Staying Connected: Kingston

Local Mobile Services

Canada has three main national mobile providers: Rogers, Bell, and Telus. Their sub-brands often present more budget-friendly prepaid choices.

Acquiring a SIM

Purchase SIM cards at carrier stores in malls or downtown. Consider Airalo eSIMs
Identification, like your passport, may be requested for SIM purchase.
Ensure your phone is unlocked to use a Canadian SIM.

Internet and Wi-Fi

Internet access is widespread and generally dependable in Kingston.

Wi-Fi Access Points

Most hotels, cafes, and public libraries offer free Wi-Fi. Portable Wi-Fi from Solis Wi-Fi
Some public spaces downtown also offer free Wi-Fi hotspots.
Look for "Free Wi-Fi" signs or inquire with staff.

Language and Translation

English is the main language spoken in Kingston. French is less commonly spoken here than in other parts of Ontario or Quebec.

Language Assistance

Most service industry personnel speak fluent English.
Google Translate or similar apps can assist with quick translations. Learn with Rosetta Stone
A few basic French phrases may be appreciated.

Essential Phrases

While English predominates, knowing a few French words can be thoughtful. Canadians are generally understanding.

Common Expressions

"Hello" (English: heh-LOH; French: bon-JOOR)
"Thank you" (English: THANK yoo; French: mair-SEE)
"Excuse me" (English: ek-SKYOOS mee; French: ex-KOO-zay mwah)

General Communication Tips

Things to Note

Mobile coverage is widespread in urban and rural areas.
Public payphones are rare; carry a mobile device.
Do not rely solely on public transport for remote areas.
Check international roaming options with your home provider.

Further Assistance

Emergency number in Canada is 911 (Police, Fire, Ambulance).
Local information can be obtained from tourist information centers.
Many websites and apps offer Kingston specific details.
Do not hesitate to ask locals for directions or help.

Stay Connected Seamlessly

Access to mobile networks and internet helps navigation and information access throughout Kingston.

Operating Times

Here's a general guide to typical business hours and schedules in Kingston.

Retail Stores

Downtown: 10 AM-5/6 PM weekdays, shorter on Sundays. Malls: 10 AM-9 PM weekdays, varied weekends.

Dining Establishments

Lunch: 11:30 AM-2 PM. Dinner: 5 PM-9/10 PM. Bars operate later.

Attractions

Hours seasonal. Many close in winter. Check specific websites for current dates and times.

Banking Access

Access to financial services in Kingston.

Bank and ATM Hours

Banks generally open 9 AM/10 AM to 5 PM/6 PM weekdays.
Some branches may open for limited hours on Saturdays.
ATMs are widely available at bank branches and various retail spots.

Public Holidays

Public holidays affect business operations.

Observed Closures

New Year's Day (Jan 1), Family Day (Feb), Good Friday (Mar/Apr).
Victoria Day (May), Canada Day (Jul 1), Civic Holiday (Aug).
Labour Day (Sep), Thanksgiving (Oct), Christmas (Dec 25), Boxing Day (Dec 26).

Holiday Operations

Business Status

Most non-essential businesses close or shorten hours.
Banks and government offices generally remain closed.
Some tourism-focused businesses may remain open.

Remembrance Day Nov 11

Not a statutory holiday in Ontario.
Many businesses observe a moment of silence at 11 AM.
Honor veterans during this time.

Plan Ahead

Confirm specific operating hours for businesses and attractions, especially on public holidays, to avoid unexpected closures.

Local Practices

Engaging respectfully with local customs enriches your visit to Kingston.

Greeting Practices

Common ways to interact.

Social Interactions

A handshake is common for initial meetings, especially in formal settings.
Hugs are common among friends or close acquaintances.
Maintaining eye contact during conversations shows attentiveness.

Dress Code

Clothing suggestions for various occasions.

Attire Guidelines

Casual wear is suitable for daily sightseeing.
Smart casual clothing for nicer restaurants or evening events.
No specific cultural dress codes for tourists.

Dining & Gratuity

Customs for eating out.

Restaurant Etiquette

Wait to be seated in most restaurants; look for a sign.
Refer to section 2.3 for detailed tipping suggestions.
Gratuity is an expected part of service industry pay.

Photography Guidelines

Considerations for capturing images.

Picture Taking

Generally, taking photos in public spaces is acceptable.
Ask permission before photographing individuals, especially children.
Some venues prohibit flash or restrict photography in certain exhibits.

Sensitive Subjects

Things to Steer Clear Of

Avoid overtly political discussions unless audience is known.
Respect personal privacy; avoid intrusive questions.
Do not litter; use designated waste and recycling bins.

Inclusivity

Canada is inclusive regarding gender equality and LGBTQ+ rights.
Kingston is a welcoming city for all individuals.
Public displays of affection are widely accepted for all couples.

Cultural Awareness

Politeness is highly valued in Canadian interactions.
Casual conversation is common, but respect personal space.
A friendly demeanor often leads to positive exchanges.

General Considerations

Be mindful of noise levels in quiet areas.
Supervise children in public spaces.
Adhere to rules regarding pets in establishments.

Respectful Interactions

Adhering to local customs shows consideration and enriches your cultural exchange during your time in Kingston.

Access for All

Kingston works continually to make the city accessible for all visitors.

Mobility Access

Kingston is making strides in accessibility.

Infrastructure Features

Newer public buildings, attractions, and malls generally have accessible entrances.
Ramps and elevators are standard in modern construction.
Historic buildings in downtown may present challenges with steps or uneven surfaces.

Transit Accessibility

Getting around Kingston with mobility considerations.

Transportation Options

All Kingston Transit public buses are accessible, with low floors and ramps.
Priority seating is available for passengers using mobility devices.
Specialized transit services are also available for eligible visitors.

Attraction Access

sites with accessibility details.

Site Specifics

Fort Henry: Many areas accessible; check specific historic sections for stairs.
Kingston Penitentiary: Tours may involve stairs, uneven surfaces; review accessibility online.
City Hall: Features accessible ramps and elevators in public areas.

Support Services

Assistance for visual or hearing needs.

Available Resources

Many public buildings and attractions present accessible signage or audio guides.
Contact venues in advance for specific services for visual impairments.
Kingston Access Services presents specialized transit.

Further Accessibility Information

For specific inquiries.

City Services

Contact the City of Kingston's Accessibility Services department.

Tourism Office

Reach out to the Visit Kingston tourism office for inquiries.

Venue Details

Review individual attraction websites for detailed accessibility statements.

Planning Your Accessible Visit

Advance planning and direct communication with venues confirm your needs can be met for a comfortable visit.

Staying Connected