Normandy, France
France has several major mobile providers: Orange, SFR, Bouygues Telecom, and Free Mobile. You can purchase prepaid SIM cards at mobile phone shops, large supermarkets, and "tabacs" (tobacco shops). Your mobile phone should be unlocked before you depart.
Internet access is widely available in Rouen. Most hotels, cafes, restaurants, and many public areas have free Wi-Fi. The city also provides "Rouen Ville Connectée," a free public Wi-Fi network.
La Poste, the French national postal service, has branches throughout Rouen. Look for the distinctive yellow "La Poste" signs for services.
French is the official language. English is generally spoken in major tourist areas, larger hotels, and by younger generations. Outside these contexts, English may be less common.
A few French phrases open doors to more welcoming interactions and show cultural consideration.
Familiarity with typical operating hours helps your daily plan.
Generally open Monday to Saturday, from 10:00 AM to 7:00 PM or 7:30 PM. Many smaller shops close for lunch, typically 12:30 PM to 2:00 PM. Sunday opening is becoming more common in designated tourist zones, but many shops remain closed.
Typically operate Monday to Saturday, from around 8:30 AM to 8:00 PM. Some larger supermarkets may open on Sunday mornings for a few hours. This pattern supports daily shopping needs effectively.
Lunch service usually runs from 12:00 PM to 2:00 PM. Dinner service starts later, typically from 7:00 PM to 10:00 PM. Many restaurants close between these two services and often observe one day a week as a closing day.
Banks typically open Monday to Friday, from about 9:00 AM to 5:00 PM, though some branches may close for lunch.
France observes several public holidays ("jours fériés"), during which most businesses, banks, and public services may close or operate on reduced schedules.
Checking schedules beforehand saves time and prevents unexpected closures, leading to a smoother journey.
Embracing local customs enriches your travel experience in Rouen.
Always greet shopkeepers, restaurant staff, and people you interact with. Start with "Bonjour Monsieur" or "Bonjour Madame" during the day, and "Bonsoir Monsieur/Madame" in the evening. Use "Au revoir" when leaving.
France is generally fashion-conscious. "Smart casual" attire is often preferred. For visiting churches and religious sites, dress modestly by covering shoulders and knees. Avoiding overly casual or revealing clothing is generally suitable, especially in cities.
In most restaurants, wait to be seated by a member of staff rather than choosing your own table. Keep your hands visible on the table (not in your lap). Do not snap your fingers at staff.
Photography is generally acceptable in public spaces. Be mindful of people's privacy when photographing. Always ask permission before taking close-up photos of individuals. Some museums or religious sites have restrictions (e.g., no flash, or no photography at all).
Small gestures of cultural consideration go a long way in fostering positive interactions during your visit to Rouen.
Membership with Priority Pass provides frequent travelers with independent airport lounge access globally.
Compensair is a service that assists customers in receiving compensation for flight delays, cancellations, or denied boarding.
Options include taxis, pre-booked shuttles, and public transport connections to Rouen city center from major airports serving the region.
Automated Teller Machines (ATMs) are available for currency withdrawal upon arrival for immediate cash needs.
Currency exchange counters provide services for converting your home currency to Euros. Rates may be less favorable than in the city.
Major credit and debit cards are widely accepted for purchases at airport shops and restaurants.
