accessible Travel

  • Many ferries, modern trains, and newer buses feature accessible options.
  • Some museums and major attractions include wheelchair access, like ramps and elevators.

Impairment Support

Some public transport offers audio announcements for stops. Larger museums may give audio guides or tactile exhibits.

Resources Available

  • Services for Travelers with Visual or Hearing Impairments.
  • Contact local tourist information for specific accessibility details for attractions or accommodations.
  • Organizations like the German Association for the Disabled (DBSV) may also present resources.

Emergency Contacts

General Emergency

  • Police: 110
  • Fire & Ambulance: 112 (European Emergency Number)

Other Important Numbers

  • Taxi: Local numbers vary by town.
  • Tourist Information: Available in all major towns for local guidance.

Local Transport Hotlines

Deutsche Bahn Trains

  • Service Hotline: +49 (0)30 2970
  • 24/7 information on connections and delays.

Local Bus Services

  • Regional bus lines operate extensively.
  • Check local transport websites for specific routes and schedules.

Health & Safety Reminders

Always carry identification. Inform someone of your itinerary when exploring remote areas. Tap water is safe for consumption.