Practical Information: Koh Rong

Staying Connected

Purchase local SIM cards upon arrival at Sihanoukville Airport or in Sihanoukville city. They are not readily available for purchase on Koh Rong itself. Smart Axiata, Cellcard, and Metfone are main mobile operators.

SIM Card Details

SIM cards are inexpensive, often free with a small top-up.
Data packages are affordable, typically a few US dollars for several gigabytes.
Coverage is good in main tourist areas like Koh Touch and Saracen Bay.

Wi-Fi Access

Most guesthouses, bungalows, and resorts on Koh Rong offer free Wi-Fi for guests. Connectivity can be slow or intermittent, especially during peak times or power outages.

Internet Notes

Some cafes and restaurants also provide Wi-Fi for customers.
Do not expect speeds comparable to major cities.
A local SIM card with a data plan often offers more reliable internet access.

Khmer Phrases

Official Language is Khmer. English is widely spoken in tourist areas on Koh Rong, notably by younger staff in hotels, restaurants, and tour companies.

Essential Words

Learn a few basic Khmer phrases; locals appreciate this effort.
Use a translation app like Google Translate, downloading the Khmer language pack for offline use.
Examples: Hello (Suor sdey), Thank you (Arkun), Yes/No.

Common Greetings

Learning a few basic Khmer phrases finds appreciation from locals and can enrich your interactions.

Pronunciation Guide

Hello: Suor sdey (soo-or s'day)
Thank you: Arkun (ahr-koon)
Yes: Baat (male) / Jah (female), No: Ot te (oht teh)

Operating Hours

Typical Schedules

Restaurants and bars generally open from early morning until late at night.
Convenience stores and small shops typically operate from 8 AM-9 AM until 9 PM-10 PM.
Resort receptions vary; smaller guesthouses might close overnight.
Ferry services from Sihanoukville usually run from 8 AM to 4 PM.

Special Notes

ATMs are available in Koh Touch and Saracen Bay, 24/7, but can run out of cash.
Khmer New Year (April) is the biggest national holiday; some businesses may close.
During low/wet season (June-October), some smaller businesses may close or have reduced schedules.
Ferry schedules may be reduced or subject to delays/cancellations due to weather.

Connectivity Tip

Do not solely rely on Wi-Fi. A local SIM card with a data plan often offers more reliable internet access, particularly for navigation or emergencies. Consider Airalo eSIMs or Solis Wi-Fi portable devices. Learn basic phrases using Rosetta Stone.

Etiquette & Cultural Norms

Proper conduct on Koh Rong fosters positive interactions with locals.

Greeting Customs

A slight bow with hands pressed together (Sampeah) is a traditional greeting, especially to elders. A handshake is common among men. A simple "hello" with a smile usually suffices.

Appropriate Attire

Swimwear is acceptable on beaches. When visiting villages, dress modestly, covering shoulders and knees. Temples on the mainland also call for modest dress.

Photography Ethics

Always ask for permission before taking photos of individuals, especially children or monks. Be respectful and avoid photographing sensitive situations.

Dining & Tipping

Wait to be seated or find a table, then order. Meals are often shared. Tipping is not mandatory but finds appreciation for good service.

Mealtime Customs

Enjoy fresh seafood BBQs at beachfront restaurants.
A small tip for good service is a welcome gesture.
Bargain politely and with a smile at markets.

Taboos & Sensitivities

Cultural norms involve respecting body parts and public conduct. Awareness of these points makes for smooth interactions.

What to Avoid

Do not touch someone's head; it is sacred.
Do not point your feet at people or religious figures; they are considered low.
Keep public displays of affection to a minimum.

Gender & LGBTQ+

Societal Norms

Cambodian society is generally conservative.
While LGBTQ+ individuals are generally tolerated, public displays of affection may attract unwanted attention.
Koh Rong's international tourist environment is generally more accepting.

Respectful Conduct

Remove shoes before entering homes, guesthouses, or local shrines.
Use basic Khmer phrases like "Arkun" (thank you) and smile often.
Avoid criticizing the monarchy or religion.

Engage with Respect

Engage with locals with a smile and respect for their customs. Thorough preparation and a flexible attitude assist you in navigating the practicalities of Koh Rong, securing a more enjoyable and seamless trip.

Airport Services

For mainland airport services before or after Koh Rong, these options prove useful.

Local Transport to Airport

Shuttle services and taxis are available from Sihanoukville Airport to the port for ferry connections to Koh Rong.

Options

Shared minivans offer an economical choice.
Private taxis offer direct and faster transfers.
Confirm ferry times for onward travel to the islands.

Airport Lounge Access

Priority Pass makes independent airport lounge access around the world possible for frequent travelers.

Travel Comfort

Relax in airport lounges before your flight.
Enjoy complimentary Wi-Fi and refreshments.
Access available across the globe with a membership.

Flight Compensation

Compensair is a service that helps customers receive compensation for flight delays, cancellations, or denied boarding.

Claim Assistance

Get assistance for disrupted flights.
Seek compensation for eligible flight issues.
The service handles the claim process.

Money & Banking

Cambodian Riel (KHR) is the official currency, but US Dollars are widely accepted and preferred for most transactions.

Cash Access

ATMs are available in Koh Touch and Saracen Bay on Koh Rong.
It is safer and often cheaper to use ATMs on the mainland (Sihanoukville).
Inform your bank of your travel plans to avoid card issues.

Accessibility Information

Mobility Challenges

Infrastructure for travelers with mobility challenges is very limited on Koh Rong.
The natural environment (sandy beaches, jungle paths) and developing infrastructure pose significant challenges.
Ferries and boat taxis often call for stepping on and off boats directly onto beaches or simple wooden piers.

Accessibility Resources

No specifically designated accessible attractions or transportation.
No specialized services for travelers with visual or hearing impairments are widely available.
Travelers with mobility needs are strongly advised to research thoroughly and contact accommodations directly.

Financial Tips

Cash Management

Carry small denominations of US dollars for daily expenses.
Many places on Koh Rong, especially smaller ones, operate cash-only.
Keep emergency cash separate from your main wallet.

Payment Options

Exchange rates are generally fair in Sihanoukville.
Some larger resorts accept credit card payments, often with a surcharge.
Mobile payment apps are not widely used by local vendors on the island.

Travel Prep

Thorough preparation and a flexible attitude assist you in navigating the practicalities of Koh Rong, securing a more enjoyable and seamless trip. Consider Priority Pass for airport lounge access and Compensair for flight disruptions.

Practical Information