MileHacker Logo
Communication

Communication

Wallonia, Belgium

Local SIM Cards & Providers

Belgium's main mobile providers are Proximus, Orange Belgium, and Telenet (Base brand). Local SIM cards are available at airports, provider stores, and some supermarkets. These are cost-effective for mobile data and local calls.

Considerations

  • Ensure your phone is unlocked for foreign SIMs.
  • Many providers also offer ESIMs (Airalo) for digital activation.
  • For consistent connectivity, a portable WiFi device like Solis Wi-Fi is an option.

Internet Access & Wi-Fi

Wi-Fi is widely available throughout Namur. Most hotels, cafes, and restaurants provide free Wi-Fi for their customers. Free public Wi-Fi access exists at major locations.

Availability Highlights

  • Free Wi-Fi at hotels, cafes, and restaurants.
  • Public Wi-Fi available at Namur train station.
  • Certain public squares provide internet access.

Postal Services

Bpost is the national postal service of Belgium. Post offices are available in Namur for sending postcards, letters, and parcels.

Sending Mail

  • Post offices are present in the city.
  • Stamps available at post offices and newsagents.
  • International postage rates apply for overseas.

Language Barriers & Resources

The official language in Wallonia, including Namur, is French. While many in tourist-facing roles speak some English, a language barrier exists in other situations. Learning some basic French phrases demonstrates respect.

Language Acquisition

  • Local appreciation for efforts in French.
  • Language learning platforms like Rosetta Stone support this endeavor.
  • Engaging with locals in their language enriches your visit.

Essential French Phrases

Greetings & Politeness

  • Bonjour (bohn-ZHOOR): Hello
  • Au revoir (oh ruh-VWAR): Goodbye
  • S'il vous plaît (seel voo PLEH): Please
  • Merci (mehr-SEE): Thank you

Questions & Responses

  • Oui/Non (wee/nohn): Yes/No
  • Excusez-moi (ex-koo-zay MWAH): Excuse me
  • Parlez-vous anglais? (par-lay voo ahn-GLEH?): Do you speak English?
  • C'est combien? (seh kohm-BYANG?): How much is it?

Translation Assistance

Google Translate presents useful features, including offline translation and camera translation for signs and menus.

Business Hours & Schedules

Shops

Generally open Monday to Saturday, from 10:00 AM to 6:00 PM or 7:00 PM. Many shops, especially smaller boutiques, are closed on Sundays, with some exceptions for larger supermarkets or designated shopping Sundays.

Banks

Typically operate on weekdays, from around 9:00 AM to 4:00 PM or 5:00 PM. ATMs, however, remain available 24/7 for cash withdrawals throughout the city and at banks.

Restaurants

Lunch service typically runs from 12:00 PM to 2:00 PM. Dinner service begins around 6:00 PM and continues until 9:30 PM or later. Many restaurants close between lunch and dinner.

Museums & Attractions

Opening hours vary widely. Most museums and attractions operate from around 9:30 AM or 10:00 AM to 5:00 PM or 6:00 PM.

Important Advice

  • Many museums are closed on Mondays.
  • Check the specific website of the attraction for current schedules.
  • Opening times vary, so plan ahead.

Banking & ATMs

ATMs are readily available throughout Namur, found at banks, major supermarkets, and the main train station.

Availability

  • Acceptance for most international debit and credit cards.
  • Bank branches operate on standard weekday business hours.
  • ATMs provide 24/7 access to cash withdrawals.

Public Holidays

Fixed Dates

  • New Year's Day (January 1)
  • Labor Day (May 1)
  • Belgian National Day (July 21)
  • Assumption Day (August 15)
  • All Saints' Day (November 1)
  • Armistice Day (November 11)
  • Christmas Day (December 25)

Variable Dates

  • Easter Monday
  • Ascension Day
  • Whit Monday
  • Walloon Region Holiday (Third Sunday of September)

Seasonal Considerations

Some smaller attractions, especially outside the city center, might feature reduced hours or be closed during the low season (winter). Always verify schedules in advance.

Etiquette & Cultural Norms

Adhering to local customs enriches your experience and shows cultural awareness.

Greeting Customs

A simple "Bonjour" (good day) when entering a shop or addressing someone new is a polite and expected greeting. "Bonsoir" works for late afternoon/evening. "Salut" is more informal.

Interactions

  • A handshake is common for formal introductions.
  • Women often greet each other with a light kiss on the cheek.
  • An effort with a few French words always finds appreciation.

Appropriate Attire

Belgians generally dress casually for everyday activities. For nicer restaurants, smart casual attire is suitable. Specific dress requirements apply to religious sites.

Dress Guidelines

  • Casual dress for daily outings.
  • Smart casual for upscale dining.
  • Modest dress (covered shoulders and knees) for religious sites.

Dining & Tipping

Table manners align with European norms. Keeping hands visible above the table shows politeness. Waiting until everyone has their food before eating is a common courtesy.

Practices

  • Tipping is customary for good service, see section 2.3.
  • Polite dining etiquette is appreciated.
  • Smile and be courteous to service staff.

Photography & Privacy

Photographing public places and landmarks in Namur is generally accepted. However, respectful conduct with people is paramount. Always ask for permission for close-up shots.

Guidelines

  • Be discreet and considerate when photographing individuals.
  • Respect any "no photography" signs at museums or private sites.
  • Avoid photographing private homes without consent.

Sensitive Topics & Taboos

Discussion Points to Avoid

  • Avoid discussing Belgian internal politics.
  • Steer clear of linguistic divides between Wallonia and Flanders unless a local initiates the conversation.
  • Refrain from excessive noise in residential areas, especially at night.

General Conduct

  • Respect private property.
  • Maintain quiet behavior in public spaces after dark.
  • Observe local customs to avoid misunderstandings.

Social Acceptance & Inclusivity

General Acceptance

  • Belgium is generally a progressive and accepting country.
  • LGBTQ+ rights are well-established and protected by law.
  • Visitors will find Namur welcoming and tolerant.

Public Display of Affection

  • Public displays of affection are generally accepted.
  • This acceptance applies regardless of sexual orientation.
  • Enjoy your visit with peace of mind.

Cultural Respect

A mindful approach to local customs enriches your journey and creates positive interactions with residents.

Accessibility Information

Belgium promotes accessibility, yet historic cities like Namur present considerations for travelers with mobility needs.

Infrastructure Challenges

Many sidewalks in Namur's old town are uneven or feature cobblestones. Older buildings, including some smaller shops and restaurants, may lack ramps or lifts.

Specifics

  • Cobblestones and uneven pavements in old town.
  • Older buildings may not have accessible entrances.
  • Newer establishments offer greater accessibility.

Accessible Attractions

Major attractions in Namur offer varying degrees of accessibility, with some facilities designed for mobility access.

Site Access

  • Citadel: Cable car is accessible; Terra Nova visitor center too.
  • Major museums often feature lifts or ramps.
  • Some river cruise boats may have accessible boarding.

Accessibility Resources & Travel Convenience

Specific Information

  • Access-i.be: Belgian non-profit with detailed accessibility info for sites.
  • Contact individual attractions directly for specific needs.
  • Guide dogs are generally accepted in public places.

Airport & Flight Support

  • Consider Priority Pass for airport lounge access.
  • For flight delays or cancellations, Compensair assists with compensation claims.
  • Inquire about specific airport services for accessibility.

Planning for Accessibility

Consult Access-i.be for objective information regarding accessibility details for attractions in Namur and Wallonia, thereby allowing for informed travel plans.