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Practical Information

Practical Information

New Brunswick, Canada

Mobile Service & SIM Cards

Major providers Rogers, Bell, Telus, and sub-brands like Fido, Koodo, Virgin Plus. Purchase at carrier stores or electronics retailers. An unlocked phone is a requirement. Prepaid plans are available from $30-40 CAD.

ESIM Options

  • Some providers offer eSIMs for immediate connectivity upon arrival.
  • Airalo offers convenient eSIM plans for Canada.
  • Ensure your phone supports eSIM technology.

Internet & Wi-Fi Access

Public Wi-Fi is common at cafes, restaurants, hotels, public libraries, and the Saint John City Market. Most hotels provide complimentary Wi-Fi for guests.

Portable Wi-Fi

  • Mobile data via local SIM cards provides internet access.
  • Solis Wi-Fi offers portable Wi-Fi devices for continuous connection.
  • Consider connection stability in remote areas.

Language & Translation

Canada is officially bilingual (English and French). New Brunswick is Canada's only officially bilingual province. Saint John is predominantly English-speaking.

Helpful Phrases French

  • Bonjour (bon-ZHOOR) - Hello
  • Merci (mer-SEE) - Thank you
  • Parlez-vous anglais? (par-LAY voo ahn-GLAY?) - Do you speak English?

Postal Services & Learning

Canada Post offices are available in Saint John for sending letters and parcels. Stamps can be purchased at post offices or some convenience stores.

Learning Resources

  • Google Translate or similar apps assist with French phrases.
  • Learning basic French phrases is appreciated by locals.
  • Rosetta Stone provides language learning tools for French.

Airport Services

Lounge Access

  • Access independent airport lounges worldwide.
  • Useful for frequent travelers.
  • Offers comfort during layovers.
  • Check out Priority Pass for more details.

Flight Compensation

  • Service for delayed or canceled flights.
  • Also covers denied boarding situations.
  • Compensair assists with compensation claims.
  • Understand your passenger rights.

Connectivity Tip

Purchase a local SIM card for better data rates than international roaming charges.

Local Practicalities

Retail Hours

Generally 9:00 AM/10:00 AM to 5:00 PM/6:00 PM on weekdays, extended on Thursdays/Fridays. Shorter hours on weekends.

Dining Times

Lunch service typically 11:30 AM - 2:00 PM. Dinner service from 5:00 PM - 9:00 PM/10:00 PM. Some cafes open earlier.

Grocery Access

Grocery stores are typically open from 7:00 AM/8:00 AM to 9:00 PM/10:00 PM daily for your convenience.

Banking & ATMs

Banks are generally open 9:00 AM/10:00 AM to 4:00 PM/5:00 PM on weekdays. Some branches have limited Saturday hours. ATMs are widely available.

ATM Locations

  • Find ATMs at banks, credit unions, large grocery stores.
  • Also available in shopping malls and some convenience stores.
  • Accessible at various public buildings.

Seasonal & Holiday Impact

Many outdoor attractions and smaller tourist businesses operate seasonally, typically from May/June to October. Confirm hours and dates before visiting.

Public Holiday Closures

  • New Year's Day, Canada Day, Christmas Day often close businesses.
  • Remembrance Day (Nov 11): Most businesses close for part of the day.
  • Plan visits accordingly for reduced hours or closures.

Airport Lounge Access & Flight Compensation

Airport Lounge Access

  • Access independent airport lounges worldwide.
  • Lounge access can provide comfort and connectivity.
  • Consider Priority Pass for extensive lounge options.

Flight Compensation Service

  • Claim compensation for flight delays or cancellations.
  • Service for denied boarding situations.
  • Compensair assists with getting your compensation.

Planning Ahead

Plan ahead for public holidays as many businesses and services may operate on reduced hours or be closed.

Etiquette & Accessibility

Engaging respectfully with local culture enriches your experience. Saint John endeavors to be welcoming to all travelers, including those with mobility challenges.

Social Etiquette & Attire

A simple "Hello" or "Hi" is common. Handshakes are typical for formal introductions. Eye contact is generally expected. "Please" and "Thank you" are highly valued.

Dress Code

  • Saint John is generally casual; jeans and comfortable clothing are acceptable.
  • Smart casual attire for fine dining or theatre.
  • Respectful dress is appreciated at religious sites.

Dining & Tipping Practices

Tipping is customary and expected for service staff (typically 15-20%). Standard Western table manners apply. Reservations are recommended for dinner at popular restaurants, especially on weekends.

Photography & Privacy

  • Generally acceptable to photograph public spaces and attractions.
  • Always ask permission before photographing individuals, especially children.
  • Be mindful of "no photography" signs in museums or private establishments.

Sensitive Topics & Legal Aspects

Avoid overly strong political opinions. Do not proselytize or make disparaging remarks about religion. Cannabis is legal for recreational use by adults (age 19 in New Brunswick).

Cannabis Consumption

  • Consumption in public spaces is restricted.
  • Do not drive under the influence; this is illegal and dangerous.
  • Adhere to local regulations, similar to alcohol consumption laws.

Gender & LGBTQ+ Information

Canada is a progressive country regarding gender equality and LGBTQ+ rights. Saint John is an inclusive city. Discrimination based on gender identity or sexual orientation is prohibited by law.

Public Acceptance

  • Public displays of affection are generally accepted for all couples.
  • Saint John is an inclusive city.
  • All visitors are welcome and respected.

Important Cultural Considerations

Cultural Respect

  • Be polite and patient in all interactions.
  • Be mindful of noise levels, especially in residential areas.
  • Do not photograph sensitive areas like military installations.

Local Regulations

  • Adhere to local cannabis consumption regulations.
  • Observe non-smoking areas.
  • Laws prohibit discrimination based on identity.

Accessibility Information

Infrastructure & Transport

  • Many sidewalks in Uptown have curb cuts.
  • Most government buildings and public facilities are accessible.
  • Accessible parking spaces are designated.

Accessible Attractions

  • Saint John Transit buses are accessible. Accessible taxis are available.
  • New Brunswick Museum, City Market, some park trails are accessible.
  • Contact attractions or Visitor Centre for specific assistance.

Accessibility Information

Use the City of Saint John website for transit routes and accessibility information before your trip. Service animals are permitted in public places.