MileHacker Logo
Practical Information

Practical Information

Southwest Colombia, Colombia

Local Mobile & SIM Cards

Colombia uses a GSM network. Major mobile providers include Claro, Tigo, and Movistar. Acquiring a local SIM card (chip) is recommended for affordable data plans.

Acquisition Details

  • A passport registration is a legal requirement for SIM card activation.
  • Purchase SIM cards at official provider stores or authorized resellers at the airport or shopping malls.
  • Data plans aid in navigation, ride-sharing, and communication.

Internet Access & Wi-Fi

Wi-Fi is readily available in Cali. Most hotels, hostels, cafes, restaurants, and shopping malls supply complimentary Wi-Fi for guests.

Connectivity Notes

  • Speed varies but generally suffices for browsing and communication.
  • Public parks or squares also offer free Wi-Fi hotspots.
  • Public Wi-Fi networks might present lower security.

Overcoming Language Barriers

Spanish is Colombia's official language. English is not widely spoken outside of tourist-oriented businesses.

Helpful Resources

  • Translation Apps: Download apps like Google Translate or DeepL with offline Spanish language packs.
  • Phrasebooks: A good English-Spanish phrasebook quickly references common phrases and vocabulary.
  • Effort: Learning a few Spanish phrases greatly improves interactions.

Postal & Courier Services

4-72 serves as Colombia's national postal service. You can dispatch postcards or packages through their offices.

Shipping Choices

  • Domestic Mail: Use 4-72 for national postal needs.
  • International Parcels: DHL, FedEx, and UPS are available for faster, more dependable delivery.
  • Cost: Courier services present higher costs.

Spanish Phrases

Greetings & Basics

  • Hola (OH-lah) - Hello
  • Adiós (ah-dee-OHS) - Goodbye
  • Por favor (por fah-VOR) - Please
  • Gracias (GRAH-see-ahs) - Thank you

Useful Questions

  • De nada (deh NAH-dah) - You're welcome
  • ¿Cuánto cuesta? (KWAN-toh KWES-tah?) - How much does it cost?
  • ¿Dónde está...? (DON-deh es-TAH...?) - Where is...?
  • Quisiera... (kee-SYEH-rah...) - I would like...

Consider an eSIM for Easy Connectivity

An eSIM from providers like Airalo simplifies staying connected. Purchase and activate digitally, avoiding physical SIM card searches upon arrival. For consistent device connectivity, a portable Wi-Fi device from Solis Wi-Fi is another option.

Operational Hours & Services

Grasping typical business hours and recognizing public holidays smooths your daily activities.

Banks

Generally open Monday to Friday from 8:00 AM to 4:00 PM. Some branches operate on Saturday mornings. ATMs function 24/7.

Shops

Shopping malls typically operate from 10:00 AM to 9:00 PM. Smaller, independent shops may have varying hours, often closing for a lunch break.

Restaurants

Lunch service usually runs from 12:00 PM to 3:00 PM. Dinner service typically begins around 7:00 PM and can extend until 10:00 PM or later.

Museums & Attractions

Most museums and cultural attractions are closed on Mondays. They typically operate Tuesday through Saturday or Sunday.

Visit Timings

  • Hours often run from 9:00 AM or 10:00 AM until 5:00 PM or 6:00 PM.
  • Always confirm specific hours for planned visits.
  • Public holidays might alter schedules.

Public Holiday Impacts

Colombia observes numerous public holidays, many related to Catholic feast days or national dates. On these days, businesses, banks, and government offices might close.

Schedule Alerts

  • Public transportation schedules can also be influenced, often operating on a Sunday or holiday schedule.
  • Check a Colombian public holiday calendar before your visit.
  • Some smaller, family-run businesses might close for short periods during major holiday seasons.

Financial & Airport Services

Money & Banking

  • ATMs are widely available in banks, malls, and larger convenience stores.
  • For security, use ATMs attached to banks during business hours.
  • Currency exchange offices are available in major areas.

Airport Services

  • Airport lounges are available for those with Priority Pass Access.
  • Flight delay compensation is available via Compensair Claims.
  • Other services include duty-free shops, car rentals, and information desks.

Confirm Hours & Plan Ahead

Always confirm operating hours for specific businesses or attractions, especially around public holidays. A quick online check or phone call prevents unexpected closures. This practice helps you maximize your time and avoid disruptions.

Cultural Norms & Etiquette

Navigating Cali's social landscape benefits from an appreciation of local customs and interactions.

Greeting & Social Conduct

A handshake is common upon first meetings. Among close friends and acquaintances, people often greet with a kiss on one cheek.

Interactions

  • Men usually greet men with a handshake or a pat on the shoulder.
  • Use formal address ('Usted') with strangers, elders, or people in authority.
  • Shift to informal ('Tú') only if invited.

Appropriate Attire

Generally, casual and comfortable clothing suits Cali's climate.

Dressing Notes

  • For visits to churches, dress modestly (covering shoulders and knees).
  • For upscale dining or salsa clubs, people often dress more stylishly or formally.
  • Comfortable walking shoes are practical for city exploration.

Photography Permissions

Generally, photographing landmarks, public spaces, and street scenes is acceptable.

Considerations

  • A polite "¿Puedo tomar una foto?" (May I take a photo?) is appreciated when photographing individuals.
  • Be discreet when using expensive camera equipment due to security concerns.
  • Some museums or churches might prohibit photography or flash.

Sensitive Conversations

Avoid discussing politics or the country's past internal conflicts unless locals initiate the topic.

Social Graces

  • These topics can be complex and personal.
  • Display respect for local customs and religious beliefs.
  • Avoid making generalized assumptions about Colombian people.

Gender & LGBTQ+ Information

Local Social Climate

  • Colombia, including Cali, shows increasing openness and tolerance in larger cities.
  • The country maintains a predominantly Catholic and socially conservative nature outside specific liberal enclaves.
  • Public displays of affection by LGBTQ+ couples may attract unwanted attention in some areas.

Traveler Advice

  • Exercise discretion based on the specific location and context.
  • Support businesses that openly welcome LGBTQ+ travelers.
  • Research specific venues or neighborhoods for LGBTQ+ friendly environments.

Accessibility Considerations

Mobility Challenges

  • Sidewalks in Cali can be uneven, narrow, and often have obstacles.
  • Many older buildings lack ramps or elevators.
  • Newer developments like shopping malls and modern hotels present improved accessibility.

Services & Resources

  • MIO stations and newer buses possess accessibility features.
  • Specific services for visual or hearing impairments are limited.
  • Contact local disability organizations for detailed information or advice.

Embrace Basic Spanish

Even a few basic Spanish phrases make a significant difference in your interactions. Locals appreciate the effort, and it aids in navigating everyday situations like ordering food or asking for directions. A translation app or phrasebook is a backup, but try speaking the local language first. It enriches your travel experience significantly.