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Practical Information

Practical Information

Germany

Local SIM Cards and Mobile Providers

Germany has three main mobile network providers: Telekom, Vodafone, and O2. Prepaid SIM cards are available upon arrival at phone shops, electronics stores, and supermarkets.

Details

  • Registration: Passport registration is a legal requirement for SIM activation.
  • ESIM: Many modern smartphones support eSIM for digital activation.
  • Portable WiFi: Consider a portable WiFi device for constant connectivity.

Internet Access and Wi-Fi Availability

Free public Wi-Fi is increasingly available in Kiel in cafes, restaurants, hotels, and shopping malls. Most hotels also provide free Wi-Fi.

Access Points

  • Look for "Freifunk" hotspots in public areas.
  • Mobile data coverage in Germany is generally reliable and fast.
  • Hotel Wi-Fi for guests.

Language Barriers and Translation Resources

German is the official language. Many younger people, especially in tourism, speak good English. Learning basic German phrases shows respect.

Translation Tools

  • Rosetta Stone: Language learning platform before you go.
  • Google Translate: Text, voice, and camera translation. Download German for offline use.
  • A small physical phrasebook for backup.

Postal Services

Deutsche Post is Germany's national postal service. Yellow post boxes (Briefkasten) are throughout the city.

Services and Locations

  • Post offices (Postfilialen) offer stamps and parcel services.
  • Find post offices integrated into some grocery stores or as standalone offices.
  • Utilize convenient post box locations for letters.

Important Phrases with Pronunciation

Common Greetings

  • Hello: Hallo (HAH-loh)
  • Good morning: Guten Morgen (GOO-ten MOR-gen)
  • Good day: Guten Tag (GOO-ten TAHG)
  • Good evening: Guten Abend (GOO-ten AH-bent)

Useful Expressions

  • Goodbye: Auf Wiedersehen (OWF VEE-der-zay-en)
  • Please: Bitte (BIH-tuh)
  • Thank you: Danke (DAHN-kuh)
  • Excuse me / Sorry: Entschuldigung (Ent-SHOOL-dee-gung)

Language Note

For a smooth experience, consider practicing these phrases before your trip. Locals appreciate the effort.

Business Hours & Schedules

Plan your activities around typical German operating hours.

Typical Operating Hours

Most retail shops Monday-Saturday, 9/10 AM to 6/8 PM. Supermarkets typically 8/9 AM to 8/10 PM.

Banking Hours and ATMs

Banks Monday-Friday, 9 AM to 4/5 PM. ATMs widely available 24/7.

Public Holidays

Most shops, banks, and businesses are closed on public holidays. Public transport may have reduced schedules.

Restaurant and Museum Schedules

Lunch service typically 12-2 PM. Dinner 6-10 PM. Museums often open Tuesday-Sunday, 10 AM - 5/6 PM, closed Mondays.

Specifics

  • Many restaurants close between lunch and dinner service.
  • Sunday closures for most shops are by law.
  • Exceptions for Sunday openings include shops inside train stations and some bakeries.

Seasonal Closures and Limited Schedules

Some tourist attractions, especially smaller ones or outdoor activities, may have reduced hours or be closed during the low season (winter).

Check in Advance

  • Always check official websites of attractions for current hours.
  • Review a calendar of German public holidays for your travel dates.
  • Travel outside of summer might find more limited schedules.

Airport Services

Lounge Access

  • Priority Pass: Independent airport lounge access globally.
  • Comfortable waiting areas.
  • Food and beverages available.

Flight Compensation

  • Compensair: Helps with flight delay, cancellation, or denied boarding compensation.
  • A fixed commission based on successful claims.
  • Assistance within 30 days of the incident.

Scheduling Advice

Always double-check opening hours for specific attractions online, especially when traveling outside the main tourist season.

Etiquette & Cultural Norms

Cultural understanding enriches your travel experience in Germany.

Greeting Customs

A firm handshake is a common greeting. Use "Sie" (formal "you") for strangers or in business settings. "Du" (informal "you") for friends/family.

North German Greeting

  • "Moin!" is a common informal greeting in North Germany at any time of day.
  • Learning basic German phrases is appreciated.
  • Wait for "Du" to be offered before using it.

Appropriate Attire

Germans prioritize practicality and neatness. Casual wear is fine for sightseeing, smart casual for nicer restaurants.

Dress Code Reminders

  • Dress modestly when visiting churches (shoulders and knees covered).
  • Avoid overly revealing clothing in religious sites.
  • Comfortable shoes are good for walking tours.

Dining and Tipping Practices

For tipping, hand the tip directly to the server. Do not leave it on the table. Always use cutlery. Keep hands visible on the table.

Meal Considerations

  • Rounding up the bill to the next full Euro or 5-10% is common.
  • Use provided cutlery for all courses.
  • Hands should not rest in your lap during dining.

Photography Permissions and Restrictions

Photography is generally permitted in public places. Be respectful of privacy when photographing people.

Consent and Rules

  • Ask permission before taking close-up photos of individuals, especially children.
  • Photography may be restricted in some museums or religious sites (look for signs). Flash photography is often prohibited.
  • Respect "no photography" signs.

Taboos and Sensitive Topics

Historical Sensitivities

  • Nazism/WWII is a highly sensitive topic. Avoid lighthearted comments.
  • Displaying Nazi symbols is illegal.
  • Punctuality is highly valued. Be on time for appointments.

Social Norms

  • Germans tend to be direct in communication. This is not rudeness, but clarity.
  • Mind noise levels in public spaces, especially during quiet hours (evenings/Sundays).
  • Germans generally appreciate personal space.

Gender Considerations and LGBTQ+ Information

Inclusivity

  • Germany is generally liberal and accepting regarding gender equality.
  • Discrimination based on sexual orientation or gender identity is illegal.
  • Kiel has an active LGBTQ+ community.

Public Displays

  • Public displays of affection are generally accepted.
  • Breastfeeding in public spaces is common.
  • Respect for individual choices is high.

Cultural Insight

Engaging with local customs and showing consideration for cultural norms enriches your travel experience.

Accessibility Information

Germany strives for good accessibility, but conditions vary with infrastructure age.

Infrastructure for Travelers with Mobility Challenges

Modern buildings, public transport vehicles, and renovated public spaces meet accessibility standards with ramps, lifts, and wider doorways.

Challenges in Older Areas

  • Older city parts, historic districts, or cobblestone streets may pose challenges.
  • Uneven surfaces or narrow passages may be present.
  • Older buildings might have limited accessibility.

Accessible Attractions and Transportation

Most modern KVG buses are low-floor and ramp-equipped. Kiel Hauptbahnhof is generally accessible. Major museums are usually wheelchair accessible.

Specifics

  • Public transport with ramps and low-floor design.
  • Fjord ferries (Fördeschiffe) are largely accessible; confirm specific features with operators.
  • Check individual attraction websites for detailed accessibility information.

Services for Travelers with Visual or Hearing Impairments

Some public transport apps offer real-time audio announcements. Guide dogs are generally allowed in public spaces and accommodations.

Support & Information

  • Resources through national organizations like DBSV.
  • Local disability associations provide specialized information.
  • Guide dogs are welcome in most public areas.

Resources and Organizations Providing Accessibility Information

Contact Kiel Tourist Information directly or check their website for specific guides on accessible routes, accommodations, and attractions.

Further Assistance

  • Tourist information staff can details on accessible options.
  • German national and regional disability organizations.
  • Websites of attractions for specific accessibility features.

Accessibility Note

When in doubt, contact an attraction or service provider directly to confirm accessibility arrangements for your specific needs.