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Practical Information

Practical Information

Northern France, France

Connectivity Essentials

Major French mobile providers include Orange, SFR, and Bouygues Telecom. Prepaid SIM cards are available at mobile provider shops, large supermarkets, and `tabacs`. These offers include a bundle of data, calls, and texts.

Stay Connected

  • Local SIM cards (Prepaid SIM cards) from shops or `tabacs`.
  • Wi-Fi is widely available in hotels, cafes, and restaurants.
  • Consider eSIMs (Airalo) or portable Wi-Fi (Solis Wi-Fi).

Language & Translation

French is the official language. English is common in major hotels, tourist attractions, and among younger generations. Attempting French is greatly appreciated in local settings.

Translation Aids

  • Google Translate app (offline packs, camera translation).
  • DeepL Translator (website/app) for more accurate translations.
  • A pocket French phrasebook provides quick reference.

Essential French Phrases: Greetings

Basic greetings show respect and open conversations.

Start Right

  • Bonjour (bon-ZHOOR): Hello / Good morning (use until evening).
  • Bonsoir (bon-SWAHR): Good evening (use from late afternoon).
  • Au revoir (o ruh-VWAHR): Goodbye.

Essential French Phrases: Basic Interactions

phrases for common situations.

Getting By

  • Merci (mer-SEE): Thank you.
  • S'il vous plaît (seel voo PLEH): Please (formal, use for strangers).
  • Oui (WEE): Yes / Non (NOHN): No.

More Essential French Phrases

  • Pardon (par-DOHN): Excuse me / Sorry (use to get attention or apologize).
  • Parlez-vous anglais? (par-LAY voo ahn-GLEH?): Do you speak English?
  • Je ne comprends pas (zhuh nuh kohn-PRAHN pah): I don't understand.
  • Où est...? (oo EH?): Where is...?

Dining Out

  • L'addition, s'il vous plaît (lah-dee-SYOHN, seel voo PLEH): The bill, please.
  • Un café, s'il vous plaît (uhn kah-FEH, seel voo PLEH): A coffee, please.
  • Une bière, s'il vous plaît (oon byer, seel voo PLEH): A beer, please.
  • Au revoir (o ruh-VWAHR): Goodbye. (Repeated for importance)

Engaging with Locals

A simple 'Bonjour' goes a long way. Patience and politeness open doors to friendly interactions.

Business Hours & Schedules

Shop Hours

Generally open 10 AM to 7 PM or 7:30 PM, Monday to Saturday. Some small shops close for lunch (12 PM-2 PM). Many shops close on Sundays.

Restaurant & Museum Times

Lunch service typically 12 PM-2:30 PM. Dinner from 7 PM-10 PM. Museums generally open 10 AM-6 PM, mostly closed Mondays or Tuesdays. Confirm specific schedules.

Banking & ATMs

Banks generally open 9 AM-5 PM, Monday to Friday. Some Saturday mornings. ATMs are widely available 24/7 at banks and in commercial areas.

Public Holidays in France

France observes several public holidays. Banks, government offices, and many businesses may close or operate with reduced hours. Public transport may run on a reduced schedule.

Dates

  • New Year's Day (Jan 1), Easter Monday (variable).
  • Labour Day (May 1), Victory in Europe Day (May 8).
  • Ascension Day (variable), Whit Monday (variable), Bastille Day (July 14).

More Public Holidays & Seasonal Closures

Additional public holidays to note, plus considerations for seasonal business closures.

Plan Ahead

  • Assumption Day (Aug 15), All Saints' Day (Nov 1), Armistice Day (Nov 11), Christmas Day (Dec 25).
  • Some smaller businesses close for weeks in summer (often August).
  • Verify schedules for specific establishments to avoid disappointment.

Etiquette & Cultural Norms

Greetings & Attire

  • Always say "Bonjour" or "Bonsoir" when entering places.
  • Use "Madame" for women and "Monsieur" for men.
  • Smart casual attire suits nicer restaurants. Modest dress for religious sites.

Dining & Photography

  • Wait to be seated in restaurants. Signal staff with a subtle nod.
  • Service is generally included; rounding up for good service is common.
  • Photography is generally allowed in public spaces. Ask permission for close-ups of people.

Seasonal Considerations

Some smaller, family-run businesses or restaurants close for a few weeks in summer (often in August) or around the Christmas and New Year period. Verify schedules for specific establishments.

Accessibility Information

Lille works to enhance accessibility, though some older areas present difficulties.

Mobility Access

Lille's VAL metro system generally has lifts or ramps at most stations. Newer buses include wheelchair ramps. While many public buildings update access, older buildings in historic Vieux-Lille may have stairs or cobblestones.

Accessible Venues

  • Palais des Beaux-Arts: Generally accessible with lifts.
  • Euralille shopping center: Fully accessible, modern design.
  • Most modern hotels feature accessible rooms; confirm when booking.

Assistance for Sensory Impairments

The public transport system (Ilévia) provides audio announcements on buses and metro. Some museums may offer specific tours or materials for visitors with visual or hearing impairments.

Sensory Support

  • Audio announcements on buses and metro (Ilévia).
  • Museums may offer special tours for visual/hearing impairments.
  • Inquire directly at venues for specific accessibility features.

Important Phrases: Interactions

Phrases for essential conversations.

Getting Attention

  • Excusez-moi (ex-koo-ZAY-mwah): Excuse me.
  • Pardon: Sorry.
  • Comment ça va? (ko-mon sa vah?): How are you?

Important Phrases: Common Needs

Phrases for when you need something specific.

Direct Requests

  • J'ai faim (zhay fahng): I'm hungry.
  • J'ai soif (zhay swahf): I'm thirsty.
  • Combien coûte...? (kom-byang koot?): How much is...?

Sensitive Topics & General Etiquette

Taboos

  • Avoid discussing politics, religion, or money with strangers.
  • Do not generalize French people or use stereotypes.
  • Be mindful of cultural differences and adapt your approach.

Societal Norms

  • France is generally tolerant regarding LGBTQ+ rights.
  • Lille, a major city, presents diverse communities.
  • Public displays of affection are generally accepted.

Dining Etiquette & Specifics

Restaurant Conduct

  • Wait to be seated; avoid snapping fingers for service.
  • Drink responsibly and mind volume levels.
  • Bread is often served without butter.

Tipping & Water

  • Service is included; round up for good attention.
  • Tap water is generally safe and available upon request.
  • Inquire about dietary restrictions politely.

Planning for Accessibility

The Lille Tourist Office may hold specific guides. Ilévia's "Handipole" service features specialized transport for reduced mobility, requiring advance booking.

Cultural refinements

Engaging with Lille's cultural norms enriches your travel experience.

Respectful Interactions

Attempting even a few French phrases like "Bonjour" or "Merci" shows goodwill. Patience and politeness open doors to friendly exchanges with locals.

Social Graces

  • Initiate interactions with appropriate greetings.
  • Maintain an open mind and avoid stereotypes.
  • Be mindful of privacy when photographing in residential areas.

Religious Site Etiquette

Dress modestly when visiting churches, ensuring your shoulders and knees are covered. Maintain quiet and respectful behavior, especially during services. Some churches may restrict photography.

Showing Reverence

  • Cover shoulders and knees.
  • Maintain quiet and respectful behavior.
  • Check for photography restrictions.

Ethical Practices for Travel

Sustainable Choices

Sustainable Consumption

Support sustainable outdoor gear and reusable products to reduce environmental impact.

Conscious Shopping

Travel Impact Links

Airport Lounge Access

  • Priority Pass: Airport lounge access (10% commission, 30-day cookie).
  • Access comfortable lounges worldwide.
  • Premium experience for frequent travelers.

Flight Compensation

  • Compensair: Service for flight delays, cancellations.
  • Fixed commission for successful claims (€5-12).
  • 30-day cookie window for referrals.

Conscious Travel

Mindful interactions and eco-friendly choices enrich your journey and benefit the community.