MileHacker Logo
Communication

Communication

Champagne, France

Local SIM cards and Mobile Providers

France features four main mobile network operators: Orange, SFR, Bouygues Telecom, and Free Mobile. Acquire prepaid SIM cards (cartes prépayées) at carrier stores, large supermarkets, or some tobacco shops. Ensure your phone is unlocked for local SIM use. These SIMs often include data, calls, and texts for a set period.

Connectivity Options

  • Purchase prepaid SIM cards upon arrival.
  • eSIM plans from global providers like Airalo for immediate connectivity.
  • EU SIM cards typically roam free in France.

Internet Access and Wi-Fi Availability

Public Wi-Fi appears in many hotels, cafes, restaurants, and public spaces throughout Reims (e.g., train station, Tourist Office, major shopping centers). Most hotels deliver complimentary Wi-Fi for guests.

Staying Connected

  • For constant connectivity, consider a portable Wi-Fi hotspot device from providers like Solis Wi-Fi.
  • Use your phone as a hotspot if your data plan permits.
  • La Poste offices and tabacs sell stamps and facilitate postal services.

Language Barriers and Translation Tools

French is the official language. English is common in tourist areas, hotels, and among younger generations. Outside these areas, English proficiency may be limited.

Translation Aids

  • Google Translate app: Download offline French language packs for use without internet.
  • DeepL: A highly regarded translation tool known for accuracy.
  • A small physical French phrasebook for quick reference. Consider Rosetta Stone for deeper language study.

Important Phrases and Pronunciation

French Greetings and Requests

  • Bonjour (bon-ZHOOR) - Hello / Good day.
  • Merci (mer-SEE) - Thank you.
  • L'addition, s'il vous plaît (lah-dee-SYOHN, seel voo PLEH) - The bill, please.

More Essential French Phrases

Common Courtesies

  • Bonsoir (bon-SWAHR) - Good evening.
  • Au revoir (oh ruh-VWAHR) - Goodbye.
  • S'il vous plaît (seel voo PLEH) - Please.
  • Parlez-vous anglais? (par-lay voo ahn-GLEY) - Do you speak English?

Food and Directions

  • Où est...? (oo EH) - Where is...?
  • Combien ça coûte? (kom-BYAN sa KOOT) - How much does it cost?
  • Un café, s'il vous plaît (un kah-FAY, seel voo PLEH) - A coffee, please.
  • Une bière, s'il vous plaît (oon BYAIR, seel voo PLEH) - A beer, please.

Practical Advice:

Always greet shopkeepers and restaurant staff with "Bonjour" before any other words. This is a common courtesy in France.

Airport Services

Enhance your airport experience with convenient services.

Priority Pass

Frequent travelers find independent airport lounge access globally through Priority Pass, making waiting more pleasant.

Compensair

A service that obtains compensation for flight delays, cancellations, or denied boarding. Visit Compensair for claims.

Baggage Services

Look for baggage wrapping and storage services at major airports. These conveniences secure your belongings.

Business Hours & Schedules

Typical operating hours for different businesses vary. Shops generally open Monday-Saturday, from around 9:00 AM or 10:00 AM to 7:00 PM or 7:30 PM. Many smaller shops close for a lunch break.

General Operating Times

  • Shops: 9/10 AM to 7/7:30 PM (closed Sundays).
  • Restaurants: Lunch 12-2:30 PM, Dinner 7-10 PM.
  • Museums/Attractions: 10 AM to 5/6 PM (often closed Mon/Tue).

Banking and Holiday Closures

Banks typically open Monday-Friday, from around 9:00 AM to 5:00 PM, often closing for an hour at lunchtime. ATMs are widely available 24/7. France observes numerous public holidays. On these days, many businesses, banks, and some attractions close or run reduced hours.

Financial Access and Holiday Schedules

  • Banks: 9 AM-5 PM, Mon-Fri. Some Saturday mornings.
  • ATMs (Distributeurs Automatiques de Billets - DAB): 24/7.
  • Public Holidays: Expect closures or reduced service for many establishments.

Seasonal Considerations

Winter and Off-Peak

  • Smaller Champagne houses or guesthouses may close for annual breaks in winter.
  • Check specific schedules in advance, especially for particular venues.
  • Expect cooler weather and shorter daylight hours in winter.

Peak Season

  • Summer months see more crowds and higher demand.
  • Harvest season (late Aug/early Sep) means bustling activity.
  • Advance booking for tours and accommodations is highly recommended during peak times.

Reminder:

Always check the specific opening hours for museums, attractions, and Champagne houses you plan to visit online. Schedules change.

Etiquette & Cultural Norms

The French appreciate politeness and respect for rules. These gestures elevate your experience.

Greeting Customs

Always say "Bonjour" when entering a shop, restaurant, or addressing someone for the first time. Use "Bonsoir" after approximately 6 PM. Always say "Au revoir" when leaving. Failing to do so is considered impolite.

Formal and Informal Greetings

  • Address strangers with "Madame" for women and "Monsieur" for men.
  • A handshake is common for formal introductions.
  • Do not initiate "la bise" (a kiss on each cheek) unless offered.

Appropriate Attire

Smart casual attire suits most settings in Reims. The French generally dress more formally than some other cultures, favoring neatness. Modest dress for religious sites is expected.

Dress Guidelines

  • Religious Sites: Shoulders and knees covered for respect.
  • Casual Dining: Smart casual.
  • Upscale Dining: Dress more formally (e.g., collared shirt, dress).

Dining and Tipping Practices

Service (service compris) is included in restaurant bills, so tipping is not mandatory. For good service, rounding up the bill or leaving a few extra Euros (e.g., €1-€5 per person) is appreciated but not expected. Always wait for staff to seat you in a restaurant. Meals tend to be more leisurely than in some other cultures.

Dining Customs

  • Service charge included, tipping is optional.
  • Wait to be seated by restaurant staff.
  • Meals proceed at a relaxed pace.

Photography and Taboos

Photography is generally permitted in public spaces. Always ask for permission before photographing individuals, especially children. Some museums or private collections prohibit flash photography or all photography. Respect signs.

Guidelines for Interaction

  • Be discreet and respectful inside churches, especially during services.
  • Avoid discussing French internal politics or personal finances with strangers.
  • Maintain a respectful voice level in public spaces.

Sensitive Topics

What to Avoid

  • Public displays of complaint. Address issues calmly.
  • Photographing children without explicit permission.
  • Directing cameras into residential windows or private gardens.

General Acceptance

  • France is generally liberal and accepting regarding gender and LGBTQ+ matters.
  • Same-sex marriage is legal; LGBTQ+ rights are well-established.
  • Reims is a welcoming city; travelers should generally feel comfortable and safe.

Airport Lounge Access

Priority Pass Features

  • Access to independent airport lounges worldwide.
  • Reduces airport waiting stress.
  • Enjoy complimentary Wi-Fi, snacks, and comfortable seating.

Flight Compensation Compensair

  • Assistance with compensation for delayed or canceled flights.
  • Support for denied boarding claims.
  • Streamlines the compensation process.

Culture Tip:

Try using a few French phrases. Even imperfect attempts draw appreciation and show respect for the local culture.

Accessibility Information

Reims strives to improve accessibility for travelers with disabilities, though older historical areas may present challenges.

Infrastructure for Mobility Challenges

Reims' tram system is relatively new and generally accessible, with level boarding and designated wheelchair spaces. Buses show increasing accessibility, but some older models may not be fully adapted.

Navigating the City

  • Accessible tram system with level boarding.
  • Pavements in the city center are generally smooth.
  • Older areas or pedestrian zones feature uneven cobblestones.

Accessible Attractions and Transport

The main nave of Notre-Dame Cathedral is accessible. Access to the towers, however, often involves many stairs. While Palais du Tau is historic, some parts of the museum are accessible. Inquire directly about specific areas. Reims Centre train station has elevators and ramps for platforms.

Accessible Locations

  • Notre-Dame Cathedral (main nave).
  • Palais du Tau (select areas).
  • Reims Centre train station.

Champagne House Accessibility

Accessibility varies significantly by Champagne house. Many larger houses feature accessible visitor centers and ground-level reception areas. However, tours of the underground cellars (crayères) often involve stairs, narrow passages, or uneven ground. These factors may present challenges.

Planning Your Visit

  • Contact specific Champagne houses directly for accessibility details.
  • Cellar tours often contain stairs and uneven surfaces.
  • Inquire about alternative arrangements if needed.

Services and Resources

Specialized services for travelers with visual or hearing impairments may be limited in Reims compared to larger metropolitan areas. Some museums may offer audio guides or tactile exhibits, but confirmation in advance is advisable. Accessible taxis await pre-booking through local taxi companies.

Information and Support

  • Confirm availability of audio guides or tactile exhibits in museums.
  • Pre-book accessible taxis via local taxi companies.
  • Consult the Reims Tourist Office or online forums for up-to-date advice.

Accessibility Note:

Contact Champagne houses directly before visiting to inquire about cellar tour accessibility. Many old cellars have stairs and uneven ground.